OKR template to boost usage rates of our key product among existing customers
This leadership OKR template is a strong starting point for teams that need better alignment, clearer priorities, and more disciplined goal tracking.
Use it to turn a business priority into a measurable objective, then review progress weekly so your team can adjust execution before the quarter gets away from you.
Your OKR template
The second objective is to accomplish a 15% rise in product usage among current customers. This will be attained by deploying a client engagement campaign through email and social media and offering incentives like discounts or rewards for increased product use. Additionally, current product features will be enhanced based on user feedback and updates will be announced.
The third aim is to carry out three product education webinars, targeting at least half of the current customer base. This objective is to be achieved by reviewing webinar attendance and feedback for improvements, identifying topics that pique customer interest for each webinar, and marketing these webinars to existing customers via email and social media.
Overall, the OKR focuses on harnessing customer feedback and enhancing engagement to increase the usage rates of the key product among existing customers. Tactical initiatives involving surveys, webinars, marketing campaigns, and incentive programs are deployed to achieve this goal.
ObjectiveBoost usage rates of our key product among existing customers
KRGather and analyse customer feedback for the product to improve it by 10%
Implement changes based on the analyzed feedback- Analyze received feedback for common issues and suggestions
- Send out surveys to customers to collect feedback on the product
- KRAchieve a 15% increase in product usage among current customers
- Implement a customer engagement campaign via email and social media
- Provide incentives for increased product use, like discounts or rewards
- Enhance product features based on user feedback and announce updates
- KRExecute 3 product education webinars reaching at least 50% of current customers
- Review webinar attendance and feedback for improvement
- Identify topics that spark customer interest for each webinar
- Market webinars to current customers via email and social media
Make these OKRs fit your team
Treat this template as a starting point. Keep the outcomes that match your priorities, adjust the targets and deadlines to reflect your baseline, and remove anything your team cannot influence directly.
Adapt the template or create a plan with AI
You can copy this example into Tability and refine it with your team. If you would rather start from your own context, use embedded AI Mode: describe what your team needs to achieve in a simple prompt and Tability will automatically create a structured OKR plan with objectives, measurable outcomes, and initiatives.
Before publishing, review the AI-generated plan with the people responsible for delivering it:
- Replace generic outcomes with measures your team can update consistently
- Set ambitious but credible targets using current performance as the baseline
- Assign an owner to every outcome and agree on what success looks like
- Remove duplicate or activity-based key results that do not prove meaningful progress
The best OKR platform for AI-bullish teams
Tability brings AI into the goal-setting and execution workflow instead of treating it as a separate writing assistant.
- Fully agentic: use an OKR agent to review plans, suggest improvements, and monitor execution
- Embedded AI Mode: create and refine goals without leaving the planning workflow
- MCP server: talk to your OKRs from Claude, ChatGPT, and other MCP-compatible LLM clients
You have a plan. Now what?
Publishing the plan is the beginning of the work. Tability gives teams a simple weekly rhythm for updating outcomes, discussing confidence, and acting on problems while there is still time to change the result.
- Track progress: collect focused weekly check-ins and sync updates from tools such as Jira, ClickUp, Linear, and Asana
- Detect problems early: use confidence, status, and agent monitoring to surface stalled or at-risk outcomes before the end of the quarter
- Communicate clearly: share dashboards and reports that explain what changed, where help is needed, and what happens next
Create a free Tability account to turn this template into a plan your team can execute. Still choosing a tool? Use the best OKR software ranking to compare verified pricing, feature coverage, and rollout fit.