Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for Communication Team

What is Communication Team strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Communication Team strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Communication Team strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Communication Team strategy examples

You will find in the next section many different Communication Team tactics. We've included action items in our templates to make it as actionable as possible.

Strategies and tactics for cultivating a High-Performing Team Environment

  • ⛳️ Strategy 1: Enhance Communication

    • Schedule regular team meetings with open discussion forums
    • Conduct regular feedback sessions, including both positive and constructive feedback
    • Utilise collaborative communication tools to share updates and ideas
    • Encourage active listening and respectful dialogue among team members
    • Promote an environment of psychological safety and vulnerability
    • Implement a suggestion box for anonymous feedback
    • Provide communication skills workshops
    • Rotate meeting facilitators to involve everyone
    • Summarise meeting outcomes and distribute to the team
    • Conduct quarterly communication audits to identify areas for improvement

  • ⛳️ Strategy 2: Foster Trust and Inclusion

    • Organise on or offsite team-building exercises focusing on collaboration
    • Utilise programmes like Franklin Covey's Speed of Trust
    • Recognise individual and team contributions publicly
    • Celebrate wins and major milestones within the team
    • Encourage diverse perspectives and respect for different viewpoints
    • Run training sessions on addressing unconscious bias
    • Establish a buddy system for new team members
    • Create a diversity and inclusion committee
    • Set up monthly cultural awareness sessions
    • Collect feedback on inclusion efforts and adjust accordingly

  • ⛳️ Strategy 3: Promote Professional Development and Community Engagement

    • Offer opportunities for skill development and relevant training
    • Encourage mentorship and knowledge sharing within the team
    • Attend career days and community events to build professional relationships
    • Participate in fundraising, food or clothes drives, and donations
    • Collaborate with local law enforcement for professional development
    • Provide access to an online learning portal
    • Host monthly expert talks on career development
    • Form study groups for professional certifications
    • Sponsor participation in professional conferences
    • Develop a public service initiative linked to team goals
communicationinclusionteam-leaderdiversity-coordinatorcommunication-teaminclusion-committee
Implement these strategies

Strategies and tactics for developing the highest quality team

  • ⛳️ Strategy 1: Enhance team communication

    • Conduct regular team meetings to align on objectives and deliverables
    • Implement feedback sessions to encourage open communication
    • Utilise collaborative tools to streamline communication
    • Provide communication skills training for team members
    • Establish clear guidelines for information sharing
    • Promote transparent communication to build trust
    • Encourage active listening during team discussions
    • Facilitate conflict resolution workshops
    • Introduce an intranet for information dissemination
    • Assign roles for managing communication channels

  • ⛳️ Strategy 2: Implement a continuous learning programme

    • Identify skill gaps through performance assessments
    • Develop personalised learning paths for team members
    • Offer workshops and seminars to learn new skills
    • Encourage participation in industry conferences and events
    • Introduce a mentoring programme for one-on-one guidance
    • Utilise online learning platforms for flexible training
    • Regularly review and update training materials
    • Incentivise learning progress with recognition and rewards
    • Create knowledge-sharing sessions within the team
    • Set professional development goals for each member

  • ⛳️ Strategy 3: Enhance quality assurance processes

    • Define clear quality standards and expectations
    • Implement regular quality audits across projects
    • Utilise automated tools for quality monitoring
    • Provide training in quality control methodologies
    • Establish a quality improvement team
    • Review and refine processes based on feedback
    • Set up a system for tracking service errors
    • Encourage cross-functional reviews for diverse insights
    • Host workshops on best practices in quality assurance
    • Regularly benchmark performance against industry standards
communicationlearning-programteam-managerquality-assurance-specialistcommunication-teamquality-improvement-team
Implement these strategies

