Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for Communication Team

What is Communication Team strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Communication Team strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Communication Team strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Communication Team strategy examples

You will find in the next section many different Communication Team tactics. We've included action items in our templates to make it as actionable as possible.

Strategies and tactics for cultivating a High-Performing Team Environment

  • ⛳️ Strategy 1: Enhance Communication

    • Schedule regular team meetings with open discussion forums
    • Conduct regular feedback sessions, including both positive and constructive feedback
    • Utilise collaborative communication tools to share updates and ideas
    • Encourage active listening and respectful dialogue among team members
    • Promote an environment of psychological safety and vulnerability
    • Implement a suggestion box for anonymous feedback
    • Provide communication skills workshops
    • Rotate meeting facilitators to involve everyone
    • Summarise meeting outcomes and distribute to the team
    • Conduct quarterly communication audits to identify areas for improvement

  • ⛳️ Strategy 2: Foster Trust and Inclusion

    • Organise on or offsite team-building exercises focusing on collaboration
    • Utilise programmes like Franklin Covey's Speed of Trust
    • Recognise individual and team contributions publicly
    • Celebrate wins and major milestones within the team
    • Encourage diverse perspectives and respect for different viewpoints
    • Run training sessions on addressing unconscious bias
    • Establish a buddy system for new team members
    • Create a diversity and inclusion committee
    • Set up monthly cultural awareness sessions
    • Collect feedback on inclusion efforts and adjust accordingly

  • ⛳️ Strategy 3: Promote Professional Development and Community Engagement

    • Offer opportunities for skill development and relevant training
    • Encourage mentorship and knowledge sharing within the team
    • Attend career days and community events to build professional relationships
    • Participate in fundraising, food or clothes drives, and donations
    • Collaborate with local law enforcement for professional development
    • Provide access to an online learning portal
    • Host monthly expert talks on career development
    • Form study groups for professional certifications
    • Sponsor participation in professional conferences
    • Develop a public service initiative linked to team goals
communicationinclusionteam-leaderdiversity-coordinatorcommunication-teaminclusion-committee
Implement these strategies

Strategies and tactics for developing the highest quality team

  • ⛳️ Strategy 1: Enhance team communication

    • Conduct regular team meetings to align on objectives and deliverables
    • Implement feedback sessions to encourage open communication
    • Utilise collaborative tools to streamline communication
    • Provide communication skills training for team members
    • Establish clear guidelines for information sharing
    • Promote transparent communication to build trust
    • Encourage active listening during team discussions
    • Facilitate conflict resolution workshops
    • Introduce an intranet for information dissemination
    • Assign roles for managing communication channels

  • ⛳️ Strategy 2: Implement a continuous learning programme

    • Identify skill gaps through performance assessments
    • Develop personalised learning paths for team members
    • Offer workshops and seminars to learn new skills
    • Encourage participation in industry conferences and events
    • Introduce a mentoring programme for one-on-one guidance
    • Utilise online learning platforms for flexible training
    • Regularly review and update training materials
    • Incentivise learning progress with recognition and rewards
    • Create knowledge-sharing sessions within the team
    • Set professional development goals for each member

  • ⛳️ Strategy 3: Enhance quality assurance processes

    • Define clear quality standards and expectations
    • Implement regular quality audits across projects
    • Utilise automated tools for quality monitoring
    • Provide training in quality control methodologies
    • Establish a quality improvement team
    • Review and refine processes based on feedback
    • Set up a system for tracking service errors
    • Encourage cross-functional reviews for diverse insights
    • Host workshops on best practices in quality assurance
    • Regularly benchmark performance against industry standards
communicationlearning-programteam-managerquality-assurance-specialistcommunication-teamquality-improvement-team
Implement these strategies

Strategies and tactics for improving team delivery leadership

  • ⛳️ Strategy 1: Enhance communication skills

    • Conduct regular communication workshops
    • Provide feedback on communication strengths and weaknesses
    • Implement open-door policies to encourage dialogue
    • Utilise collaboration tools like Slack or Teams
    • Encourage active listening during meetings
    • Practice transparency in decision-making
    • Host regular team-building activities
    • Encourage team members to express their ideas
    • Train leaders in conflict resolution techniques
    • Regularly review and adjust communication strategies based on feedback

  • ⛳️ Strategy 2: Implement efficient project management practices

    • Adopt a project management methodology like Agile or Scrum
    • Use project management software like Jira or Trello
    • Train the team in time management techniques
    • Set clear and attainable project goals
    • Break down tasks into manageable chunks and assign deadlines
    • Hold regular check-in meetings to monitor progress
    • Identify and address potential roadblocks quickly
    • Create a culture of accountability
    • Conduct post-project reviews to learn from successes and failures
    • Provide continuous training for project management skills

