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9 OKR examples for Technicians

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What are Technicians OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technicians. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Technicians OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Technicians OKRs examples

You will find in the next section many different Technicians Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

OKRs to implement a performance-based pay system for field technicians

  • ObjectiveImplement a performance-based pay system for field technicians
  • KRDefine performance metrics criteria for field technicians by end of month one
  • TaskEstablish key performance indicators for technicians
  • TaskReview current responsibilities of field technicians
  • TaskCreate a scoring system for performance evaluation
  • KRAchieve a 10% increase in overall technician performance with the new pay system
  • TaskMonitor and track technician performance regularly
  • TaskProvide incentives for reaching performance benchmarks
  • TaskInitiate training to familiarize technicians with the new pay system
  • KRDevelop and test a new compensation structure reflecting performance metrics within two months
  • TaskImplement a testing program to evaluate the new structure
  • TaskIdentify key performance metrics for the new compensation structure
  • TaskDesign the new compensation model based on identified metrics

OKRs to improve ATM uptime by ensuring sustainable power supplies

  • ObjectiveImprove ATM uptime by ensuring sustainable power supplies
  • KRImplement backup power systems in 70% of ATMs to reduce downtime by 40%
  • TaskSource suitable backup power systems
  • TaskAssess current power system of all ATMs
  • TaskInstall backup power system in 70% of ATMs
  • KRAchieve 95% ATM operational efficiency by integrating solar power solutions
  • TaskImplement and monitor solar power solutions into ATMs
  • TaskAllocate funds for solar power integration in ATMs
  • TaskResearch credible solar power solution providers for ATMs
  • KRTrain 100% of operations team on power sustainability measures and management
  • TaskDevelop training program on power sustainability measures
  • TaskSchedule training sessions for operations team
  • TaskMonitor and evaluate team's application of training

OKRs to achieve consistent 90% uptime for ATM machines

  • ObjectiveAchieve consistent 90% uptime for ATM machines
  • KRImprove rapid response team's repair speed by 30%
  • TaskEstablish a jobs rotation to reduce employee fatigue
  • TaskImplement advanced training on efficient repair strategies
  • TaskIntroduce latest technology and tools for quicker repairs
  • KRReduce ATM downtime incidents by 50%
  • TaskImplement regular maintenance routines for all ATM machines
  • TaskDevelop an efficient malfunction prediction system
  • TaskImprove ATM hardware and software reliability
  • KRImplement preventive maintenance every two weeks on all ATMs
  • TaskMonitor and record each maintenance session for feedback
  • TaskSchedule bi-weekly preventive maintenance for all ATMs
  • TaskTrain technicians to perform regular ATM upkeep

OKRs to implement a laboratory procedure mentorship program

  • ObjectiveImplement a laboratory procedure mentorship program
  • KRSuccessfully onboard and guide 20 mentees through the mentoring program to improve their skill levels
  • TaskDevelop a comprehensive onboarding plan for new mentees
  • TaskImplement skill assessment tests to measure improvements
  • TaskSchedule regular guidance sessions for individual mentees
  • KRAchieve a 90% satisfactory rating in post-mentoring feedback from participants
  • TaskRegularly evaluate and update mentoring methodology based on feedback
  • TaskDevelop comprehensive mentoring curriculum tailored to participants' needs
  • TaskFoster open communication and response to participants' concerns promptly
  • KRDevelop a comprehensive laboratory procedures training curriculum by involving 5 experienced laboratory technicians
  • TaskIdentify 5 experienced lab technicians for curriculum development
  • TaskDraft initial training procedures with technician input
  • TaskReview, adjust, and finalize comprehensive curriculum

OKRs to enhance maintenance request response efficiency

  • ObjectiveEnhance maintenance request response efficiency
  • KRIncrease first-time-fix rate on maintenance jobs to 85%
  • TaskTrain technicians on advanced troubleshooting techniques
  • TaskImprove inventory of critical repair supplies
  • TaskImplement accurate diagnostic tools for assessments
  • KRImplement a new automated tracking system for 100% of requests
  • TaskTrain staff on using the new tracking system
  • TaskPurchase and install the chosen tracking system
  • TaskEvaluate suitable automated tracking systems available in the market
  • KRReduce response time to maintenance requests by 30%
  • TaskImprove communication between maintenance personnel and requestors
  • TaskImplement a more efficient work order tracking system
  • TaskAccelerate training for maintenance staff on common issues

OKRs to enhance preventive maintenance of critical infrastructure and equipment

  • ObjectiveEnhance preventive maintenance of critical infrastructure and equipment
  • KRReduce equipment downtime by 30%
  • TaskOffer specialized training programs for operators
  • TaskImplement regular equipment maintenance schedules
  • TaskUpgrade equipment to reduce breakdowns
  • KRIncrease preventive maintenance completion rate to 95%
  • TaskImplement a detailed preventive maintenance schedule
  • TaskMonitor and adjust the process regularly
  • TaskTrain staff on its importance and adherence
  • KRImprove technician training completion rate to 100%
  • TaskReview current technician training curriculum for effectiveness
  • TaskImplement incentives upon training completion
  • TaskMonitor technician training progress regularly

OKRs to ensure 90% reduction in ATM power fluctuation

  • ObjectiveEnsure 90% reduction in ATM power fluctuation
  • KRConduct thorough maintenance checks on 100% of ATMs every two weeks
  • TaskPrepare detailed checklists for maintenance checks
  • TaskSchedule bi-weekly checks for all ATM machines
  • TaskTrain staff on conducting thorough ATM audits
  • KRInstall high-quality power stabilizers in 100% of the ATM machines
  • TaskCoordinate with technicians for installation in every ATM
  • TaskSupervise and verify completion of installations
  • TaskPurchase high-quality power stabilizers for ATM machines
  • KRTrain all ATM technicians on effective power fluctuation management by end of quarter
  • TaskIdentify all ATM technicians requiring power fluctuation training
  • TaskConduct the power fluctuation management training
  • TaskSchedule required training sessions before the deadline

OKRs to successfully integrate new technology into the electrical grid

  • ObjectiveSuccessfully integrate new technology into the electrical grid
  • KRTrain 80% of technicians on new technology and its grid integration processes
  • TaskIdentify technicians needing training on the new technology
  • TaskDevelop an effective grid integration training program
  • TaskSchedule and conduct training sessions for selected technicians
  • KRComplete successful pilot project testing under various operational circumstances
  • TaskImplement testing under multiple operational scenarios
  • TaskDevelop a comprehensive plan for the pilot project testing
  • TaskAnalyze, review and document the test results
  • KRSecure necessary regulatory approvals for technology integration within six weeks
  • TaskDetermine needed regulatory approvals for tech integration
  • TaskDevelop and submit approval application documents
  • TaskFollow up regularly with regulatory bodies

OKRs to reduce IT support response time by 20%

  • ObjectiveImprove IT support response time
  • KRIncrease number of available support agents
  • KRMonitor and optimize resolution time for all support tickets
  • KREnhance employee IT training to reduce basic inquiries
  • KRImplement a new ticketing system for faster response

Technicians OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated Technicians OKR dashboards

AI feedback for OKRs in Tability

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Technicians OKR templates

We have more templates to help you draft your team goals and OKRs.

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