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10 strategies and tactics for Communication Strategy

What is Communication Strategy strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Communication Strategy strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Communication Strategy strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Communication Strategy strategy examples

You will find in the next section many different Communication Strategy tactics. We've included action items in our templates to make it as actionable as possible.

Strategies and tactics for developing a communications strategy for the UK Government's new priorities

  • ⛳️ Strategy 1: Understand government priorities

    • Review official government publications on new priorities
    • Attend meetings and briefings to gather firsthand information
    • Consult with key government officials and departments for detailed insights
    • Analyse public opinion and media sentiment regarding current government policies
    • Identify the key messages that align with government priorities
    • Understand the target audience for the government's communications
    • Evaluate the political climate and potential challenges
    • Assess the impact of previous communications efforts
    • Develop a SWOT analysis based on gathered information
    • Summarise findings in a comprehensive report

  • ⛳️ Strategy 2: Craft targeted communication messages

    • Define specific communication objectives based on government priorities
    • Create a core message that reflects the new priorities and resonates with the audience
    • Develop key supporting messages that address different aspects of the core message
    • Tailor messages for different audience segments (e.g., public, stakeholders, media)
    • Prepare messaging guidelines for consistency across all communications
    • Draft press releases, speeches, and social media posts aligned with new priorities
    • Seek feedback from government officials and key stakeholders on draft messages
    • Revise messages based on received feedback
    • Train spokespersons and representatives to deliver the new messages effectively
    • Compile finalised messages into a communications toolkit for easy reference

  • ⛳️ Strategy 3: Implement and evaluate the communications plan

    • Develop a detailed implementation plan with timelines and responsibilities
    • Launch a communications campaign through multiple channels (TV, radio, social media)
    • Engage with the media to ensure positive coverage of government priorities
    • Utilise social media analytics to measure audience engagement
    • Conduct surveys and focus group discussions to gather public feedback
    • Monitor real-time responses and adjust strategies as needed
    • Create an internal feedback loop to gather information from government departments
    • Evaluate the effectiveness of each communication channel
    • Compile an evaluation report with insights and lessons learned
    • Adjust the strategy based on evaluation results for continuous improvement
communication-strategyuk-governmentcommunications-managergovernment-officialmedia-relationspublic-affairs
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Strategies and tactics for creating a communication canopy strategy for school

  • ⛳️ Strategy 1: Integrate AAC methods

    • Identify and procure appropriate AAC devices and tools for students
    • Provide training for staff on using AAC devices effectively
    • Incorporate AAC use in daily classroom activities
    • Develop personalised AAC plans for each student requiring such support
    • Conduct regular assessments to evaluate the effectiveness of AAC usage
    • Engage parents in the AAC training process
    • Create visual aids and communication boards around the school
    • Promote peer-involvement in using AAC with students
    • Host workshops and information sessions on AAC for the school community
    • Collect feedback from students, parents, and teachers on the AAC implementation process

  • ⛳️ Strategy 2: Implement TEACH approach

    • Educate staff on the principles and techniques of the TEACH methodology
    • Develop structured classroom environments that support the TEACH approach
    • Create visual schedules and routines for students
    • Use task analysis to break down complex activities into manageable steps
    • Promote the use of work systems to enhance student independence
    • Provide consistent and predictable classroom environments
    • Tailor teaching practices to meet the individual needs of each student
    • Regularly monitor and evaluate student progress with TEACH methods
    • Foster collaboration between teachers, parents, and specialists
    • Share success stories and best practices with the school community

  • ⛳️ Strategy 3: Adopt the SCERTS model

    • Train teachers and support staff on the SCERTS framework
    • Develop Individualised Education Programmes (IEPs) based on SCERTS goals
    • Incorporate social communication goals into daily classroom activities
    • Use emotional regulation strategies to support student engagement
    • Create opportunities for interactive and cooperative learning
    • Implement sensory supports to accommodate individual sensory needs
    • Promote student self-advocacy through the SCERTS approach
    • Organise regular team meetings to review and adjust SCERTS-based practices
    • Engage families in understanding and applying the SCERTS model at home
    • Monitor and document progress to ensure the effectiveness of SCERTS interventions

