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10 strategies and tactics for Employee Relations

What is Employee Relations strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Employee Relations strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Employee Relations strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Employee Relations strategy examples

We've added many examples of Employee Relations tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for managing industrial relations and CCMA risk

  • ⛳️ Strategy 1: Develop a comprehensive industrial relations policy

    • Review and assess current industrial relations policies
    • Consult with legal experts specialised in labour law
    • Incorporate feedback from management and employee representatives
    • Ensure alignment with national labour laws and regulations
    • Include clear grievance handling procedures
    • Outline steps for conflict resolution and negotiation
    • Update policy to reflect any recent legal changes
    • Communicate policy changes company-wide
    • Provide training sessions on the policy for HR and management
    • Monitor and review the policy effectiveness annually

  • ⛳️ Strategy 2: Implement proactive communication channels

    • Establish dedicated communication platforms for employee feedback
    • Create regular forums for discussion between management and employees
    • Provide training on effective communication skills
    • Develop a protocol for timely response to workplace issues
    • Encourage open dialogues on workplace improvements
    • Schedule monthly check-ins with employee representatives
    • Ensure all communications are clear and transparent
    • Utilise surveys to gauge employee sentiment regularly
    • Inform employees of actions taken based on feedback
    • Regularly update communication tools to ensure accessibility

  • ⛳️ Strategy 3: Strengthen employee relations through engagement programmes

    • Organise quarterly team-building activities
    • Recognise and reward employee achievements consistently
    • Create mentorship programs to support career development
    • Facilitate workshops focusing on conflict resolution skills
    • Engage in community service initiatives as a team
    • Provide opportunities for employees to lead projects
    • Ensure equitable opportunities for growth and promotion
    • Conduct annual satisfaction surveys to identify improvement areas
    • Develop wellness programmes to support work-life balance
    • Collaborate with employees to tailor engagement strategies
industrial-relationscommunicationhr-managerlegal-advisoremployee-relationscommunications-team
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Strategies and tactics for achieving sustainable financial growth

  • ⛳️ Strategy 1: Increase revenues

    • Analyze current revenue streams and identify the most profitable ones
    • Introduce new products or services to tap into new customer segments
    • Expand into new geographic markets to reach a wider audience
    • Enhance online presence through digital marketing to increase reach
    • Collaborate with partners to cross-sell complementary products or services
    • Implement loyalty programmes to encourage repeat business from existing customers
    • Adjust pricing strategies based on market research and competitor analysis
    • Invest in research and development to create innovative offerings
    • Attend industry events to gain visibility and attract potential customers
    • Utilise customer feedback to refine offerings and increase customer satisfaction

  • ⛳️ Strategy 2: Optimise costs

    • Conduct a cost-benefit analysis to identify areas of excessive spending
    • Negotiate better terms with suppliers to reduce procurement costs
    • Automate repetitive tasks to reduce labour costs and increase efficiency
    • Implement energy-saving measures to reduce utility expenses
    • Review and optimise inventory management to minimise storage costs
    • Streamline operations by eliminating redundant processes
    • Invest in technology to improve productivity and reduce manual errors
    • Outsource non-core activities to reduce overhead costs
    • Regularly review financial statements to monitor progress and identify cost-saving opportunities
    • Train employees on cost-effective practices to foster a culture of frugality

  • ⛳️ Strategy 3: Expand market presence

    • Conduct market research to identify potential markets and consumer segments
    • Develop customised marketing strategies tailored to different regions or demographics
    • Leverage social media platforms to increase brand visibility and engagement
    • Establish partnerships with local businesses to facilitate market entry
    • Attend trade shows and exhibitions to showcase products and network with potential clients
    • Create high-quality content to improve search engine rankings and online presence
    • Invest in public relations to enhance brand image and reputation
    • Develop a strong brand identity to differentiate from competitors
    • Use data analytics to track market trends and adjust strategies accordingly
    • Ensure consistent product quality and service delivery to build a positive reputation
financial-growthmarket-expansionmarketing-managerfinancial-analystsales-teamresearch-and-development-team
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Strategies and tactics for developing a Comprehensive Strategic Framework

  • ⛳️ Strategy 1: Enhance Leadership Training and Compliance Monitoring

    • Schedule and track live training sessions to achieve 100% compliance by 12.1.2025
    • Collaborate with The Center to monitor self-paced training via the Centralized Dashboard
    • Develop a system for regular reminders on training deadlines
    • Design an evaluation method to assess training effectiveness
    • Provide incentives for timely training completion
    • Identify and address barriers to completing training requirements
    • Establish reporting protocols for training compliance to leadership
    • Regularly update training materials to maintain relevance
    • Create an accountability framework for non-compliance
    • Host quarterly review sessions to ensure training goals are met

