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10 strategies and tactics for Operations Management

What is Operations Management strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Developing an effective Operations Management strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Operations Management strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Operations Management strategy examples

We've added many examples of Operations Management tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for preparing a comprehensive mall review strategy

  • ⛳️ Strategy 1: Establish a robust mall management structure

    • Appoint a mall general manager to oversee overall operations
    • Set up specialized departments for operations, leasing, marketing, and finance
    • Designate managers for each department to ensure focused leadership
    • Implement weekly cross-departmental meetings for alignment on objectives
    • Create clear reporting structures with department heads reporting to the general manager
    • Conduct quarterly reviews of the management structure to identify areas for improvement
    • Develop a succession plan to maintain leadership continuity
    • Integrate communication and project management tools for improved collaboration
    • Organize bi-annual team-building activities to strengthen team dynamics
    • Set up performance evaluation criteria for department heads
  • ⛳️ Strategy 2: Maximize tenant occupancy through strategic lease management

    • Establish a dedicated leasing department for managing tenant relations
    • Develop a tenant mix strategy to balance retail, F&B, and service stores
    • Introduce a lease expiry management system for timely renewals and negotiations
    • Set up KPIs for monitoring occupancy rate, lease terms, and tenant satisfaction
    • Conduct market research to identify potential new tenants and sectors to enhance the mall's offering
    • Review and adjust lease terms to reflect current market conditions
    • Implement a feedback system for tenants to express needs and concerns
    • Organize regular tenant meetings to discuss and negotiate leasing issues
    • Provide incentives for anchor tenants to ensure long-term occupancy
    • Develop a contingency plan for managing high vacancy rates
  • ⛳️ Strategy 3: Enhance financial transparency and operational efficiency

    • Set up a finance and accounting department for revenue and cost management
    • Implement monthly financial reporting to track profitability and operational costs
    • Introduce a centralized billing system for tenant payments
    • Automate vendor and supplier payments to optimize cash flow
    • Conduct regular financial audits to ensure accuracy and compliance
    • Establish an expense management policy for cost control
    • Analyze financial data to identify trends and areas for cost reduction
    • Train staff in financial literacy to enhance fiscal responsibility
    • Create an annual budget plan aligning with mall objectives
    • Integrate accounting software for streamlined financial operations

Strategies and tactics for creating a revision plan for CMA Inter Exam

  • ⛳️ Strategy 1: Divide and conquer

    • Allocate a week to each subject, focusing on completing a comprehensive review of syllabus topics
    • Set aside morning sessions for theoretical subjects (BLE, CA, CAA, MA) to leverage better concentration levels
    • Utilise afternoons for practical subjects (FA, DITX, OMSM, FMDA) to apply hands-on problem-solving techniques
    • Revise one law or concept per day for LAW papers, followed by summary writing
    • Practice numerical problems on a daily basis for subjects like FA, CA, CAA, and FMDA
    • Create visual aids like mind maps for each theoretical subject to summarise chapters
    • Conduct weekly mock tests for each subject using past examination papers
    • Set weekends aside for group discussions with peers to clarify doubts and promote active learning
    • Allocate the last two weeks of every month for a combined revision of both groups' subjects
    • Reserve the last month for intensive revision, focusing on weaker areas identified during previous revisions
  • ⛳️ Strategy 2: Schedule and track

    • Develop a monthly planner breaking down each subject into weekly revision modules
    • Use a daily planner to allocate specific times for each sub-topic or chapter per day
    • Mark three check-in points each month to review progress and adjust planning as needed
    • Incorporate at least one rest day per week to avoid burnout and maintain productivity
    • Set specific goals for each study session to complete certain readings or practice sets
    • Integrate short, regular breaks using techniques like Pomodoro with sessions lasting 25-45 minutes
    • Create a checklist for each subject to track completed chapters versus pending ones
    • Review performance and understanding of material by writing summaries or explanations of topics in your own words
    • Hold a weekly review session to consolidate learning from previous sessions
    • Maintain a log to track completion of practice exams and note any recurring issues in knowledge or exam technique
  • ⛳️ Strategy 3: Practice and evaluate

    • Start the day with a 30-minute review of previous day's material to reinforce learning
    • Schedule two days per subject each month for full-length test practice under timed conditions
    • Analyse past exam papers to identify common question patterns and frequently tested topics
    • Incorporate at least one interactive session per week, such as teaching a peer or presenting key concepts
    • Use question banks and online quizzes for regular self-assessment on various subjects
    • Dedicate specific slots each week for revisiting tough topics or frequently made errors
    • Simulate exam conditions by limiting breaks and using only the permitted resources during practice exams
    • Engage with online forums or study groups for exposure to diverse questions and solutions
    • Invite feedback from mentors or teachers on mock exam answers to improve precision and depth
    • Conclude each month with a comprehensive review of study logs and mock test scores to plan focus areas for the next month