  • ⛳️ Strategy 4: Highlight the importance of effective communication

    • Develop a curriculum module on the fundamentals of communication
    • Design informational materials highlighting the role of communication in learning
    • Conduct workshops and seminars on 'how and why we communicate'
    • Create role-playing activities to practice communication skills
    • Showcase successful communication strategies and student achievements
    • Involve speech-language pathologists in classroom activities
    • Cultivate a school-wide culture that values and respects all forms of communication
    • Encourage student presentations on communication topics
    • Disseminate research and articles on the benefits of effective communication
    • Create support groups for students and parents to discuss communication challenges and successes

  • ⛳️ Strategy 5: Address funding resistance and silence

    • Develop a comprehensive report detailing the need for communication resources
    • Engage with local authorities and explain the impact of communication support on student outcomes
    • Organise fundraising events to supplement funding gaps
    • Create a community coalition to advocate for better funding
    • Present case studies demonstrating the effectiveness of the current strategies
    • Host open forums to discuss financial constraints and potential solutions
    • Provide transparency on how funds are being utilised for communication enhancements
    • Seek partnerships with local businesses and organisations for support
    • Mobilise parents and the community for a letter-writing campaign
    • Submit grant applications to relevant foundations and educational institutions
communicationstrategyspeech-language-pathologistteachereducation-teamfundraising-team
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Strategies and tactics for managing and strengthening relationships with an agency partner

  • ⛳️ Strategy 1: Establish clear communication protocols

    • Schedule regular check-in meetings with the agency partner
    • Create a shared communication platform for seamless information exchange
    • Set clear expectations for response times to emails and calls
    • Develop a communication protocol document and distribute it to both teams
    • Establish a point of contact for specific areas of cooperation
    • Use project management tools to track communication and tasks
    • Encourage open and transparent communication at all times
    • Implement regular feedback sessions to address communication issues
    • Develop a crisis communication plan for emergencies
    • Regularly review and update communication protocols

  • ⛳️ Strategy 2: Deeply understand client needs

    • Conduct detailed kick-off meetings to understand client needs
    • Regularly gather feedback from clients to identify shifting needs
    • Assign dedicated Account Managers to specific clients
    • Develop client profiles that outline key requirements and goals
    • Use data analytics to track client behaviour and preferences
    • Implement a client survey programme to gather insights
    • Schedule regular feedback sessions with clients
    • Create customised service packages based on client needs
    • Track industry trends to anticipate client needs
    • Foster a culture of empathy and active listening within the team

  • ⛳️ Strategy 3: Ensure satisfactory service delivery

    • Implement a service quality tracking system
    • Regularly review service delivery against client expectations
    • Ensure clear and detailed service level agreements (SLAs) are in place
    • Establish a quality assurance team to monitor service quality
    • Provide ongoing training for Account Managers on service standards
    • Set up a dedicated client support hotline
    • Conduct regular service performance reviews with the agency partner
    • Create a client satisfaction survey and act on the results
    • Develop a system for swiftly addressing service issues
    • Maintain transparent reporting on service performance to clients
communication-protocolsclient-needsaccount-managerquality-assurance-specialistclient-supportquality-assurance
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Strategies and tactics for improving team delivery leadership

  • ⛳️ Strategy 1: Enhance communication skills

    • Conduct regular communication workshops
    • Provide feedback on communication strengths and weaknesses
    • Implement open-door policies to encourage dialogue
    • Utilise collaboration tools like Slack or Teams
    • Encourage active listening during meetings
    • Practice transparency in decision-making
    • Host regular team-building activities
    • Encourage team members to express their ideas
    • Train leaders in conflict resolution techniques
    • Regularly review and adjust communication strategies based on feedback

  • ⛳️ Strategy 2: Implement efficient project management practices

    • Adopt a project management methodology like Agile or Scrum
    • Use project management software like Jira or Trello
    • Train the team in time management techniques
    • Set clear and attainable project goals
    • Break down tasks into manageable chunks and assign deadlines
    • Hold regular check-in meetings to monitor progress
    • Identify and address potential roadblocks quickly
    • Create a culture of accountability
    • Conduct post-project reviews to learn from successes and failures
    • Provide continuous training for project management skills