  • ⛳️ Strategy 2: Implement a Comprehensive Lunch N Learn Series

    • Develop a curriculum for supervisor-level sessions to be rolled out in 2026
    • Outline topics and content for employee-level training in 2026
    • Identify and recruit experienced facilitators for sessions
    • Set a schedule for regular Lunch N Learn meetings
    • Create promotional materials to encourage participation
    • Gather feedback from participants to refine future sessions
    • Coordinate with HR to align with broader training objectives
    • Track attendance and engagement using digital tools
    • Evaluate participant learning through post-session assessments
    • Continuously adjust the content based on feedback and outcomes

  • ⛳️ Strategy 3: Optimise Credentialing and Billing Processes

    • Ensure all clinicians are credentialed by 1.1.2026
    • Credential all clinical supervisors by 1.1.2026
    • Identify common causes of failed claims and develop mitigation strategies
    • Implement a monitoring system to track claim submission timings
    • Provide training to clinicians on effective billing practices
    • Regularly review and optimise credentialing processes
    • Collaborate with finance to identify underproductive clinicians
    • Develop improvement plans for clinicians providing face-to-face services
    • Create a feedback loop to continuously improve billing practices
    • Conduct quarterly reviews on progress toward credentialing and billing goals
leadership-developmentoperational-efficiencyfacilitatorsclinicianshrfinance
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Strategies and tactics for transitioning to a Data-Driven Culture in DRC OpCo

  • ⛳️ Strategy 1: Expand Data Literacy and Training Programmes

    • Conduct a comprehensive needs assessment to identify specific data literacy gaps across departments
    • Develop tailored training modules focusing on Power BI, data analysis, and other relevant tools
    • Set up a training schedule with mandatory participation across all levels
    • Assign training champions in each department to facilitate ongoing education
    • Use a blended learning approach, incorporating online resources and in-person workshops
    • Track and measure training uptake and competency improvement using assessments
    • Reward employees for successful completion of training sessions with recognition or incentives
    • Include data literacy as a key component in performance evaluations
    • Review and update training content regularly to ensure relevance and effectiveness
    • Create an internal data literacy certification programme to formalise skill acquisition

  • ⛳️ Strategy 2: Enhance Data Governance and Quality Management

    • Establish a clear data governance policy with defined roles and responsibilities
    • Create a Reporting Council to oversee the implementation of data standards
    • Standardise data formats and classification across all functions
    • Conduct regular audits to ensure compliance with data standards
    • Develop a data quality dashboard to track and report on data hygiene
    • Implement data quality training sessions for employees responsible for data input
    • Set up a feedback loop for employees to report data quality issues
    • Integrate governance processes into daily operations to ensure consistent practice
    • Encourage cross-departmental collaboration to harmonise data handling practices
    • Introduce a data ownership model to instill accountability for data quality

  • ⛳️ Strategy 3: Model Data-Driven Leadership and Cultural Change

    • Train leadership in data-driven decision-making and role modelling behaviours
    • Conduct workshops showing the benefits of data-driven culture transformation
    • Set up regular forums where leaders discuss data-driven successes and challenges
    • Incorporate data-driven goals into leadership performance metrics
    • Launch internal campaigns to communicate the strategic importance of data use
    • Highlight data-driven initiatives through internal communications and newsletters
    • Establish mentorship programmes pairing experienced leaders with emerging data champions
    • Recognise and reward leaders who effectively champion data-driven culture
    • Embed data-driven principles into organisational values and mission statements
    • Facilitate storytelling events where leaders share real-world impacts of data-driven actions
data-driven-culturedata-literacytraining-championdata-governance-officerdata-governance-teamleadership-team
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Strategies and tactics for analysing Infosys Resource & Capability Matrix

  • ⛳️ Strategy 1: Leverage key strengths to diversify market dependency

    • Enhance marketing efforts in non-US regions leveraging global talent pool
    • Develop strategic partnerships to penetrate new markets using existing client relationships
    • Expand digital capabilities to cater to localised needs in emerging markets
    • Utilise brand reputation to enter European and APAC markets
    • Conduct innovation workshops to tailor services for diverse markets
    • Promote thought leadership through global webinars and conferences
    • Utilise innovation capabilities to create market-specific solutions
    • Drive collaborative projects with local governments and agencies
    • Establish regional offices to boost market presence
    • Invest in local talent acquisition to enhance cultural alignment

