Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Delivery Team OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.
We have a collection of OKRs examples for Delivery Team to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Delivery Team OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
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Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Delivery Team OKRs examples
You will find in the next section many different Delivery Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance maturity and adoption of lean/scaled Agile delivery practices
ObjectiveEnhance maturity and adoption of lean/scaled Agile delivery practices
KRConfirm 85% staff satisfaction with the transition to Agile practices via survey
Analyze the received feedback for satisfaction rate
Develop a clear and concise survey measuring Agile practice satisfaction
Distribute the survey to all staff members
KRAchieve 25% productivity increase through lean/Agile methodologies implementation
Identify areas for process optimization using lean/Agile methodologies
Monitor and adjust strategies for continuous productivity improvement
Implement selected lean/Agile practices in those identified areas
KRImplement lean/scaled Agile training for 90% of delivery team members
Track team members’ progress post-training
Schedule training for 90% of the team members
Identify appropriate Agile training program for delivery team
OKRs to enhance quality assurance in delivery processes
ObjectiveEnhance quality assurance in delivery processes
KRAchieve 98% customer satisfaction rate in delivery related services
Implement stringent quality control in all delivery processes
Actively seek and promptly address customer feedback
Enhance customer service training for delivery personnel
KRReduce delivery error rate by 25%
Regularly review and optimize delivery routes
Implement comprehensive training for all delivery personnel
Invest in improved delivery tracking software
KRImplement a new quality control tool with 100% team adoption
Train all team members on the new quality control tool
Research and select a quality control tool suitable for team needs
Monitor usage to ensure 100% adoption and address any issues
OKRs to improve customers' delivery experience significantly
ObjectiveImprove customers' delivery experience significantly
KRIncrease successful first-attempt deliveries by 30%
Enhance communication with customers about delivery schedules
Implement rigorous training for delivery personnel
Improve delivery routing through advanced logistics software
KRReduce average delivery time by 20%
Train drivers on efficient package handling
Implement advanced route optimization software
Upgrade delivery fleet for speed and efficiency
KRAchieve a client satisfaction rating of 90% for delivery service
Implement a reliable, fast, and safe delivery service
Provide professional and friendly interactions with our clients
Regularly solicit and incorporate client feedback for improvements
OKRs to successfully adapt and contribute to the new team and project
ObjectiveSuccessfully adapt and contribute to the new team and project
KREstablish effective rapport with 100% of the team members within the first month
Facilitate team bonding activities or events
Regularly communicate and provide feedback to the team
Schedule one-on-one introductory meetings with each team member
KRFully understand project scope and deliver 3 actionable insights by end of month two
Brainstorm and identify key areas for essential insights
Develop and finalize three actionable insights based on analysis
Review and dissect all project scope details meticulously
KRSuccessfully deliver assigned tasks with at least 90% punctuality over the quarter
Utilize a planner or digital tool for schedule management
Regularly review and adjust task timelines as needed
Prioritize tasks according to deadlines and important
OKRs to enhance IT operations and service delivery
ObjectiveEnhance IT operations and service delivery
KRDecrease ticket resolution time by 15% by improving processes and training
Develop comprehensive procedure training for staff
Implement and monitor changes to track improvements
Analyze current ticket resolution processes for inefficiencies
KRImplement new software to optimize operations resulting in 20% increase in productivity
Select appropriate productivity software
Implement software and train staff
Identify areas of operations needing optimization
KRIncrease client satisfaction scores for service delivery by 10% through refined communication
Train staff on effective and empathetic client communication
Set up periodic consumer surveys for feedback collection
Implement a system for regular client communication updates
OKRs to successful transition from Service Delivery Manager to Product Manager
ObjectiveSuccessful transition from Service Delivery Manager to Product Manager
KRDevelop and present a new product idea or actionable improvement to the team
Conduct thorough market research and analyze potential customer needs
Prepare and deliver a persuasive presentation to the team
Develop a comprehensive product concept or improvement proposal
KRGain foundational knowledge completing a Product Management certification by quarter-end
Schedule study sessions to complete coursework
Enroll in chosen Product Management course
Research suitable Product Management certification programs
KRShadow experienced product managers and attend at least 20 hours of PM meetings
Schedule time blocks to observe PM meetings
Attend minimum 20 hours of PM meetings
Identify experienced product managers to shadow
OKRs to streamline upstream and downstream connections through improved order scheduling
ObjectiveStreamline upstream and downstream connections through improved order scheduling
KRIncrease the efficiency of order scheduling by 25% to enhance upstream connections
Update order scheduling software to newer version
Train staff on efficient scheduling practices
Implement real-time tracking for smoother order processing
KRReduce downstream connection errors by 30% through streamlined order processes
Standardize order entry to avoid mistakes
Implement efficient order tracking system
Develop robust process for order verification
KRAchieve 95% on-time order deliveries to optimize both upstream and downstream connections
Develop rigorous training for delivery personnel on punctuality
Establish regular audits of delivery timing and performance
Implement advanced route planning software for efficient delivery scheduling
OKRs to enhance overall efficiency and productivity in technical deliveries
ObjectiveEnhance overall efficiency and productivity in technical deliveries
KRImprove project success rate by addressing and reducing issues by 25%
Monitor progress consistently and adjust strategies
Implement corrective measures to address these factors
Identify common factors in unsuccessful projects
KRIncrease delivery efficiency by reducing turnaround time by 20%
Implement a streamlined process for packaging and dispatch
Invest in advanced delivery tracking and scheduling technology
Train staff on efficient delivery strategies and techniques
KRImplement a new automation tool to increase productivity by 15%
Train staff on utilizing the new tool
Select appropriate automation software/tool
Identify tasks that could benefit from automation
OKRs to streamline high-quality project delivery at Goalkeep
ObjectiveStreamline high-quality project delivery at Goalkeep
KRAchieve 80% client satisfaction rate indicating smoother project delivery
Conduct regular training focusing on client satisfaction
Implement client feedback loops to strengthen project delivery
Enhance communication for better client relations
KRTrain 100% of project team members on quality assurance best practices
Monitor team members' progress and completion of training
Identify a quality assurance training program or course
Schedule training sessions for all team members
KRImplement a standardized project management framework to reduce process inconsistencies by 30%
Research and adopt a proven project management framework
Identify current project management process inconsistencies
Train staff on the new project management framework
OKRs to enhance client relationships through memorable Christmas gifts
ObjectiveEnhance client relationships through memorable Christmas gifts
KRChoose unique, personalized gifts for top 50 clients by analyzing preferences and interests
Identify top 50 clients and their specific preferences or interests
Purchase and deliver selected gifts to each client
Research unique, personalized gift options related to these interests
KRAchieve at least 85% on-time delivery for all client gifts
Monitor and optimize delivery routes
Train staff for efficient gift processing
Implement an advanced order scheduling system
KRIncrease client satisfaction by 10% post gift-receiving using response tracking surveys
Distribute survey to clients after gift delivery
Develop a post-gift receiving satisfaction survey
Analyze survey responses to identify improvements
Delivery Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
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Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Delivery Team OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to achieve $50million in IIMAX interval Fund Sales
OKRs to cultivate a culture of growth and empowerment among our teams
OKRs to build a comprehensive new customer CRM database
OKRs to determine the business benefits of SAP S4
OKRs to improve software quality and testing efficiency
OKRs to inspire learners through innovative Christ-centered educational programs