  • ⛳️ Strategy 3: Foster a culture of continuous improvement

    • Encourage the team to provide regular feedback on processes
    • Implement a system for tracking and incorporating feedback
    • Promote lifelong learning with opportunities for professional development
    • Recognise and reward innovative ideas and solutions
    • Regularly review and update team goals
    • Host knowledge-sharing sessions
    • Encourage experimentation and risk-taking in a controlled environment
    • Set up a mentorship programme within the team
    • Facilitate regular workshops on industry trends and best practices
    • Ensure leaders model continuous improvement behaviours
communicationcontinuous-improvementproject-managerteam-leadercommunication-teamproject-management-team
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Strategies and tactics for strengthening relationships with an agency partner

  • ⛳️ Strategy 1: Enhance communication protocols

    • Establish regular weekly meetings with agency partner
    • Create a shared communication platform like Slack for transparent interactions
    • Set clear guidelines for email and message responses within 24 hours
    • Organise monthly video conferences for detailed project updates
    • Implement a feedback loop to address concerns in real-time
    • Schedule quarterly review sessions to evaluate communication effectiveness
    • Create a newsletter summarizing key updates and highlights
    • Develop a crisis communication plan for urgent matters
    • Set up regular touchpoints to verify alignment with agency objectives
    • Conduct annual training sessions on effective communication for teams

  • ⛳️ Strategy 2: Understand client needs deeply

    • Conduct a thorough initial needs assessment with the client
    • Hold quarterly meetings to review and update client needs and goals
    • Develop a client satisfaction survey and distribute it quarterly
    • Set up a dedicated client feedback portal
    • Implement bi-monthly check-ins focused on client-specific issues
    • Create personalised client roadmaps based on their business objectives
    • Introduce a client advisory board for continuous feedback
    • Review and analyse client feedback to identify patterns
    • Incorporate client needs into strategic planning sessions
    • Hold annual workshops with clients to co-create solutions

  • ⛳️ Strategy 3: Ensure satisfactory service delivery

    • Establish clear performance metrics and KPIs for service delivery
    • Align quarterly goals with client expectations and agency capabilities
    • Conduct regular internal reviews to monitor service performance
    • Hold weekly check-in meetings with Client Account Managers
    • Implement a structured onboarding process for new clients
    • Utilise project management tools for tracking deliverables
    • Develop a service escalation plan for resolving issues promptly
    • Conduct bi-annual audits to assess service quality
    • Set up an internal reward system for employees meeting service standards
    • Host quarterly brainstorming sessions with team members for service improvement ideas
communicationclient-satisfactionclient-account-managerproject-managercommunication-teamservice-delivery-team
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Strategies and tactics for becoming the Most Trusted and Customer-Centric Financial Institution

  • ⛳️ Strategy 1: Develop tailored banking solutions

    • Conduct comprehensive market research to understand customer segments and their needs
    • Analyse customer data to identify preferences and personalise offerings
    • Create flexible banking products that adapt to varying customer needs
    • Enhance services with tailored customer support options
    • Provide regular training for staff on personalisation techniques
    • Develop feedback mechanisms to refine and enhance tailored solutions
    • Set up cross-functional teams to drive innovation in product development
    • Explore partnerships with fintech firms to enhance offerings
    • Implement a customer relationship management system for better customer insights
    • Monitor and evaluate the impact of personalised solutions on customer satisfaction

  • ⛳️ Strategy 2: Enhance communication and transparency

    • Use clear and simple language in all customer communications
    • Improve online platforms to offer easily accessible information on products and services
    • Train customer service representatives to provide accurate and clear information
    • Implement proactive communication strategies to keep customers informed about changes
    • Develop a FAQ section on the website to address common customer queries
    • Create informative and engaging content about banking services and products
    • Regularly update customers on security measures and privacy policies
    • Host regular webinars and workshops to educate customers on financial management
    • Incorporate customer feedback into communication strategies
    • Evaluate the effectiveness of communication strategies through customer surveys

