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What are Technicians OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technicians. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Technicians OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Technicians OKRs examples
You will find in the next section many different Technicians Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to implement a performance-based pay system for field technicians
ObjectiveImplement a performance-based pay system for field technicians
KRDefine performance metrics criteria for field technicians by end of month one
Establish key performance indicators for technicians- Review current responsibilities of field technicians
- Create a scoring system for performance evaluation
- KRAchieve a 10% increase in overall technician performance with the new pay system
- Monitor and track technician performance regularly
- Provide incentives for reaching performance benchmarks
- Initiate training to familiarize technicians with the new pay system
- KRDevelop and test a new compensation structure reflecting performance metrics within two months
- Implement a testing program to evaluate the new structure
- Identify key performance metrics for the new compensation structure
- Design the new compensation model based on identified metrics
OKRs to improve ATM uptime by ensuring sustainable power supplies
- ObjectiveImprove ATM uptime by ensuring sustainable power supplies
- KRImplement backup power systems in 70% of ATMs to reduce downtime by 40%
- Source suitable backup power systems
- Assess current power system of all ATMs
- Install backup power system in 70% of ATMs
- KRAchieve 95% ATM operational efficiency by integrating solar power solutions
- Implement and monitor solar power solutions into ATMs
- Allocate funds for solar power integration in ATMs
- Research credible solar power solution providers for ATMs
- KRTrain 100% of operations team on power sustainability measures and management
- Develop training program on power sustainability measures
- Schedule training sessions for operations team
- Monitor and evaluate team's application of training
OKRs to achieve consistent 90% uptime for ATM machines
- ObjectiveAchieve consistent 90% uptime for ATM machines
- KRImprove rapid response team's repair speed by 30%
- Establish a jobs rotation to reduce employee fatigue
- Implement advanced training on efficient repair strategies
- Introduce latest technology and tools for quicker repairs
- KRReduce ATM downtime incidents by 50%
- Implement regular maintenance routines for all ATM machines
- Develop an efficient malfunction prediction system
- Improve ATM hardware and software reliability
- KRImplement preventive maintenance every two weeks on all ATMs
- Monitor and record each maintenance session for feedback
- Schedule bi-weekly preventive maintenance for all ATMs
- Train technicians to perform regular ATM upkeep
OKRs to implement a laboratory procedure mentorship program
- ObjectiveImplement a laboratory procedure mentorship program
- KRSuccessfully onboard and guide 20 mentees through the mentoring program to improve their skill levels
- Develop a comprehensive onboarding plan for new mentees
- Implement skill assessment tests to measure improvements
- Schedule regular guidance sessions for individual mentees
- KRAchieve a 90% satisfactory rating in post-mentoring feedback from participants
- Regularly evaluate and update mentoring methodology based on feedback
- Develop comprehensive mentoring curriculum tailored to participants' needs
- Foster open communication and response to participants' concerns promptly
- KRDevelop a comprehensive laboratory procedures training curriculum by involving 5 experienced laboratory technicians
- Identify 5 experienced lab technicians for curriculum development
- Draft initial training procedures with technician input
- Review, adjust, and finalize comprehensive curriculum
OKRs to enhance maintenance request response efficiency
- ObjectiveEnhance maintenance request response efficiency
- KRIncrease first-time-fix rate on maintenance jobs to 85%
- Train technicians on advanced troubleshooting techniques
- Improve inventory of critical repair supplies
- Implement accurate diagnostic tools for assessments
- KRImplement a new automated tracking system for 100% of requests
- Train staff on using the new tracking system
- Purchase and install the chosen tracking system
- Evaluate suitable automated tracking systems available in the market
- KRReduce response time to maintenance requests by 30%
- Improve communication between maintenance personnel and requestors
- Implement a more efficient work order tracking system
- Accelerate training for maintenance staff on common issues
OKRs to enhance preventive maintenance of critical infrastructure and equipment
- ObjectiveEnhance preventive maintenance of critical infrastructure and equipment
- KRReduce equipment downtime by 30%
- Offer specialized training programs for operators
- Implement regular equipment maintenance schedules
- Upgrade equipment to reduce breakdowns
- KRIncrease preventive maintenance completion rate to 95%
- Implement a detailed preventive maintenance schedule
- Monitor and adjust the process regularly
- Train staff on its importance and adherence
- KRImprove technician training completion rate to 100%
- Review current technician training curriculum for effectiveness
- Implement incentives upon training completion
- Monitor technician training progress regularly
OKRs to ensure 90% reduction in ATM power fluctuation
- ObjectiveEnsure 90% reduction in ATM power fluctuation
- KRConduct thorough maintenance checks on 100% of ATMs every two weeks
- Prepare detailed checklists for maintenance checks
- Schedule bi-weekly checks for all ATM machines
- Train staff on conducting thorough ATM audits
- KRInstall high-quality power stabilizers in 100% of the ATM machines
- Coordinate with technicians for installation in every ATM
- Supervise and verify completion of installations
- Purchase high-quality power stabilizers for ATM machines
- KRTrain all ATM technicians on effective power fluctuation management by end of quarter
- Identify all ATM technicians requiring power fluctuation training
- Conduct the power fluctuation management training
- Schedule required training sessions before the deadline
OKRs to successfully integrate new technology into the electrical grid
- ObjectiveSuccessfully integrate new technology into the electrical grid
- KRTrain 80% of technicians on new technology and its grid integration processes
- Identify technicians needing training on the new technology
- Develop an effective grid integration training program
- Schedule and conduct training sessions for selected technicians
- KRComplete successful pilot project testing under various operational circumstances
- Implement testing under multiple operational scenarios
- Develop a comprehensive plan for the pilot project testing
- Analyze, review and document the test results
- KRSecure necessary regulatory approvals for technology integration within six weeks
- Determine needed regulatory approvals for tech integration
- Develop and submit approval application documents
- Follow up regularly with regulatory bodies
OKRs to reduce IT support response time by 20%
- ObjectiveImprove IT support response time
- KRIncrease number of available support agents
- KRMonitor and optimize resolution time for all support tickets
- KREnhance employee IT training to reduce basic inquiries
- KRImplement a new ticketing system for faster response
Technicians OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated Technicians OKR dashboards
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Technicians OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to decrease equipment downtime in the water treatment plant
- OKRs to reduce student dropout rate by identifying students at risk
- OKRs to enable smooth first country's rollout through comprehensive hypercare
- OKRs to attain product market fit for our offering
- OKRs to improve the effectiveness and efficiency of our design system
- OKRs to maintain uninterrupted lighting services