Strategies and tactics for developing a Strategic Plan for Evangelicals of Body Church and Ministries

  • ⛳️ Strategy 1: Enhance leadership and governance

    • Conduct leadership training workshops for church council and committee members
    • Develop and implement operational policy documents to guide governance
    • Establish a monitoring and evaluation framework for church activities
    • Organise annual general meetings to review performance and plan ahead
    • Facilitate exchange visits and excursions for leadership development
    • Implement a feedback mechanism for congregants to contribute to governance
    • Strengthen internal communication channels for better information flow
    • Create a conflict resolution desk to address disputes effectively
    • Mobilise resources for leadership and governance activities
    • Evaluate and refine governance structures annually based on feedback
  • ⛳️ Strategy 2: Strengthen member engagement and participation

    • Organise regular fellowship events to build community among members
    • Facilitate skills development workshops for various ministries
    • Encourage member involvement in strategic plan implementation
    • Develop initiatives to increase youth and family involvement
    • Implement a mentorship programme for new and existing members
    • Conduct surveys to gather member feedback on church activities
    • Organise outreach programmes to increase community involvement
    • Recognise and celebrate volunteers' contributions in church services
    • Create platforms for members to propose and lead new initiatives
    • Regularly evaluate member engagement strategies and adjust as needed
  • ⛳️ Strategy 3: Expand and improve church infrastructure

    • Develop a comprehensive infrastructural plan for the church
    • Mobilise funds for infrastructural projects through fundraising and donations
    • Begin construction of new church facilities, including a skills centre
    • Upgrade existing facilities to accommodate more congregants
    • Incorporate sustainable energy solutions in infrastructural projects
    • Establish a maintenance plan for church buildings and assets
    • Engage with local authorities for necessary approvals and support
    • Enhance the aesthetic appeal of church grounds with landscaping projects
    • Set up a committee to oversee infrastructural projects and ensure progress
    • Review and update the infrastructural plan annually to meet evolving needs

Strategies and tactics for creating a Strategic Plan for Evangelicals of the Body of Christ Church and Ministries

  • ⛳️ Strategy 1: Develop robust leadership and governance structure

    • Conduct leadership training sessions for church council and departmental heads annually
    • Implement a mentorship program for emerging leaders within the congregation
    • Establish clear operational policies and procedures for governance and accountability
    • Hold regular strategic review meetings with church council and stakeholders
    • Develop a succession plan for key leadership roles to ensure continuity
    • Facilitate leadership retreats to promote team building and strategic thinking
    • Enhance internal communication systems for better coordination and information sharing
    • Engage in partnerships with other churches for leadership exchange programmes
    • Establish an internal audit committee to oversee financial management and integrity
    • Create a committee to focus on the diversity and inclusivity within church leadership
  • ⛳️ Strategy 2: Implement community engagement and development programmes

    • Organize biannual community service projects to foster good relationships
    • Establish a youth mentorship programme to aid their growth and participation
    • Collaborate with local NGOs and government bodies for community health initiatives
    • Host workshops focusing on skills development and entrepreneurship for members
    • Develop a community garden project to promote sustainability and self-reliance
    • Conduct educational support programmes for children and youth in the community
    • Organize peacebuilding activities to address local conflicts and advocate for justice
    • Create a support network for vulnerable community members including those affected by HIV/AIDS
    • Establish a resource centre offering educational and spiritual resources
    • Launch a community awareness campaign on social issues like drug abuse and early marriages
  • ⛳️ Strategy 3: Enhance spiritual growth and religious education within the congregation

    • Establish a comprehensive Sunday school programme with trained teachers
    • Organize quarterly spiritual retreats and workshops for all congregants
    • Increase the frequency of bible study sessions and prayer meetings
    • Launch a mentorship scheme linking new members with experienced church members
    • Develop a digital platform for sharing sermons and religious resources
    • Encourage active participation in church by involving congregants in service roles
    • Celebrate church milestones with inclusive ceremonies and special services
    • Promote the development of musical talents through choir and music group formations
    • Provide pastoral care and counseling services for spiritual and personal development
    • Foster a culture of openness and spiritual dialogue through discussion groups and forums

Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies
  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends
  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies

Strategies and tactics for revitalising a struggling mall

  • ⛳️ Strategy 1: Strengthen the management team

    • Conduct a skills assessment for current management team members
    • Provide leadership and management training workshops
    • Implement clear performance metrics and regular reviews
    • Establish cross-functional teams for better communication
    • Introduce team-building activities to improve morale
    • Hire experienced consultants to guide management
    • Regularly gather feedback from staff at all levels
    • Ensure management team is aligned with corporate goals
    • Encourage innovative problem-solving sessions
    • Offer incentives for achieving key performance targets
  • ⛳️ Strategy 2: Optimise the leasing team's performance

    • Analyse current tenant mix and identify gaps
    • Conduct market research to target potential tenants
    • Revamp leasing agreements to be more customer-friendly
    • Organise regular meetings with existing tenants for feedback
    • Introduce a tenant referral program to attract new businesses
    • Utilise data analytics to enhance leasing strategies
    • Develop a marketing package for prospective tenants
    • Ensure competitive but fair leasing rates
    • Create a tenant advisory board for cooperative input
    • Implement a tenant satisfaction survey for continuous improvement
  • ⛳️ Strategy 3: Revamp marketing and mall operations

    • Conduct a comprehensive market analysis of customer demographics
    • Develop targeted marketing campaigns for different audience segments
    • Enhance digital presence through social media and online engagement
    • Schedule regular events and activities to attract foot traffic
    • Improve mall aesthetics to create an inviting environment
    • Assess and upgrade mall facilities and services
    • Introduce a loyalty program to retain customers
    • Collaborate with local businesses for joint promotions
    • Implement energy-saving and sustainable practices
    • Review and streamline mall security and safety protocols

Strategies and tactics for improving accuracy in using resources and adherence to schedule

  • ⛳️ Strategy 1: Implement resource tracking tools

    • Identify key resources that need tracking
    • Research and select a resource tracking software
    • Train team members on how to use the software
    • Integrate the software with existing systems
    • Set up regular reports to monitor resource usage
    • Assign a team member to manage the resource tracking
    • Review resource usage reports weekly
    • Adjust resource allocations based on usage data
    • Regularly update the software with new resources and changes
    • Provide ongoing training and support for team members
  • ⛳️ Strategy 2: Enhance schedule management practices

    • Conduct a time audit to identify where time is being spent
    • Utilise a digital scheduling tool to manage appointments and deadlines
    • Set clear deadlines and milestones for all projects
    • Communicate schedules and deadlines to all team members
    • Hold regular meetings to review schedules and progress
    • Implement time-tracking software to monitor task completion
    • Provide training on time management skills
    • Encourage the use of task prioritisation techniques
    • Celebrate and recognise adherence to schedules
    • Continuously review and adjust schedules based on feedback and results
  • ⛳️ Strategy 3: Establish clear policies and procedures

    • Develop a comprehensive resource management policy
    • Document standard operating procedures for resource usage
    • Ensure all team members are aware of policies and procedures
    • Provide training sessions on new policies and procedures
    • Monitor compliance with policies and procedures
    • Adjust policies based on feedback and performance data
    • Create a schedule management policy document
    • Detail the consequences of non-compliance
    • Regularly review and update policies to reflect changes
    • Create a feedback loop for continuous improvement

Strategies and tactics for transforming operational efficiency and customer experience

  • ⛳️ Strategy 1: Establish a new operating model

    • Conduct a comprehensive assessment of the current operating model to identify strengths and weaknesses
    • Define the new operating model with a focus on customer centricity and operational efficiency
    • Engage stakeholders across the organisation to gain buy-in and insights
    • Develop a change management plan to support the transition to the new model
    • Design a training programme for staff to ensure smooth adaptation
    • Implement a communications plan to keep all employees informed of changes
    • Pilot the new operating model in a single department to gather data and feedback
    • Analyse pilot results and make necessary adjustments
    • Roll out the new operating model across the organisation gradually
    • Establish metrics to continuously monitor and improve the model
  • ⛳️ Strategy 2: Invest in contact centre and operations technology

    • Conduct a technology audit to identify current capabilities and gaps
    • Define technology requirements aligned with the new operating model
    • Research and select technology solutions that enhance customer interactions
    • Develop a phased implementation plan for new technologies
    • Ensure integration of new technologies with existing systems
    • Train employees on using new technologies to improve efficiency
    • Implement AI and automation tools to streamline operations
    • Set clear metrics for technology-driven improvement and cost savings
    • Establish a feedback loop for continuous technology enhancement
    • Regularly review and update technology investments to stay current
  • ⛳️ Strategy 3: Enhance people experience for quick wins