  • ⛳️ Strategy 3: Leverage innovative technology

    • Invest in the latest technology to enhance digital banking platforms
    • Ensure mobile and online platforms offer a seamless user experience
    • Implement AI and data analytics to personalise customer interactions
    • Automate routine transactions to improve service efficiency
    • Offer virtual financial advice through secure digital channels
    • Regularly update digital platforms to incorporate customer feedback
    • Provide robust security features to protect customer data and build trust
    • Integrate chatbots for 24/7 customer assistance
    • Organise regular digital literacy sessions for customers
    • Continuously monitor and upgrade technology to stay ahead of market trends
personalizationtechnologycustomer-service-representativedata-analystinnovation-teamcommunication-team
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Strategies and tactics for developing a branding strategy for the Ministry of Labour and Skills of Ethiopia

  • ⛳️ Strategy 1: Define brand identity

    • Conduct a workshop with key stakeholders to define core values and mission
    • Research target audiences to understand their needs and expectations
    • Create a brand persona that represents the Ministry's image and goals
    • Develop a branding guide detailing colour palettes, typography, and logo use
    • Define a clear brand voice reflecting the Ministry's values and objectives
    • Draft a compelling value proposition for the Ministry's services and programs
    • Conduct a competitor analysis to differentiate the Ministry's brand
    • Establish brand guidelines for consistent messaging across platforms
    • Review existing communication materials and align them with the new identity
    • Update the Ministry's visual and verbal branding elements based on new guidelines

  • ⛳️ Strategy 2: Enhance online presence

    • Redesign the Ministry's website to reflect the new brand identity
    • Develop a content strategy focusing on educational and informative content
    • Improve social media profiles to increase engagement with target audiences
    • Implement a regular posting schedule for content across digital channels
    • Utilise SEO best practices to increase online visibility and reach
    • Create interactive online tools showcasing the Ministry's impact and services
    • Host webinars and live Q&A sessions to engage directly with citizens
    • Encourage feedback through online surveys and interactive platforms
    • Measure online analytics to evaluate engagement and adjust strategies
    • Partner with influencers and stakeholders to expand online reach

  • ⛳️ Strategy 3: Foster community engagement

    • Organise regular community outreach programs and workshops
    • Launch campaigns to raise awareness about the Ministry's initiatives
    • Collaborate with local organisations and schools to promote skills development
    • Develop a volunteer program for citizens to contribute to Ministry projects
    • Create an ambassador program to represent the Ministry in local areas
    • Host annual award ceremonies recognising achievements in labour and skills
    • Implement a feedback mechanism to gather citizens' input and suggestions
    • Establish a mobile unit to reach rural and underserved communities
    • Conduct focus groups to gain insights into community needs and challenges
    • Use traditional media such as radio and newspapers for wider reach
brandingengagementbrand-managercommunity-outreach-coordinatorcommunication-teamdigital-marketing-team
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Strategies and tactics for formulating a campaign strategy for the African Christian Democratic Party

  • ⛳️ Strategy 1: Strengthen local community engagement

    • Identify and prioritise key communities with previously low voter turnout
    • Organise town hall meetings to address community-specific issues
    • Develop a volunteer network within local communities for grassroots engagement
    • Collaborate with community leaders to understand local needs and concerns
    • Host community service events to foster goodwill and visibility
    • Utilise social media platforms to engage with local communities
    • Create targeted marketing materials highlighting local success stories
    • Establish local ACDP offices or information desks
    • Provide regular updates through newsletters or local radio announcements
    • Conduct community surveys to gather feedback and adjust strategies

  • ⛳️ Strategy 2: Enhance policy communication and outreach

    • Develop a clear and concise manifesto addressing local issues
    • Create informational brochures and videos highlighting policy positions
    • Train candidates and spokespersons in effective communication techniques
    • Schedule interviews and appearances on local media outlets
    • Conduct workshops and seminars to educate voters on ACDP policies
    • Engage with faith-based organisations to share policy goals
    • Leverage endorsements from influential community figures
    • Organise policy debates and forums to discuss key issues
    • Use social media to disseminate policy-related content
    • Monitor public opinion on policy matters to refine communication strategies

