The strategy for preparing the system for e-commerce platform development focuses on several key areas. Firstly, choosing the right technology stack is crucial. For mobile applications, Flutter and Dart are recommended due to their cross-platform capabilities. ReactJS is suggested for web portals for its component-based architecture and SEO advantages, while MySQL/MariaDB is preferred for the database because of its scalability and support from the open-source community. Google Cloud services are proposed for infrastructure needs, leveraging its reliability.
Security is another focal point, emphasizing the implementation of SSL/TLS, OAuth 2.0, and regular security patches to ensure data protection and compliance. Role-based access control and two-factor authentication add layers of security, while ongoing audits maintain the system's integrity.
Lastly, optimizing business operations involves streamlining processes like vendor onboarding and customer order tracking. Setting clear procedures for driver communications, payment cycles, and managing customer accounts ensures efficient operations. Developing a notification system and handling unresolved deliveries improve customer service, while key performance indicators help evaluate drivers' efficiency.
The strategies
⛳️ Strategy 1: Prioritise Framework and Technology Choices
- Choose Flutter + Dart for mobile applications and provide justification based on cross-platform capabilities and performance
- Select ReactJS for web and vendor portals due to its component-based architecture and SEO benefits
- Opt for MySQL/MariaDB for the database for scalability and open-source community support
- Decide on WebSockets for real-time data transfer to ensure quick updates and notifications
- Utilise Google Cloud services for server and infrastructure needs to leverage its scalability and reliability
⛳️ Strategy 2: Implement Robust Security Measures
- Integrate SSL/TLS for data encryption across all platforms
- Adopt OAuth 2.0 for secure user authentication and authorisation
- Apply regular security patches to prevent vulnerabilities
- Use role-based access control to manage permissions
- Implement two-factor authentication for sensitive actions
- Regularly conduct security audits and penetration testing
- Employ data encryption for stored customer information
- Monitor and log security events for anomaly detection
- Ensure regulatory compliance with payment gateways
- Educate staff and vendors on security best practices
⛳️ Strategy 3: Optimise Operational and Business Processes
- Develop a vendor onboarding process including B2B employee engagement
- Create a customer flow for location-based ordering and tracking
- Design a driver communication and order management system
- Establish a process for driver cash collection and transfer
- Define vendor payment cycles and accounting procedures
- Implement mechanisms for managing customer account balances
- Design a customer notification system for order updates
- Devise a system for handling unsolved deliveries including return processes
- Plan a feature set for additional service categories like product repairs
- Set key performance indicators for drivers based on deliveries
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
