The strategy, "Developing a Comprehensive Strategic Framework," aims to cultivate leadership excellence, boost accountability, enhance operational efficiency, and ensure sustainable practices within an organization. For leadership training, it emphasizes a structured schedule and compliance tracking to reach full compliance by December 2025. This includes leveraging tools for self-paced learning and designing evaluation methods to track effectiveness.
Furthermore, the strategy introduces a Lunch N Learn series targeting supervisors and employees, aiming to launch in 2026. With curated content and expert facilitators, this initiative encourages participation, aligns with HR objectives, and adapts based on feedback, thereby fostering continuous learning.
Lastly, in optimizing credentialing and billing processes, the strategy ensures that all clinicians and supervisors are credentialed by January 2026. By identifying claim failures and training in effective billing practices, it seeks to refine credentialing, thereby improving premium services and revenue.
The strategies
⛳️ Strategy 1: Enhance Leadership Training and Compliance Monitoring
- Schedule and track live training sessions to achieve 100% compliance by 12.1.2025
- Collaborate with The Center to monitor self-paced training via the Centralized Dashboard
- Develop a system for regular reminders on training deadlines
- Design an evaluation method to assess training effectiveness
- Provide incentives for timely training completion
- Identify and address barriers to completing training requirements
- Establish reporting protocols for training compliance to leadership
- Regularly update training materials to maintain relevance
- Create an accountability framework for non-compliance
- Host quarterly review sessions to ensure training goals are met
⛳️ Strategy 2: Implement a Comprehensive Lunch N Learn Series
- Develop a curriculum for supervisor-level sessions to be rolled out in 2026
- Outline topics and content for employee-level training in 2026
- Identify and recruit experienced facilitators for sessions
- Set a schedule for regular Lunch N Learn meetings
- Create promotional materials to encourage participation
- Gather feedback from participants to refine future sessions
- Coordinate with HR to align with broader training objectives
- Track attendance and engagement using digital tools
- Evaluate participant learning through post-session assessments
- Continuously adjust the content based on feedback and outcomes
⛳️ Strategy 3: Optimise Credentialing and Billing Processes
- Ensure all clinicians are credentialed by 1.1.2026
- Credential all clinical supervisors by 1.1.2026
- Identify common causes of failed claims and develop mitigation strategies
- Implement a monitoring system to track claim submission timings
- Provide training to clinicians on effective billing practices
- Regularly review and optimise credentialing processes
- Collaborate with finance to identify underproductive clinicians
- Develop improvement plans for clinicians providing face-to-face services
- Create a feedback loop to continuously improve billing practices
- Conduct quarterly reviews on progress toward credentialing and billing goals
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