  • ⛳️ Strategy 3: Foster a culture of continuous improvement

    • Encourage the team to provide regular feedback on processes
    • Implement a system for tracking and incorporating feedback
    • Promote lifelong learning with opportunities for professional development
    • Recognise and reward innovative ideas and solutions
    • Regularly review and update team goals
    • Host knowledge-sharing sessions
    • Encourage experimentation and risk-taking in a controlled environment
    • Set up a mentorship programme within the team
    • Facilitate regular workshops on industry trends and best practices
    • Ensure leaders model continuous improvement behaviours
communicationcontinuous-improvementproject-managerteam-leadercommunication-teamproject-management-team
Implement these strategies

Strategies and tactics for implementing Digital Signage Usage Guidelines

  • ⛳️ Strategy 1: Establish Content Guidelines

    • Define acceptable content categories such as company news, event announcements, and motivational messages
    • Set a clear procedure for content approval by the communications team
    • Specify content formatting requirements including text size, colours, and duration
    • Limit commercial content to approved partnerships or sponsorships
    • Ensure all content is accessible to individuals with disabilities
    • Prohibit political messages, personal content, and unauthorised advertising
    • Implement a feedback mechanism for employees’ suggestions on content improvements
    • Review and update content guidelines semi-annually
    • Create a checklist for content creators to follow
    • Disseminate content guidelines among all employees through email and intranet

  • ⛳️ Strategy 2: Develop a Posting Schedule

    • Create a digital signage calendar outlining key dates for important content
    • Allocate specific slots for various departments to display their content
    • Assign a team member to manage and update the digital signage schedule
    • Incorporate flexibility for urgent or last-minute content updates
    • Coordinate with department heads for planned events requiring signage usage
    • Publish the posting schedule on the company intranet for transparency
    • Evaluate the effectiveness of the schedule through monthly reviews
    • Implement a booking system for departments to reserve time slots
    • Encourage early content submissions to balance workloads
    • Adjust the schedule based on content type popularity and engagement metrics

  • ⛳️ Strategy 3: Set Usage and Monitoring Rules

    • Designate a digital signage manager responsible for compliance and operations
    • Create an incident response plan for inappropriate content postings
    • Conduct training sessions on digital signage usage for relevant staff members
    • Identify and define peak usage times and restrict non-essential content during these periods
    • Implement software for monitoring and reporting content performance metrics
    • Establish clear penalties for failing to adhere to content rules
    • Schedule regular meetings with stakeholders to discuss signage improvements
    • Implement video and static content limitations to ensure variety
    • Ensure content undergoes regular approval and auditing processes
    • Develop and circulate a signage usage policy document
digital-signagecontent-guidelinesdigital-signage-managercommunications-team-membercommunications-teamscheduling-team
Implement these strategies

Strategies and tactics for initiating a 2-year project

  • ⛳️ Strategy 1: Define clear project objectives

    • Gather input from stakeholders to identify key project goals
    • Schedule a team meeting to discuss and align on objectives
    • Break down objectives into manageable deliverables
    • Establish a project timeline and key milestones
    • Ensure objectives are specific, measurable, achievable, relevant, and time-bound (SMART)
    • Document objectives and share with all team members
    • Set up regular check-ins to assess progress towards objectives
    • Assign responsibility for each deliverable to appropriate team members
    • Review and adjust objectives as needed based on progress and feedback
    • Confirm commitment to objectives from all team members

  • ⛳️ Strategy 2: Establish effective communication channels

    • Select and implement a project management tool to facilitate communication
    • Set up regular team meetings and decide on an appropriate frequency
    • Create a shared repository for project documents and updates
    • Develop a communication plan outlining how information will be shared
    • Identify key points of contact within the team for specific areas
    • Encourage transparency and open discussion during meetings
    • Provide training on communication tools as needed
    • Establish protocols for issue escalation and resolution
    • Schedule regular one-on-ones with team members to address concerns
    • Evaluate the effectiveness of communication strategies and make improvements

  • ⛳️ Strategy 3: Build a strong project team culture

    • Organise a project kickoff meeting to introduce team members
    • Define team roles and responsibilities clearly
    • Set team norms and expectations collaboratively
    • Plan team-building exercises to strengthen collaboration
    • Encourage knowledge sharing and peer learning opportunities
    • Create a feedback loop to continually assess team dynamics
    • Recognise and celebrate team achievements and milestones
    • Foster an inclusive environment where diverse perspectives are valued
    • Provide opportunities for professional development linked to project goals
    • Evaluate team performance and morale regularly to make necessary adjustments
project-managementcommunicationproject-managerteam-membercommunication-teamproject-team
Implement these strategies

