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tability.ioWhat are Partner Support Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Partner Support Team. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
Partner Support Team OKRs examples
You will find in the next section many different Partner Support Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance proficiency as a Partnership Manager
ObjectiveEnhance proficiency as a Partnership Manager
KRStrengthen relationship with 5 existing partners by enhancing engagement activities
Propose and organize bi-monthly virtual events to foster interaction- Develop more interactive and personalized communication strategies for each partner
- Implement regular partnership satisfaction surveys and feedback loops
- KRClose 3 new strategic collaborations to extend business network
- Draft proposals outlining mutual business benefit
- Arrange meetings to negotiate collaboration terms
- Research potential companies for strategic collaborations
- KRImprove partner satisfaction rate by 20% through improved communication and support tactics
- Initiate training on effective communication for support teams
- Offer personalized support for their specific needs
- Implement regular, structured communication check-ins with partners
OKRs to implement a new CMS successfully
- ObjectiveImplement a new CMS successfully
- KRTrain and upskill DevOps team members to effectively support and maintain the CMS
- KRDecrease the average time to resolve CMS-related issues by 20%
- Conduct regular audits to identify and address recurring CMS-related issues proactively
- Implement regular training sessions for CMS support staff to enhance their technical skills
- Streamline CMS Issue Resolution Process through Standard Operating Procedures (SOPs) and guidelines
- Improve communication channels to expedite issue escalation and resolution
- KRCollaborate with the service partner to ensure smooth integration of the CMS
- Clearly define the roles and responsibilities of each team member involved in the integration process
- Establish a communication protocol to ensure efficient information sharing between all parties involved
- Develop a structured timeline with key milestones for the CMS integration project
- Set up regular meetings with the service partner to discuss the CMS integration progress
- KRSuccessfully deploy and configure the new CMS on the production environment
- Collaborate with IT team to ensure compatibility of CMS with existing infrastructure
- Conduct thorough testing of the new CMS on a staging environment before deployment
- Develop a detailed step-by-step deployment plan for CMS implementation
- Configure user permissions and roles in the production environment for effective CMS usage
OKRs to communicate product support advancements by us and our partners
- ObjectiveCommunicate product support advancements by us and our partners
- KRIncrease monthly progress report releases to partners by 50%
- Boost staff resources for report creation and distribution
- Identify partners needing more frequent reports
- Implement a more efficient report-generation process
- KREstablish a bi-weekly structured feedback loop with all key partners
- Outline and communicate a bi-weekly meeting schedule
- Develop a comprehensive feedback agenda
- Implement a system for documenting and tracking feedback
- KRAchieve 25% engagement increase on shared progress updates across all platforms
- Amplify shares by creating engaging, easily shareable content
- Implement interactive elements in progress updates
- Promote user-generated content sharing
OKRs to expand and diversify supporter base
- ObjectiveExpand and diversify supporter base
- KRAcquire 300 supporters from non-traditional demographics by targeted marketing initiatives
- Develop targeted marketing initiatives for these demographics
- Implement marketing initiatives and monitor results
- Identify and research non-traditional demographics to target for support
- KRIncrease social media engagement rates by 20%, gaining new follower types
- Collaborate with influencers attractive to target audiences
- Create engaging content tailored to potential new follower demographics
- Implement regular interactive posts like polls or quizzes
- KRLaunch 2 new partnerships with diverse organizations for co-supporter acquisition
- Identify potential diverse organizations for partnership
- Negotiate terms and finalize partnership agreements
- Draft and send partnership proposals to chosen organizations
OKRs to strengthen the partnership between business leaders and people business partners
- ObjectiveStrengthen the partnership between business leaders and people business partners
- KRIncrease leader satisfaction rate with partner support by 25%
- Establish a 24/7 support line for immediate assistance
- Conduct regular feedback sessions with leaders for continuous improvement
- Implement training programs to enhance partner support skills
- KRImprove response times to business leader inquiries by 30%
- Implement a tracking system for prompt response to inquiries
- Train employees in efficient problem-solving techniques
- Prioritize addressing business leaders' inquiries promptly
- KRAchieve 30% more successful project deliveries with partner involvement
- Schedule regular training sessions to improve project execution skills
- Increase communication frequency with partners regarding project status
- Engage partners in decision-making and problem-solving processes
OKRs to broaden supporter base, targeting businesses, churches and schools
- ObjectiveBroaden supporter base, targeting businesses, churches and schools
- KREstablish 10 new partnerships with local businesses by quarter end
- Identify potential local business partnership opportunities
- Arrange meetings to propose collaborations
- Finalize and sign partnership agreements
- KREngage 5 churches in sponsorships or fundraisers for quarterly objectives
- Identify and create a list of potential church partners
- Develop compelling sponsorship and fundraising proposals
- Arrange meetings to present proposals to church leaders
- KRImplement 3 new teaching programs in schools, reaching 500+ students
- Identify reputable teaching programs suitable for school implementation
- Monitor and evaluate the programs' effectiveness and reach after implementation
- Coordinate with schools for program integration and student engagement
How to write your own Partner Support Team OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Partner Support Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Partner Support Team OKRs
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Partner Support Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to strengthen communication effectiveness
- OKRs to increase YouTube metrics and conversion rates
- OKRs to amplify employee satisfaction levels
- OKRs to drive subscription renewal rates to 60%
- OKRs to achieve unparalleled expertise as a VA and documentation specialist
- OKRs to boost lead generation for the sales team