Get Tability: OKRs that don't suck | Learn more →

2 strategies and tactics for Mall Management

What is Mall Management strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Crafting the perfect Mall Management strategy can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

How to write your own Mall Management strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Mall Management strategy examples

We've added many examples of Mall Management tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for preparing a comprehensive mall review strategy

  • ⛳️ Strategy 1: Establish a robust mall management structure

    • Appoint a mall general manager to oversee overall operations
    • Set up specialized departments for operations, leasing, marketing, and finance
    • Designate managers for each department to ensure focused leadership
    • Implement weekly cross-departmental meetings for alignment on objectives
    • Create clear reporting structures with department heads reporting to the general manager
    • Conduct quarterly reviews of the management structure to identify areas for improvement
    • Develop a succession plan to maintain leadership continuity
    • Integrate communication and project management tools for improved collaboration
    • Organize bi-annual team-building activities to strengthen team dynamics
    • Set up performance evaluation criteria for department heads

  • ⛳️ Strategy 2: Maximize tenant occupancy through strategic lease management

    • Establish a dedicated leasing department for managing tenant relations
    • Develop a tenant mix strategy to balance retail, F&B, and service stores
    • Introduce a lease expiry management system for timely renewals and negotiations
    • Set up KPIs for monitoring occupancy rate, lease terms, and tenant satisfaction
    • Conduct market research to identify potential new tenants and sectors to enhance the mall's offering
    • Review and adjust lease terms to reflect current market conditions
    • Implement a feedback system for tenants to express needs and concerns
    • Organize regular tenant meetings to discuss and negotiate leasing issues
    • Provide incentives for anchor tenants to ensure long-term occupancy
    • Develop a contingency plan for managing high vacancy rates

  • ⛳️ Strategy 3: Enhance financial transparency and operational efficiency

    • Set up a finance and accounting department for revenue and cost management
    • Implement monthly financial reporting to track profitability and operational costs
    • Introduce a centralized billing system for tenant payments
    • Automate vendor and supplier payments to optimize cash flow
    • Conduct regular financial audits to ensure accuracy and compliance
    • Establish an expense management policy for cost control
    • Analyze financial data to identify trends and areas for cost reduction
    • Train staff in financial literacy to enhance fiscal responsibility
    • Create an annual budget plan aligning with mall objectives
    • Integrate accounting software for streamlined financial operations
mall-managementtenant-occupancygeneral-managerleasing-managerfinance-departmentleasing-department
Implement these strategies

Strategies and tactics for revitalising a struggling mall

  • ⛳️ Strategy 1: Strengthen the management team

    • Conduct a skills assessment for current management team members
    • Provide leadership and management training workshops
    • Implement clear performance metrics and regular reviews
    • Establish cross-functional teams for better communication
    • Introduce team-building activities to improve morale
    • Hire experienced consultants to guide management
    • Regularly gather feedback from staff at all levels
    • Ensure management team is aligned with corporate goals
    • Encourage innovative problem-solving sessions
    • Offer incentives for achieving key performance targets

  • ⛳️ Strategy 2: Optimise the leasing team's performance

    • Analyse current tenant mix and identify gaps
    • Conduct market research to target potential tenants
    • Revamp leasing agreements to be more customer-friendly
    • Organise regular meetings with existing tenants for feedback
    • Introduce a tenant referral program to attract new businesses
    • Utilise data analytics to enhance leasing strategies
    • Develop a marketing package for prospective tenants
    • Ensure competitive but fair leasing rates
    • Create a tenant advisory board for cooperative input
    • Implement a tenant satisfaction survey for continuous improvement

  • ⛳️ Strategy 3: Revamp marketing and mall operations

    • Conduct a comprehensive market analysis of customer demographics
    • Develop targeted marketing campaigns for different audience segments
    • Enhance digital presence through social media and online engagement
    • Schedule regular events and activities to attract foot traffic
    • Improve mall aesthetics to create an inviting environment
    • Assess and upgrade mall facilities and services
    • Introduce a loyalty program to retain customers
    • Collaborate with local businesses for joint promotions
    • Implement energy-saving and sustainable practices
    • Review and streamline mall security and safety protocols
management-improvementleasing-optimisationconsultantmarket-analystmanagement-teamleasing-team
Implement these strategies

How to track your Mall Management strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents
Copyright © 2024 Tability