What are Usability Tester metrics? Identifying the optimal Usability Tester metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.
Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.
Find Usability Tester metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Usability Tester metrics and KPIs 1. User Satisfaction Score Measures how satisfied users are with the product, often gathered through surveys after using the product
What good looks like for this metric: 75% or above
Ideas to improve this metric Enhance user interface clarity Simplify navigation structure Improve load times Incorporate user feedback regularly Conduct regular usability testing 2. Time on Task The average amount of time it takes for users to complete a specific task within the product
What good looks like for this metric: 1-3 minutes
Ideas to improve this metric Streamline task processes Provide clear instructions Automate repetitive tasks Use progress indicators Minimize distracting elements 3. Error Rate Measures the number of errors users make when interacting with the product
What good looks like for this metric: Less than 5%
Ideas to improve this metric Add in-line validation Provide clear error messages Use consistent design patterns Conduct thorough testing Offer user training or tutorials 4. Net Promoter Score (NPS) Assesses the likelihood of users recommending the product to others, measured through surveys
What good looks like for this metric: Minimum of 30
Ideas to improve this metric Enhance product features Improve customer support Regularly update the product Focus on reliability Encourage users to share feedback 5. Task Success Rate The percentage of correctly completed tasks by users on their first attempt
What good looks like for this metric: Over 80%
Ideas to improve this metric Clarify task objectives Simplify complex tasks Design intuitive user flows Provide contextual help Test with real users regularly
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1. Usability Test Success Rate The percentage of tasks successfully completed by users during usability testing
What good looks like for this metric: 80-90% success rate
Ideas to improve this metric Conduct more user interviews Improve task clarity Ensure intuitive navigation Simplify user interactions Enhance feedback mechanisms 2. Time on Task The average time a user takes to complete a specific task during testing
What good looks like for this metric: 2-5 minutes per task
Ideas to improve this metric Streamline user flows Minimize unnecessary steps Use clear, concise instructions Reduce input fields Enhance system responsiveness 3. Error Rate The average number of errors users encounter while performing tasks during testing
What good looks like for this metric: Less than 5% error rate
Ideas to improve this metric Improve error messaging Test for common user mistakes Simplify complex interactions Increase user guidance Utilize clear affordances 4. User Satisfaction Score Numerical rating given by users based on their satisfaction with the interface
What good looks like for this metric: 7 or higher on a 10-point scale
Ideas to improve this metric Incorporate user feedback Create an aesthetically pleasing design Reduce cognitive load Increase accessibility options Ensure consistent design elements 5. Prototype Iteration Count The number of iterations a prototype undergoes before reaching a final design
What good looks like for this metric: 3-5 iterations
Ideas to improve this metric Gather diverse feedback early Prioritise the most critical design issues Utilise rapid prototyping tools Test with varied user groups Focus on one major change per iteration
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Tracking your Usability Tester metrics Having a plan is one thing, sticking to it is another.
Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
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