    • Conduct employee surveys to assess current workplace satisfaction and areas for improvement
    • Launch initiatives to boost employee engagement through recognition and development programs
    • Implement flexible working arrangements to promote work-life balance
    • Improve internal communication channels to enhance information flow
    • Create a staff suggestion scheme to encourage innovative ideas
    • Offer training programs to upskill employees and improve service delivery
    • Review and adjust compensation packages to remain competitive
    • Enhance workplace facilities and resources to improve staff satisfaction
    • Celebrate and communicate quick wins organisation-wide to build momentum
    • Utilise employee feedback to iterate on these initiatives continuously

Strategies and tactics for establishing a CNG Mother Station and PNG Distribution Network

  • ⛳️ Strategy 1: Conduct feasibility studies

    • Gather existing data on natural gas demand in the free trade zone
    • Hire a consulting firm to conduct a detailed feasibility study
    • Assess the current infrastructure and its suitability for development
    • Estimate the cost of establishing the CNG station and distribution network
    • Identify potential competitors and assess market positioning
    • Develop a risk assessment plan to identify possible challenges
    • Evaluate potential environmental impacts and necessary mitigations
    • Consult with local authorities to ensure alignment with regional plans
    • Use feasibility study results to refine your project plan
    • Present findings to stakeholders to gain alignment and support
  • ⛳️ Strategy 2: Plan infrastructure development

    • Design the layout of the CNG Mother Station with engineering consultants
    • Establish partnerships with construction firms for project execution
    • Secure necessary permits and regulatory approvals from relevant authorities
    • Prepare a detailed project timeline with key milestones
    • Identify critical supply chain components for uninterrupted execution
    • Ensure that safety standards and protocols are part of the design
    • Determine the location for the pipelines within the trade zone
    • Engage with local businesses to ensure their needs are addressed
    • Develop an operations and maintenance plan for long-term sustainability
    • Create a contingency plan to manage potential delays or issues
  • ⛳️ Strategy 3: Market and operationalise the service

    • Develop a marketing plan to promote the new CNG and PNG services
    • Engage with potential industrial clients to raise awareness of benefits
    • Collaborate with local trade associations for advocacy
    • Set competitive pricing models for clients within the free trade zone
    • Ensure thorough training for operational staff on new systems
    • Implement a customer service strategy to handle inquiries and feedback
    • Launch an official opening event for the CNG Mother Station
    • Monitor initial operations to ensure systems run smoothly and efficiently
    • Collect and review customer feedback to make necessary adjustments
    • Implement an ongoing monitoring system for performance and improvements

Strategies and tactics for establishing a functional commodity tracking committee

  • ⛳️ Strategy 1: Set up the committee

    • Identify and recruit key stakeholders from relevant departments for the committee
    • Define the roles and responsibilities of each committee member
    • Schedule regular meetings to discuss progress and challenges
    • Establish a communication plan for committee members
    • Develop a terms of reference document for the committee
    • Set up a shared digital workspace for document and information sharing
    • Determine a process for monitoring and evaluating committee's effectiveness
    • Agree on decision-making processes within the committee
    • Identify training needs for committee members
    • Create a calendar of reporting deadlines for the committee
  • ⛳️ Strategy 2: Enhance commodity tracking processes

    • Conduct an audit of current commodity tracking processes
    • Identify gaps and areas for improvement in existing systems
    • Select and implement a robust commodity tracking software
    • Train committee members on using the software efficiently
    • Establish key performance indicators for tracking commodity status
    • Ensure real-time updating of commodity data to the system
    • Define protocols for data verification and validation
    • Implement a system for regular inventory checks
    • Create an alerts system for low-stock or critical needs
    • Develop a feedback mechanism to identify process improvements
  • ⛳️ Strategy 3: Develop reporting and intervention procedures

    • Create a standardised reporting format for the committee
    • Set protocols for identifying and prioritising commodity needs
    • Define criteria for RHD intervention necessity
    • Develop a rapid response plan for urgent needs
    • Coordinate with FHS officers to agree on intervention roles
    • Establish timelines for reporting and response actions
    • Ensure all reports are logged and tracked for accountability
    • Organise training for team members on reporting protocols
    • Implement a system for evaluating the effectiveness of interventions
    • Organise post-intervention reviews and apply lessons learned

How to track your Operations Management strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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