Strategies and tactics for improving team delivery leadership

  • ⛳️ Strategy 1: Enhance communication skills

    • Conduct regular communication workshops
    • Provide feedback on communication strengths and weaknesses
    • Implement open-door policies to encourage dialogue
    • Utilise collaboration tools like Slack or Teams
    • Encourage active listening during meetings
    • Practice transparency in decision-making
    • Host regular team-building activities
    • Encourage team members to express their ideas
    • Train leaders in conflict resolution techniques
    • Regularly review and adjust communication strategies based on feedback

  • ⛳️ Strategy 2: Implement efficient project management practices

    • Adopt a project management methodology like Agile or Scrum
    • Use project management software like Jira or Trello
    • Train the team in time management techniques
    • Set clear and attainable project goals
    • Break down tasks into manageable chunks and assign deadlines
    • Hold regular check-in meetings to monitor progress
    • Identify and address potential roadblocks quickly
    • Create a culture of accountability
    • Conduct post-project reviews to learn from successes and failures
    • Provide continuous training for project management skills

  • ⛳️ Strategy 3: Foster a culture of continuous improvement

    • Encourage the team to provide regular feedback on processes
    • Implement a system for tracking and incorporating feedback
    • Promote lifelong learning with opportunities for professional development
    • Recognise and reward innovative ideas and solutions
    • Regularly review and update team goals
    • Host knowledge-sharing sessions
    • Encourage experimentation and risk-taking in a controlled environment
    • Set up a mentorship programme within the team
    • Facilitate regular workshops on industry trends and best practices
    • Ensure leaders model continuous improvement behaviours
communicationcontinuous-improvementproject-managerteam-leadercommunication-teamproject-management-team
Implement these strategies

Strategies and tactics for implementing Digital Signage Usage Guidelines

  • ⛳️ Strategy 1: Establish Content Guidelines

    • Define acceptable content categories such as company news, event announcements, and motivational messages
    • Set a clear procedure for content approval by the communications team
    • Specify content formatting requirements including text size, colours, and duration
    • Limit commercial content to approved partnerships or sponsorships
    • Ensure all content is accessible to individuals with disabilities
    • Prohibit political messages, personal content, and unauthorised advertising
    • Implement a feedback mechanism for employees’ suggestions on content improvements
    • Review and update content guidelines semi-annually
    • Create a checklist for content creators to follow
    • Disseminate content guidelines among all employees through email and intranet

  • ⛳️ Strategy 2: Develop a Posting Schedule

    • Create a digital signage calendar outlining key dates for important content
    • Allocate specific slots for various departments to display their content
    • Assign a team member to manage and update the digital signage schedule
    • Incorporate flexibility for urgent or last-minute content updates
    • Coordinate with department heads for planned events requiring signage usage
    • Publish the posting schedule on the company intranet for transparency
    • Evaluate the effectiveness of the schedule through monthly reviews
    • Implement a booking system for departments to reserve time slots
    • Encourage early content submissions to balance workloads
    • Adjust the schedule based on content type popularity and engagement metrics

  • ⛳️ Strategy 3: Set Usage and Monitoring Rules

    • Designate a digital signage manager responsible for compliance and operations
    • Create an incident response plan for inappropriate content postings
    • Conduct training sessions on digital signage usage for relevant staff members
    • Identify and define peak usage times and restrict non-essential content during these periods
    • Implement software for monitoring and reporting content performance metrics
    • Establish clear penalties for failing to adhere to content rules
    • Schedule regular meetings with stakeholders to discuss signage improvements
    • Implement video and static content limitations to ensure variety
    • Ensure content undergoes regular approval and auditing processes
    • Develop and circulate a signage usage policy document
digital-signagecontent-guidelinesdigital-signage-managercommunications-team-membercommunications-teamscheduling-team
Implement these strategies