  • ⛳️ Strategy 3: Mobilise voter turnout and support

    • Create a comprehensive voter registration drive
    • Develop targeted messaging campaigns to encourage voting
    • Organise transport services to polling stations on election day
    • Implement phone banking and door-to-door canvassing campaigns
    • Launch a 'get-out-the-vote' initiative with incentives for participation
    • Utilise data analytics to identify and target undecided voters
    • Collaborate with community influencers to endorse voter mobilisation efforts
    • Host voter education workshops focusing on the importance of local elections
    • Provide incentives for voter pledge commitments
    • Establish a strong presence at community events leading up to the election
community-engagementvoter-mobilizationcampaign-strategistcommunications-directorcommunity-outreach-teamvoter-mobilization-team
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Strategies and tactics for optimising pallet delivery

  • ⛳️ Strategy 1: Enhance team communication

    • Hold a daily morning briefing for shift handovers
    • Implement a shared digital platform for shift updates
    • Create a weekly feedback loop with team members
    • Introduce a communication board for real-time updates
    • Facilitate monthly team-building activities
    • Assign a communication leader for each shift
    • Develop a protocol for emergency communications
    • Encourage open dialogue for idea sharing
    • Provide training on effective communication techniques
    • Set up an anonymous suggestion system

  • ⛳️ Strategy 2: Optimise shift schedules

    • Analyse productivity data to identify peak times
    • Experiment with flexible shift patterns
    • Rotate team members across shifts to balance expertise
    • Implement a rest and recovery schedule
    • Utilise a dynamic task allocation system
    • Set realistic and achievable targets for each shift
    • Ensure shifts are appropriately staffed based on demand
    • Review and adjust shifts fortnightly based on performance
    • Implement a mentorship program for new team members
    • Schedule regular breaks to reduce fatigue

  • ⛳️ Strategy 3: Improve pallet quality control

    • Conduct weekly quality assessments
    • Train staff on quality standards and expectations
    • Develop a checklist for quality inspection
    • Introduce a reward system for quality achievements
    • Implement a root-cause analysis for issues found
    • Assign a quality control leader per shift
    • Track quality metrics and share with the team
    • Create a database of quality related incidents for learning
    • Introduce automated quality inspection tools
    • Partner with suppliers for improving raw material quality
communicationquality-controlcommunication-leaderquality-control-leadergrinding-teamquality-assurance-team
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Strategies and tactics for increasing association membership

  • ⛳️ Strategy 1: Offer compelling member benefits

    • Negotiate discounts with travel agencies for exclusive travel packages
    • Partner with retail companies to provide special discounts and promotions to members
    • Offer free or discounted access to fitness centres and wellness programs
    • Provide exclusive access to legal advice and financial planning services
    • Introduce a loyalty program with points that can be redeemed for products or services
    • Organise monthly webinars and workshops on topics relevant to retirees
    • Provide free or discounted subscriptions to leading magazines and newspapers
    • Offer health and insurance benefits tailored to retirees
    • Negotiate special deals with local restaurants and entertainment venues
    • Provide access to a 24/7 helpline for emergency support and advice

  • ⛳️ Strategy 2: Enhance communication and engagement

    • Revamp the association’s newsletter to include more engaging and diverse content
    • Build an active online community through a dedicated social media platform or forum
    • Regularly solicit feedback from members through surveys to understand their needs
    • Launch a podcast featuring interviews with notable former police officers and industry experts
    • Distribute monthly email updates with news, events, and exclusive offers
    • Create a members-only section on the association’s website with valuable resources
    • Start a mentorship program pairing younger members with elder, experienced members
    • Host regular virtual and in-person meetups and events
    • Publish success stories and testimonials from members who have benefited from membership
    • Set up a suggestion box for members to propose new ideas and initiatives

  • ⛳️ Strategy 3: Recruit new members aggressively

    • Run targeted advertising campaigns on social media platforms
    • Reach out to police academies and law enforcement agencies to promote the association
    • Offer free trial memberships for a limited period to prospective members
    • Incentivise current members to refer retired colleagues with a referral bonus or reward
    • Attend police association events and conferences to network and recruit
    • Distribute flyers and brochures at locations frequented by police officers
    • Feature member testimonials and success stories in recruitment materials
    • Launch a special membership drive with discounted rates for new joiners
    • Collaborate with other associations and organisations to co-host events
    • Create a compelling, informative video highlighting the benefits of membership and share widely
membership-benefitscommunity-engagementassociation-coordinatormarketing-specialistmembership-recruitment-teamcommunication-team
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How to track your Communication Strategy strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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