  • ⛳️ Strategy 2: Reduce dependency on high attrition talent

    • Enhance employee engagement programmes to reduce attrition rates
    • Provide competitive compensation and benefits packages
    • Implement regular performance and satisfaction surveys
    • Foster a culture of innovation and growth to retain talent
    • Enhance leadership training at Infosys Leadership Institute
    • Offer career advancement opportunities and reskilling initiatives
    • Introduce flexible work arrangements to improve work-life balance
    • Establish mentorship and buddy systems for new hires
    • Recognise and reward high-performing employees
    • Implement a feedback loop to address employee concerns proactively

  • ⛳️ Strategy 3: Optimise R&D and consulting capabilities

    • Increase investment in R&D to elevate innovation potential
    • Develop a knowledge sharing hub for best practices in consulting
    • Train consulting teams to improve client interaction and problem resolution
    • Integrate AI tools to enhance consulting service delivery
    • Host innovation sprints to generate new consulting solutions
    • Collaborate with leading research institutions for knowledge advancements
    • Leverage global consulting teams to address regional needs
    • Create centres of excellence focussing on consulting and R&D
    • Conduct industry benchmarking to align consulting services with global standards
    • Offer consultancy certification programmes to upskill employees
diversificationtalent-retentionmarketing-strategisthr-managerr&d-teamconsulting-team
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Strategies and tactics for cultivating a High-Performing Team Environment

  • ⛳️ Strategy 1: Enhance Communication

    • Schedule regular team meetings with open discussion forums
    • Conduct regular feedback sessions, including both positive and constructive feedback
    • Utilise collaborative communication tools to share updates and ideas
    • Encourage active listening and respectful dialogue among team members
    • Promote an environment of psychological safety and vulnerability
    • Implement a suggestion box for anonymous feedback
    • Provide communication skills workshops
    • Rotate meeting facilitators to involve everyone
    • Summarise meeting outcomes and distribute to the team
    • Conduct quarterly communication audits to identify areas for improvement

  • ⛳️ Strategy 2: Foster Trust and Inclusion

    • Organise on or offsite team-building exercises focusing on collaboration
    • Utilise programmes like Franklin Covey's Speed of Trust
    • Recognise individual and team contributions publicly
    • Celebrate wins and major milestones within the team
    • Encourage diverse perspectives and respect for different viewpoints
    • Run training sessions on addressing unconscious bias
    • Establish a buddy system for new team members
    • Create a diversity and inclusion committee
    • Set up monthly cultural awareness sessions
    • Collect feedback on inclusion efforts and adjust accordingly

  • ⛳️ Strategy 3: Promote Professional Development and Community Engagement

    • Offer opportunities for skill development and relevant training
    • Encourage mentorship and knowledge sharing within the team
    • Attend career days and community events to build professional relationships
    • Participate in fundraising, food or clothes drives, and donations
    • Collaborate with local law enforcement for professional development
    • Provide access to an online learning portal
    • Host monthly expert talks on career development
    • Form study groups for professional certifications
    • Sponsor participation in professional conferences
    • Develop a public service initiative linked to team goals
communicationinclusionteam-leaderdiversity-coordinatorcommunication-teaminclusion-committee
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for improving Indirect Purchasing Operations

  • ⛳️ Strategy 1: Enhance supplier relationships

    • Develop a supplier relationship management program
    • Create a schedule for regular supplier performance reviews
    • Negotiate fixed-term contracts with key suppliers to minimise price fluctuations
    • Introduce a preferred supplier list to streamline purchasing decisions
    • Develop long-term partnerships with strategic suppliers
    • Implement a supplier feedback mechanism to improve collaboration
    • Conduct joint business planning sessions with suppliers
    • Establish KPIs for supplier performance evaluation
    • Engage suppliers in cost-saving initiatives and innovation projects
    • Organise annual supplier summits for relationship building and performance review

  • ⛳️ Strategy 2: Optimise transportation logistics

    • Analyse current transportation routes and consolidate shipments where feasible
    • Negotiate more favourable freight rates with logistics providers
    • Explore partnerships with third-party logistics providers for cost efficiency
    • Implement a transportation management system for better route planning
    • Schedule regular reviews of transportation cost versus delivery efficiency
    • Introduce a dynamic scheduling algorithm to manage transportation more effectively
    • Consider bulk ordering or consignment stocking for frequently needed items
    • Set up periodic liaison meetings with logistics providers for performance assessment
    • Invest in staff training to improve transportation management proficiency
    • Explore collaborations with nearby companies to share transportation resources

