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What are Operations Department OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Operations Department to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Operations Department OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Operations Department OKRs examples
We've added many examples of Operations Department Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to reinforce innovation within the finance department operations
ObjectiveReinforce innovation within the finance department operations
KRImplement 2 process improvement technologies enhancing efficiency by 25%
Research the best technologies for enhancing processes- Identify areas that need improvement for better efficiency
- Implement selected technologies and monitor results
- KRAchieve a 15% increase in departmental productivity from continuous improvement initiatives
- Launch team-building exercises for improved collaboration
- Implement workflow software to optimize daily operations
- Conduct regular employee training sessions
- KRConduct 5 innovative idea sharing workshops leading to 10 actionable strategies
- Identify topics and structure for 5 idea sharing workshops
- Plan and conduct each workshop targeting innovative idea generation
- Select and finalized 10 actionable strategies from generated ideas
OKRs to increase company's overall profitability
- ObjectiveIncrease company's overall profitability
- KRBoost sales by 10% to enhance revenue
- Improve after-sales service to promote customer loyalty
- Implement an upselling strategy to increase average transaction value
- Enhance digital marketing tactics to expand customer reach
- KRRaise net profit margin by an additional 2%
- Implement measures to reduce operational and production costs
- Boost sales through improved marketing strategies
- Increase pricing of products or services strategically
- KRMinimize operating costs by 5% through efficiency measures
- Decrease unnecessary material waste production
- Streamline processes to reduce labour costs
- Implement energy-saving equipment and lighting fixtures
OKRs to accelerate company's digital transformation journey
- ObjectiveAccelerate company's digital transformation journey
- KRImplement new digital tools in 2 core operational departments enhancing efficiency by 30%
- Monitor and evaluate efficiency improvement after implementation
- Provide relevant training for department members on the new tools
- Identify suitable digital tools to improve operations efficiency
- KRTrain 80% of staff members on digital skills and new digital tools usage
- Identify necessary digital skills for each staff role
- Develop or procure suitable digital training programs
- Schedule and implement training for all staff
- KRAchieve 20% reduction in paper-dependency through digitization of major processes
- Implement digital tools for identified processes
- Identify major paper-based processes for potential digitization
- Monitor and adjust digital adoption rates
OKRs to increase cost management efficiency for people and operations
- ObjectiveIncrease cost management efficiency for people and operations
- KRImplement cost tracking system to monitor and analyze spend across departments
- Train department heads in cost tracking system usage
- Launch system and begin monitoring departmental expenses
- Select cost tracking software suitable for our business needs
- KRTrain managers on cost management best practices to mitigate overspending
- Follow-up on training effectiveness and changes
- Identify experts to guide practice implementation
- Arrange cost management training seminars for managers
- KRReduce operational costs by 10% through process optimization and automation
- Conduct a thorough assessment of current operational processes
- Implement process optimization and automation strategies
- Identify inefficiencies and areas for automation
OKRs to develop and implement an impactful spending proposal
- ObjectiveDevelop and implement an impactful spending proposal
- KRObtain approval for the final spending proposal from all necessary department heads
- Collect approval signatures from every department head
- Arrange a meeting to present and discuss the proposal
- Draft final spending proposal for department heads' review
- KRResearch and benchmark 3 successful spending proposals from like companies
- Obtain and analyze these companies' spending proposals
- Identify three similar companies with successful spending proposals
- Record findings and draw parallels to inform our proposal
- KRAssemble a comprehensive draft proposal with at least 30 operational line items
- Create a list of minimum 30 operational line items
- Include those operational line items in the draft
- Write a comprehensive draft proposal
OKRs to maximize efficiency of the sales operations department
- ObjectiveMaximize efficiency of the sales operations department
- KRIncrease cross sell opportunities by achieving a 25% conversion rate
- Provide staff training on cross-selling techniques and benefits
- Develop product bundles to incentivize additional purchases
- Implement targeted cross-selling strategies in marketing campaigns
- KRDecrease sales cycle duration by 15% by optimizing process flows
- Identify and eliminate redundant steps in the sales process
- Train sales team on efficient sales techniques and strategies
- Implement effective CRM software for streamlined operations
- KRBoost the number of closed deals by 20% through better lead management
- Implement a strategic lead scoring and ranking system
- Provide sales team with refined lead qualification training
- Improve follow-up strategies for more personalized communication
OKRs to accelerate response time by 50%
- ObjectiveAccelerate response time by 50%
- KRImplement automation tools to quicken response turnaround
- Research different automation tools available on the market
- Train staff to effectively use the chosen automation tools
- Choose and purchase the appropriate automation software
- KROptimize workflow to increase answer-generation speed by 50%
- Identify bottlenecks slowing down answer-generation process
- Implement proven strategies or tools to improve workflow efficiency
- Regularly monitor and assess performance improvements
- KRReduce research time for replies by efficiently managing resources
- Implement efficient documentation and organization systems
- Train staff on advanced research methods
- Utilize automation tools to expedite research processes
OKRs to enhance operational excellence in wellness and resiliency department
- ObjectiveEnhance operational excellence in wellness and resiliency department
- KRImplement two new resiliency models, leading to a 10% overall performance improvement
- Implement selected models into existing systems
- Monitor and measure performance improvements
- Identify and research two potential resiliency models
- KRAchieve 95% satisfaction rate in employee wellness program feedback
- Implement changes based on employee survey feedback
- Initiate periodic surveys to gauge employee satisfaction with wellness program
- Provide supplemental support resources and workshops
- KRDecrease time taken to resolve operational challenges by 20%
- Provide regular training on operations management
- Implement more efficient problem-solving systems and processes
- Increase communication and collaboration in team
OKRs to enhance inter-departmental collaboration for effective social media operations
- ObjectiveEnhance inter-departmental collaboration for effective social media operations
- KRPioneer a shared, online document housing all social media initiatives and updates
- Create structure for social media initiatives document
- Identify suitable online platform for shared document storage
- Update document regularly with initiatives and updates
- KRImplement weekly cross-departmental meetings focused on social media strategy by month-end
- Create a recurring weekly meeting schedule
- Outline the meeting agenda focusing on social media
- Identify key representatives from each department
- KRIncrease shared social media projects between departments by 20%
- Implement regular shared social media project progress reports across departments
- Develop a centralized social media project management tool for all departments
- Initiate weekly interdepartmental brainstorming sessions on social media projects
OKRs to build a thriving culture defined by kindness within the team
- ObjectiveBuild a thriving culture defined by kindness within the team
- KRConduct fortnightly workshops on the importance and implementation of kindness at work
- Arrange guest speakers knowledgeable about workplace kindness
- Schedule and announce regular workshops
- Create engaging, informative workshop content
- KRReduce workplace conflicts by at least 30% as a result of the cultivated culture
- Promote open and respectful communication channels
- Implement and prioritize regular team-building exercises
- Provide consistent training on conflict resolution
- KRIntegrate a peer-to-peer recognition system aimed at acknowledging acts of kindness
- Develop criteria for acknowledging acts of kindness
- Implement chosen recognition system within the team
- Research various peer-to-peer recognition system platforms
Operations Department OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Operations Department OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to streamline the process of generating quarterly reports
- OKRs to boost profitability of innovative projects
- OKRs to obtain ISO 27001 certification
- OKRs to enhance website monitoring program using historical data analysis
- OKRs to craft a compelling and successful business case
- OKRs to enhance comprehension of ITIL processes