Strategies and tactics for reducing the email traffic to partner financial advisers on newsletters

  • ⛳️ Strategy 1: Consolidate newsletters

    • Assess the current number of newsletters being sent to identify overlap
    • Create a unified schedule for sending consolidated newsletters
    • Design a single comprehensive newsletter template
    • Classify information into sections to make it easier to navigate
    • Develop a content calendar to streamline topics and avoid repetition
    • Coordinate with all departments to include their updates in the consolidated newsletter
    • Test the consolidated newsletter format with a small group of advisers and gather feedback
    • Adjust the frequency of the consolidated newsletter based on adviser feedback
    • Train the communications team on the new process for submitting content
    • Monitor open rates and engagement to ensure the consolidated newsletters are effective

  • ⛳️ Strategy 2: Segment the audience

    • Analyse the types of advisers and their specific information needs
    • Create distinct mailing lists for different adviser segments
    • Categorise newsletters content based on relevance to each segment
    • Utilise email marketing software to automate segmented mailing
    • Develop personalised content for each adviser segment
    • Send a survey to advisers to ask about their content preferences
    • Adjust the frequency of newsletters based on segment preferences
    • Create specific sections within newsletters targeted to each segment
    • Monitor the performance of segmented emails to refine targeting
    • Communicate the reduced and segmented approach to advisers to set expectations

  • ⛳️ Strategy 3: Utilise an online portal

    • Develop an online portal where advisers can access newsletter content at their convenience
    • Upload all past and current newsletters to the portal
    • Categorise information within the portal for easy navigation
    • Send monthly summary emails directing advisers to the portal
    • Implement a notification system to alert advisers of new content on the portal
    • Survey advisers to gather feedback on the portal’s usability
    • Offer training or tutorials on how to use the portal
    • Monitor the usage and activity on the portal to gauge its effectiveness
    • Regularly update the portal with fresh and relevant content
    • Encourage advisers to set preferences for email updates from the portal
email-traffic-reductionnewsletter-consolidationcommunications-managerfinancial-advisorcommunications-teamit-team
Implement these strategies

Strategies and tactics for gaining trust in a leadership transition

  • ⛳️ Strategy 1: Establish clear communication channels

    • Set up regular team meetings and one-on-one catch-ups
    • Utilise digital tools like Slack or Microsoft Teams for real-time communication
    • Create an open-door policy for team members to share their ideas and concerns
    • Implement a feedback loop by encouraging team members to give and receive feedback
    • Develop and distribute a quarterly newsletter with updates and goals
    • Facilitate cross-location communication by organising joint meetings
    • Share your leadership vision clearly through presentations or memos
    • Practice active listening during discussions
    • Encourage team members to ask questions and provide input
    • Provide clear written guidelines for standard operating procedures

  • ⛳️ Strategy 2: Foster a winning and uniform culture

    • Develop a set of core values that align with the company’s mission
    • Highlight and reward behaviour that exemplifies these core values
    • Create team-building activities across different store locations
    • Introduce a mentorship program for peer guidance and support among team members
    • Host quarterly performance recognition events
    • Encourage collaboration and sharing of best practices across locations
    • Standardise training sessions and materials for new and existing employees
    • Build a culture of inclusivity where diverse ideas are respected and embraced
    • Implement a rotating leadership model for meetings to empower different team members
    • Facilitate workshops on cultural awareness and appreciation

  • ⛳️ Strategy 3: Drive revenue and operational excellence

    • Set quarterly revenue goals that are clear and achievable
    • Analyse sales data to identify trends and opportunities for growth
    • Develop action plans based on insights from data analysis
    • Enhance motivation by incorporating sales incentives and bonuses
    • Review and optimise operational processes regularly
    • Implement mystery shopping to gain insights into customer experience
    • Invest in training programs focused on customer service excellence
    • Schedule regular performance reviews to track and discuss progress
    • Monitor key performance indicators (KPIs) aligned with organisational goals
    • Encourage innovative solutions by organising ideation sessions with the team
communicationcultureleadermentorcommunication-teamsales-team
Implement these strategies

Strategies and tactics for building strategic teams and services

  • ⛳️ Strategy 1: Identify and define team roles

    • Conduct a skills gap analysis to identify necessary roles
    • Draft detailed job descriptions for each role
    • Evaluate current team members for potential role fit
    • Establish clear responsibilities and expectations for each role
    • Set KPIs for each team role to measure performance
    • Consult with stakeholders to refine role definitions
    • Ensure diversity considerations in role definitions
    • Create professional development plans for existing team members
    • Establish mentorship programmes to support new roles
    • Regularly review and adjust role definitions as needed