Strategies and tactics for initiating a 2-year project

  • ⛳️ Strategy 1: Define clear project objectives

    • Gather input from stakeholders to identify key project goals
    • Schedule a team meeting to discuss and align on objectives
    • Break down objectives into manageable deliverables
    • Establish a project timeline and key milestones
    • Ensure objectives are specific, measurable, achievable, relevant, and time-bound (SMART)
    • Document objectives and share with all team members
    • Set up regular check-ins to assess progress towards objectives
    • Assign responsibility for each deliverable to appropriate team members
    • Review and adjust objectives as needed based on progress and feedback
    • Confirm commitment to objectives from all team members

  • ⛳️ Strategy 2: Establish effective communication channels

    • Select and implement a project management tool to facilitate communication
    • Set up regular team meetings and decide on an appropriate frequency
    • Create a shared repository for project documents and updates
    • Develop a communication plan outlining how information will be shared
    • Identify key points of contact within the team for specific areas
    • Encourage transparency and open discussion during meetings
    • Provide training on communication tools as needed
    • Establish protocols for issue escalation and resolution
    • Schedule regular one-on-ones with team members to address concerns
    • Evaluate the effectiveness of communication strategies and make improvements

  • ⛳️ Strategy 3: Build a strong project team culture

    • Organise a project kickoff meeting to introduce team members
    • Define team roles and responsibilities clearly
    • Set team norms and expectations collaboratively
    • Plan team-building exercises to strengthen collaboration
    • Encourage knowledge sharing and peer learning opportunities
    • Create a feedback loop to continually assess team dynamics
    • Recognise and celebrate team achievements and milestones
    • Foster an inclusive environment where diverse perspectives are valued
    • Provide opportunities for professional development linked to project goals
    • Evaluate team performance and morale regularly to make necessary adjustments
project-managementcommunicationproject-managerteam-membercommunication-teamproject-team
Implement these strategies

Strategies and tactics for reducing the email traffic to partner financial advisers on newsletters

  • ⛳️ Strategy 1: Consolidate newsletters

    • Assess the current number of newsletters being sent to identify overlap
    • Create a unified schedule for sending consolidated newsletters
    • Design a single comprehensive newsletter template
    • Classify information into sections to make it easier to navigate
    • Develop a content calendar to streamline topics and avoid repetition
    • Coordinate with all departments to include their updates in the consolidated newsletter
    • Test the consolidated newsletter format with a small group of advisers and gather feedback
    • Adjust the frequency of the consolidated newsletter based on adviser feedback
    • Train the communications team on the new process for submitting content
    • Monitor open rates and engagement to ensure the consolidated newsletters are effective

  • ⛳️ Strategy 2: Segment the audience

    • Analyse the types of advisers and their specific information needs
    • Create distinct mailing lists for different adviser segments
    • Categorise newsletters content based on relevance to each segment
    • Utilise email marketing software to automate segmented mailing
    • Develop personalised content for each adviser segment
    • Send a survey to advisers to ask about their content preferences
    • Adjust the frequency of newsletters based on segment preferences
    • Create specific sections within newsletters targeted to each segment
    • Monitor the performance of segmented emails to refine targeting
    • Communicate the reduced and segmented approach to advisers to set expectations

  • ⛳️ Strategy 3: Utilise an online portal

    • Develop an online portal where advisers can access newsletter content at their convenience
    • Upload all past and current newsletters to the portal
    • Categorise information within the portal for easy navigation
    • Send monthly summary emails directing advisers to the portal
    • Implement a notification system to alert advisers of new content on the portal
    • Survey advisers to gather feedback on the portal’s usability
    • Offer training or tutorials on how to use the portal
    • Monitor the usage and activity on the portal to gauge its effectiveness
    • Regularly update the portal with fresh and relevant content
    • Encourage advisers to set preferences for email updates from the portal
email-traffic-reductionnewsletter-consolidationcommunications-managerfinancial-advisorcommunications-teamit-team
Implement these strategies

Strategies and tactics for improving productivity through time management and effective communication