  • ⛳️ Strategy 3: Leverage technology for procurement efficiency

    • Enhance the electronic procurement system with AI-driven analytics for better forecasting
    • Automate repetitive procurement tasks to free up employee time
    • Use data analytics to predict usage patterns and inform purchase planning
    • Implement a robust communication platform for faster approval processes
    • Regularly update the system with real-time data from suppliers
    • Conduct training workshops for employees on new system features and technologies
    • Establish a feedback loop to continuously improve the system's functionalities
    • Introduce digital dashboards for real-time monitoring of procurement KPIs
    • Integrate e-procurement systems with financial and inventory management software
    • Conduct regular audits to ensure data accuracy and process compliance
supplier-managementlogistics-optimizationprocurement-managersupplier-relations-specialistprocurement-teamlogistics-team
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Strategies and tactics for enhancing Rowing WA Operations

  • ⛳️ Strategy 1: Enhance club and coach development

    • Develop effective relationships with affiliated clubs and provide resources to enhance their capabilities
    • Organise an annual series of workshops to improve club governance and management
    • Create cross-club initiatives for sport growth and development
    • Manage the Rowing WA Coaching Development Strategy to ensure sufficient accredited coaches
    • Provide opportunities for coaches to develop their skills and practical application
    • Implement the Rowing Australia Coach Accreditation Scheme in WA
    • Plan and deliver the WA Coaches Conference
    • Facilitate pathway programs for athletes from schools into clubs
    • Develop strategies to include non-traditional rowing schools
    • Design a comprehensive coxswain development approach

  • ⛳️ Strategy 2: Optimise regatta and event management

    • Plan and oversee all aspects of regatta delivery
    • Play a key role in national regattas hosted in WA
    • Coordinate non-regatta events like award ceremonies and development workshops
    • Develop a strategy to ensure the vibrant programming of events
    • Establish effective event management protocols and checklists
    • Facilitate training for volunteers and officials for events
    • Implement feedback systems for continuous improvement after events
    • Collaborate with vendors and sponsors for event success
    • Leverage technology for efficient event administration
    • Implement sustainable practices in event management

  • ⛳️ Strategy 3: Strengthen administration and strategic governance

    • Ensure compliance with government regulations and best practice sport governance principles
    • Support the CEO in strategic meetings and stakeholder interactions
    • Lead the use and optimisation of the Revolutionise Sport Membership Management System
    • Manage compliance with Working with Children legislation
    • Assist in securing grants and funding for rowing development
    • Represent Rowing WA at relevant conferences and committees
    • Develop strategic plans for athlete pathway development
    • Strengthen collaboration with Rowing WA partners and sponsors
    • Provide administrative support to staff and portfolios as needed
    • Continuously review and refine strategic objectives and outcomes
rowingdevelopmentcoachevent-managerclub-development-teamevent-management-team
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Strategies and tactics for becoming the Most Trusted and Customer-Centric Financial Institution

  • ⛳️ Strategy 1: Develop tailored banking solutions

    • Conduct comprehensive market research to understand customer segments and their needs
    • Analyse customer data to identify preferences and personalise offerings
    • Create flexible banking products that adapt to varying customer needs
    • Enhance services with tailored customer support options
    • Provide regular training for staff on personalisation techniques
    • Develop feedback mechanisms to refine and enhance tailored solutions
    • Set up cross-functional teams to drive innovation in product development
    • Explore partnerships with fintech firms to enhance offerings
    • Implement a customer relationship management system for better customer insights
    • Monitor and evaluate the impact of personalised solutions on customer satisfaction

  • ⛳️ Strategy 2: Enhance communication and transparency

    • Use clear and simple language in all customer communications
    • Improve online platforms to offer easily accessible information on products and services
    • Train customer service representatives to provide accurate and clear information
    • Implement proactive communication strategies to keep customers informed about changes
    • Develop a FAQ section on the website to address common customer queries
    • Create informative and engaging content about banking services and products
    • Regularly update customers on security measures and privacy policies
    • Host regular webinars and workshops to educate customers on financial management
    • Incorporate customer feedback into communication strategies
    • Evaluate the effectiveness of communication strategies through customer surveys

  • ⛳️ Strategy 3: Leverage innovative technology

    • Invest in the latest technology to enhance digital banking platforms
    • Ensure mobile and online platforms offer a seamless user experience
    • Implement AI and data analytics to personalise customer interactions
    • Automate routine transactions to improve service efficiency
    • Offer virtual financial advice through secure digital channels
    • Regularly update digital platforms to incorporate customer feedback
    • Provide robust security features to protect customer data and build trust
    • Integrate chatbots for 24/7 customer assistance
    • Organise regular digital literacy sessions for customers
    • Continuously monitor and upgrade technology to stay ahead of market trends
personalizationtechnologycustomer-service-representativedata-analystinnovation-teamcommunication-team
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How to track your Employee Relations strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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