  • ⛳️ Strategy 2: Foster team collaboration and communication

    • Implement regular team meetings to enhance communication
    • Encourage cross-functional collaboration on projects
    • Utilise collaborative tools and platforms effectively
    • Provide training for effective communication skills
    • Schedule regular team-building activities
    • Create a feedback loop for continuous improvement
    • Align team objectives with organisational goals
    • Reward collaborative behaviours and achievements
    • Develop a conflict-resolution plan
    • Monitor team dynamics and make adjustments as necessary

  • ⛳️ Strategy 3: Enhance service delivery efficiency

    • Conduct process mapping to identify inefficiencies
    • Implement best practices based on industry standards
    • Utilise technology to automate repetitive tasks
    • Train staff in lean methodology for service improvement
    • Set benchmarks for service delivery times
    • Gather customer feedback to drive improvements
    • Align service offerings with customer needs and demands
    • Evaluate service delivery regularly and make iterative improvements
    • Create SLAs to ensure service quality standards are met
    • Establish a continuous improvement culture within teams
team-buildingcommunicationteam-leaderhr-specialistdevelopment-teamservice-team
Implement these strategies

Strategies and tactics for improving productivity through time management and effective communication

  • ⛳️ Strategy 1: Implement time-management techniques

    • Create a daily schedule prioritising tasks
    • Set specific, measurable goals for each week
    • Use time-blocking to allocate specific time slots for tasks
    • Implement the Pomodoro technique to maintain focus
    • Identify and eliminate time-wasting activities
    • Utilise productivity tools like Trello or Asana
    • Regularly review and adjust the schedule as needed
    • Limit multitasking to increase task efficiency
    • Set deadlines for tasks and stick to them
    • Take regular breaks to avoid burnout

  • ⛳️ Strategy 2: Enhance communication skills

    • Schedule regular meetings to ensure team alignment
    • Use clear and concise language in all communications
    • Encourage open and honest feedback
    • Implement active listening techniques
    • Use collaborative tools like Slack or Microsoft Teams
    • Set clear expectations for communication protocols
    • Train team members on effective email communication
    • Establish a system for tracking communication flow
    • Ensure all team members are aware of project updates
    • Practice empathy in all interactions

  • ⛳️ Strategy 3: Integrate time management and communication tools

    • Use project management software to combine task and communication tracking
    • Set up shared calendars to coordinate schedules
    • Establish consistent communication channels for updates
    • Assign specific roles and responsibilities to team members
    • Schedule regular check-ins to monitor progress
    • Incorporate video conferencing for remote team communication
    • Use file-sharing platforms to streamline document access
    • Track project milestones and adjust timelines as needed
    • Encourage the use of status updates in communication tools
    • Provide training on integrated tools and best practices
productivitycommunicationproject-managerteam-leaderdevelopment-teammarketing-team
Implement these strategies

Strategies and tactics for managing strategic commercial and execution partnerships for marketing

  • ⛳️ Strategy 1: Foster strong communication

    • Schedule regular meetings for progress updates
    • Establish a clear communication protocol for all stakeholders
    • Define key contacts within each partnership for efficient communication
    • Utilise collaboration tools for seamless information sharing
    • Create a shared digital workspace for all partnership documents
    • Implement a feedback mechanism to continuously improve communication
    • Ensure all communication is documented and easily accessible
    • Develop a conflict resolution process
    • Train team members on effective communication skills
    • Encourage open and transparent dialogue

  • ⛳️ Strategy 2: Align goals and objectives

    • Collaboratively set SMART objectives for the partnership
    • Identify mutual benefits and interests between partners
    • Conduct a strategic planning session with all partners
    • Create a joint accountability framework
    • Develop a shared success metrics dashboard
    • Regularly review alignment of goals and adjust as necessary
    • Set up a system to monitor progress against objectives
    • Ensure all team members understand the partnership's vision
    • Integrate partnership goals into organisational objectives
    • Facilitate workshops to align team efforts with partnership goals

  • ⛳️ Strategy 3: Leverage strengths and resources

    • Conduct a SWOT analysis for each partnership
    • Identify and map out each partner's key strengths and resources
    • Develop a strategy to complement each partner's strengths
    • Allocate resources effectively based on expertise
    • Utilise partners' strengths in specific aspects of marketing campaigns
    • Share best practices and knowledge between partners
    • Implement joint training sessions on leveraging resources
    • Create a resource-sharing framework
    • Assess the return on investment for each partnership
    • Review resource utilisation regularly for optimisation
partnershipscommunicationproject-managermarketing-coordinatormarketing-teamcommunication-team
Implement these strategies

How to track your Communication Team strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents
Copyright © 2024 Tability