  • ⛳️ Strategy 1: Implement time-management techniques

    • Create a daily schedule prioritising tasks
    • Set specific, measurable goals for each week
    • Use time-blocking to allocate specific time slots for tasks
    • Implement the Pomodoro technique to maintain focus
    • Identify and eliminate time-wasting activities
    • Utilise productivity tools like Trello or Asana
    • Regularly review and adjust the schedule as needed
    • Limit multitasking to increase task efficiency
    • Set deadlines for tasks and stick to them
    • Take regular breaks to avoid burnout

  • ⛳️ Strategy 2: Enhance communication skills

    • Schedule regular meetings to ensure team alignment
    • Use clear and concise language in all communications
    • Encourage open and honest feedback
    • Implement active listening techniques
    • Use collaborative tools like Slack or Microsoft Teams
    • Set clear expectations for communication protocols
    • Train team members on effective email communication
    • Establish a system for tracking communication flow
    • Ensure all team members are aware of project updates
    • Practice empathy in all interactions

  • ⛳️ Strategy 3: Integrate time management and communication tools

    • Use project management software to combine task and communication tracking
    • Set up shared calendars to coordinate schedules
    • Establish consistent communication channels for updates
    • Assign specific roles and responsibilities to team members
    • Schedule regular check-ins to monitor progress
    • Incorporate video conferencing for remote team communication
    • Use file-sharing platforms to streamline document access
    • Track project milestones and adjust timelines as needed
    • Encourage the use of status updates in communication tools
    • Provide training on integrated tools and best practices
productivitycommunicationproject-managerteam-leaderdevelopment-teammarketing-team
Implement these strategies

Strategies and tactics for reducing the number of breakdowns in the engineering team

  • ⛳️ Strategy 1: Implement regular maintenance schedules

    • Conduct a comprehensive review of all engineering equipment to identify preventive maintenance needs
    • Develop a detailed maintenance schedule for each piece of equipment
    • Assign maintenance responsibilities to specific team members
    • Ensure that all necessary tools and spare parts are readily available for scheduled maintenance
    • Conduct regular inspections to predict potential breakdowns
    • Document all maintenance activities to track equipment performance over time
    • Provide training for team members on best maintenance practices
    • Establish a protocol for reporting and addressing any maintenance issues
    • Schedule downtime for maintenance activities during low-impact hours
    • Review and update maintenance schedules regularly based on equipment performance data

  • ⛳️ Strategy 2: Enhance communication within the team

    • Hold daily team meetings to discuss ongoing projects and potential issues
    • Implement a standardised system for logging and sharing information about equipment status
    • Encourage open communication and feedback from team members regarding equipment and processes
    • Utilise collaboration tools for immediate communication, especially in critical situations
    • Develop clear protocols for escalating equipment issues
    • Ensure all team members are aware of and understand team objectives and priorities
    • Promote a culture of mutual support where team members feel comfortable seeking help
    • Regularly review communication channels and make improvements where necessary
    • Coordinate monthly team debriefs to analyse breakdowns and learn from them
    • Facilitate cross-training so team members can understand various roles and perspectives

  • ⛳️ Strategy 3: Invest in skills development and training

    • Identify key areas where team members could benefit from additional training
    • Schedule regular workshops and training sessions on relevant technologies and methodologies
    • Encourage team members to participate in external courses and certifications
    • Allocate a budget for continual education and specialised training
    • Invite industry experts to provide insights and training to the team
    • Develop an onboarding training programme for new team members
    • Create a mentorship programme to pair less experienced employees with seasoned veterans
    • Evaluate the effectiveness of training sessions through feedback and performance assessments
    • Offer recognition and incentives for team members who actively pursue skill development
    • Update training materials regularly to keep up with the latest technological advancements
maintenancecommunicationmaintenance-managerteam-leaderengineering-teamtraining-team
Implement these strategies

