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What are Technical Staff OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technical Staff. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Technical Staff OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Technical Staff OKRs examples
You'll find below a list of Objectives and Key Results templates for Technical Staff. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance effectiveness of AD and email administration
ObjectiveEnhance effectiveness of AD and email administration
KRDecrease downtime of AD and email servers by 20%
Upgrade current server hardware to increase reliability- Train technical staff in advanced server troubleshooting techniques
- Implement regular maintenance schedule for AD and email servers
- KRTrain staff on proper use of AD and email functionalities, with at least 80% completion rate
- Monitor and report staff completion rates
- Schedule mandatory staff training sessions
- Create comprehensive training manual for AD and email functionalities
- KRImplement a successful cybersecurity protocol for email systems
- Install and regularly update anti-malware and spam filtering software
- Implement robust password and multi-factor authentication protocols
- Conduct regular training on phishing and email safety for all employees
OKRs to enhance the effectiveness of vulnerability management services for customers
- ObjectiveEnhance the effectiveness of vulnerability management services for customers
- KRIncrease customer satisfaction rate by 20% through improved service response time
- Adopt a robust customer relationship management software
- Implement efficient customer service training for all staff members
- Regularly review and improve service protocols
- KRTrain 90% of the team on advanced vulnerability management techniques to improve service quality
- Identify team members lacking in advanced vulnerability management skills
- Arrange training sessions on advanced vulnerability management techniques
- Evaluate and track the team members' progress post-training
- KRImplement a new vulnerability detection tool to reduce undetected threats by 15%
- Train relevant staff on tool operation and interpretation
- Monitor and periodically evaluate tool efficacy
- Research and select a suitable vulnerability detection tool
OKRs to reduce MTTR of critical business applications by 15%
- ObjectiveReduce MTTR of critical business applications by 15%
- KRImplement proactive system monitoring to decrease incident occurrences by 20%
- Regularly review and modify monitoring threshold levels
- Train staff on interpreting monitoring alerts and logs
- Deploy advanced system monitoring tools and software
- KRIdentify and remediate 30% of recurring application issues by end of quarter
- Define metrics to identify recurring application issues
- Develop a comprehensive troubleshooting guide
- Implement and monitor remediation strategies
- KRTrain support team on advanced troubleshooting techniques to improve efficiency by 10%
- Supervise team practice on simulated support scenarios
- Organize advanced troubleshooting skills training sessions
- Monitor and evaluate team's performance post-training
OKRs to incorporate AI and ML to innovate our solution suite
- ObjectiveIncorporate AI and ML to innovate our solution suite
- KRAchieve 5 client testimonials acknowledging the improved solutions powered by AI/ML
- Reach out to clients for feedback on AI/ML-powered solutions
- Develop a simple feedback collection form
- Analyze feedback and generate testimonials
- KRTrain 80% of technical team in AI/ML concepts to ensure proficient implementation
- Schedule regular training programs for technological staff
- Identify AI/ML experts for in-house training sessions
- Evaluate progress through knowledge assessments
- KRDevelop 3 AI-enhanced features in existing products, improving functionality by 20%
- Validate and measure functionality improvements post-AI enhancement
- Identify three products that could benefit from AI integration
- Customize AI algorithms to enhance the selected product features
OKRs to implement phase one of privilege access management tool replacement
- ObjectiveImplement phase one of privilege access management tool replacement
- KRDevelop detailed transition plan to ensure zero service disruptions
- Schedule and communicate transition plan to all stakeholders
- Develop contingency strategies addressing identified risks
- Identify critical services and potential disruption risks
- KRTrain 70% of IT staff on the operation of selected new access management tools
- Organize and implement the scheduled training sessions
- Choose appropriate access management tools for training
- Identify 70% of IT staff requiring access management training
- KRIdentify and assess five potential replacement tools, determining suitability by end of quarter
- Research and list five potential replacement tools
- Evaluate each tool's effectiveness and suitability
- Present findings and recommendation by the deadline
OKRs to enhance technical risk assessment procedures
- ObjectiveEnhance technical risk assessment procedures
- KRConduct risk assessments for all major ongoing projects
- Identify all major ongoing projects requiring risk assessments
- Assign a qualified team to conduct risk assessments
- Review and monitor assessment results regularly
- KRImplement an integrated risk management solution by the quarter end
- Configure the chosen solution to fit company-specific needs
- Research and select an appropriate integrated risk management solution
- Train staff to use the newly implemented system
- KRReduce the number of identified high-risk issues by 20%
- Implement preventive measures for top risk issues
- Monitor and evaluate implemented preventive measures
- Identify root causes of current high-risk issues
Technical Staff OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Technical Staff OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to to enhance customer satisfaction, effort score, and net promoter score
- OKRs to create a genAI-based protocol design and study feasibility tool
- OKRs to implement a comprehensive new HR portal for employees
- OKRs to formulate and Implement a robust Business and Product Strategy
- OKRs to increase AliExpress purchases
- OKRs to implement a centralized sales data repository and reporting system