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What are Retention Strategies OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Retention Strategies to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Retention Strategies OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
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Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Retention Strategies OKRs examples
You'll find below a list of Objectives and Key Results templates for Retention Strategies. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to reduce turnover rate through retention strategies
ObjectiveIncrease employee retention rate
KRImplement a mentorship program for new employees
KRHost monthly employee appreciation events
KRConduct exit interviews and analyze feedback to improve retention efforts
KRDevelop a career growth plan for each employee
OKRs to improve talent onboarding and retention strategies
ObjectiveImprove talent onboarding and retention strategies
KRDecrease new hire turnover rate by 20%
Establish a mentorship program for new employees
Implement a comprehensive and engaging orientation program
Improve the company's benefits and compensation package
KRImplement improved onboarding program leading to 95% new hire satisfaction
Develop an interactive, comprehensive orientation for new hires
Survey new hires to identify areas needing improvement
Regularly update onboarding materials based on feedback
KRIncrease retention rate to 90% among employees within their first year
Create clear advancement opportunities within the company
Implement comprehensive onboarding program for new hires
Regularly conduct employee satisfaction surveys
OKRs to enhance talent retention strategies
ObjectiveEnhance talent retention strategies
KRImplement training programs to improve skills of at least 75% of the employees
Implement and monitor said training programs
Develop appropriate training programs in those areas
Identify areas of skill deficiency among employees
KRIncrease employee engagement scores by 15% through enhanced communication strategies
Introduce an open-door policy for improved cross-level communication
Conduct regular, structured feedback sessions to address employee concerns
Implement weekly team meetings to discuss objectives and progress
KRReduce staff turnover by 10% by implementing a comprehensive employee satisfaction program
Implement feedback from satisfaction surveys
Develop an employee satisfaction program
Conduct regular employee satisfaction surveys
OKRs to enhance talent acquisition and retention strategies
ObjectiveEnhance talent acquisition and retention strategies
KRImplement an updated onboarding process leading to 20% decrease in new hire turnover
Train managers on executing the new onboarding process
Track new hire turnover rates and adjust strategies
Design comprehensive onboarding material for new hires
KRBoost employee engagement scores by 15% using improved retention programs
Enhance internal communication and feedback systems
Promote work-life balance policies and benefits
Implement comprehensive employee training and development programs
KRIncrease number of qualified applicants by 25% through targeted recruitment strategies
Implement employer branding strategy to attract potential candidates
Utilize targeted job advertisements on niche platforms
Develop employee referral programs to reach qualified individuals
OKRs to increase revenue by optimizing sales strategies and processes
ObjectiveIncrease revenue by optimizing sales strategies and processes
KRImprove customer retention rate by 15% through targeted loyalty programs and personalized communication
Analyze customer data to identify preferences and develop personalized loyalty program offers
Conduct regular surveys to gather customer feedback and identify areas for improvement
Implement automated system for personalized communication through email, SMS, and social media
Monitor, track, and evaluate the effectiveness of loyalty programs and communication strategies
KRImplement a streamlined sales pipeline, reducing the time from lead to conversion by 20%
KRAcquire 100 new high-value customers through targeted marketing campaigns
KRIncrease average order value by 10% through upselling and cross-selling techniques
Create visually appealing and persuasive product displays to encourage add-on sales
Train sales team on effective upselling and cross-selling strategies
Offer bundled discounts for purchasing complementary products together
Implement personalized product recommendations based on customer browsing and purchase history
OKRs to enhance customer experience satisfaction
ObjectiveEnhance customer experience satisfaction
KRIncrease overall customer satisfaction rating by 10%
Promptly address and resolve customer complaints
Implement customer feedback surveys after purchases
Organize regular staff customer service training
KRAchieve 20% repeat business from existing customers
Implement personalized email marketing campaigns targeting existing customers
Develop a loyalty program for incentivizing repeat purchases
Provide excellent customer service to encourage return visits
KRReduce customer complaint frequency by 15%
Implement comprehensive staff training for customer service improvement
Enhance customer feedback collection mechanisms
Develop efficient quality control measures
OKRs to boost monthly revenue
ObjectiveBoost monthly revenue
KRImplement new high-converting marketing strategies to increase customer base by 20%
Monitor and adjust strategies based on campaign results
Create and execute targeted marketing campaigns
Research and identify proven high-conversion marketing techniques
KRImprove customer retention policy to achieve a 10% increase in repeat sales
Implement enhanced post-purchase follow-up communication
Develop targeted customer loyalty rewards program
Analyze previous sales data for customer purchasing patterns
KRAchieve a 15% rise in average purchase value per customer by enhancing product line
Bundle related products for centralized purchases
Identify popular items and introduce premium versions
Implement attractive upsell strategies at checkout
OKRs to boost revenue by enhancing account management strategies
ObjectiveBoost revenue by enhancing account management strategies
KRImprove account profitability by reducing churn rate by 8%
Improve customer service responses and resolution time
Monitor customer interactions for potential churn signals
Implement customer loyalty programmes to encourage retention
KREnable upselling opportunities by identifying 10% of existing accounts for expansion
Implement upselling strategies through targeted communication
Develop personalized upselling strategies for identified accounts
Analyze customer data to identify top 10% for potential account growth
KRIncrease account renewals by 15% through improved client relationship strategies
Offer incentives for timely renewals
Implement frequent, personalized communication with existing clients
Develop and provide exclusive benefits for loyal customers
Retention Strategies OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
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Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Retention Strategies OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to define S4 HANA's Transportation Management Solution Architecture
OKRs to enhance product value and user discovery speed
OKRs to increase website visibility and user engagement through SEO and blog optimization
OKRs to foster an atmosphere of transparency and trust
OKRs to strengthen sales representatives' client relationships
OKRs to achieve a passing grade in English class