Strategies and tactics for fostering casual communication and staying connected

  • ⛳️ Strategy 1: Create a dedicated digital space

    • Select a platform that everyone uses and create a group chat or social media group
    • Establish clear guidelines on the type of content that can be shared
    • Introduce everyone to the group and encourage initial posts
    • Schedule weekly prompts to keep the conversation flowing
    • Encourage members to share memes, jokes, and lighthearted content
    • Assign a moderator to manage and encourage interactions
    • Create themed days for sharing specific types of content
    • Ensure the group remains a positive and inclusive space
    • Regularly update group settings and maintain privacy
    • Collect feedback from members to continuously improve the space

  • ⛳️ Strategy 2: Organise regular themed virtual hangouts

    • Survey participants to determine suitable times for virtual hangouts
    • Decide on themes or activities for the hangouts to create excitement
    • Use a reliable video conferencing tool for hosting the events
    • Send out invitations with a clear itinerary and theme details
    • Appoint a facilitator to guide the activities during the hangout
    • Incorporate ice-breaking activities to ensure engagement
    • Encourage attendees to contribute ideas for future themes
    • Share highlights and positive moments from hangouts in the group
    • Solicit feedback after each event to enhance future hangouts
    • Celebrate contributions and recognise frequent participants

  • ⛳️ Strategy 3: Promote inclusive participation

    • Encourage varied forms of expression, such as videos, images, and texts
    • Utilise polls and surveys to gather input on topics of interest
    • Give shout-outs to active participants to encourage more interaction
    • Send personalised invitations to less active members to encourage engagement
    • Share a calendar of upcoming themes and events in advance
    • Involve members in the decision-making process for the group
    • Recognise milestones and achievements of members in updates
    • Provide platforms for members to share personal projects and interests
    • Facilitate small group discussions to encourage deeper connections
    • Promote a culture of respect, openness, and appreciation in interactions
communicationconnectivitymoderatorfacilitatordigital-communication-teamevent-planning-team
Implement these strategies

Strategies and tactics for enhancing communication skills

  • ⛳️ Strategy 1: Develop active listening skills

    • Practice reflecting back what the speaker says to confirm understanding
    • Avoid interrupting the speaker during conversations
    • Pay close attention to non-verbal cues such as body language and facial expressions
    • Ask open-ended questions to encourage further discussion
    • Minimise distractions by focusing solely on the conversation at hand
    • Use paraphrasing to restate what the speaker has said
    • Provide feedback in real-time to show engagement
    • Maintain eye contact with the speaker
    • Observe and respond to the emotional tone of the conversation
    • Take notes during important conversations to aid recall

  • ⛳️ Strategy 2: Improve verbal communication

    • Expand your vocabulary through reading and learning new words
    • Practice speaking clearly and at a moderate pace
    • Use appropriate tone and volume for different situations
    • Structure your thoughts before speaking to ensure clarity
    • Avoid using jargon or technical terms that may confuse the listener
    • Incorporate storytelling techniques to make your points more engaging
    • Use positive language that encourages and uplifts others
    • Ensure your message is concise and to the point
    • Incorporate pauses to give yourself and the listener time to process information
    • Solicit feedback on your communication style and make adjustments as needed

  • ⛳️ Strategy 3: Enhance written communication

    • Proofread emails and documents for grammar and clarity before sending
    • Structure your writing with clear headings and bullet points
    • Use active voice to create more dynamic and direct sentences
    • Employ concise and unambiguous language
    • Seek feedback from peers or mentors on written content
    • Maintain a formal tone in professional communication
    • Practice writing essays or articles to improve overall writing skills
    • Utilise templates for common types of written communication, such as reports or emails
    • Incorporate relevant examples to illustrate key points
    • Take a break before reviewing and editing written work to spot errors more effectively
communicationskillscommunicatorlistenerpersonal-development-teamsprofessional-teams
Implement these strategies

How to track your Communication Team strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents
Copyright © 2024 Tability