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tability.ioWhat are Community Management Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Community Management Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Community Management Team OKRs examples
You will find in the next section many different Community Management Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance engagement within the gaming community
ObjectiveEnhance engagement within the gaming community
KRIncrease response rate on community queries/comments by 30%
Implement quick reply systems to answer queries promptly- Offer incentives for frequent and timely interactions
- Train staff in effective communication and problem-solving
- KRIncrease monthly active usage rates by 20%
- Implement a reward system for frequent usage
- Develop engaging weekly content to consistently attract user interaction
- Improve app functionality and user experience
- KRDevelop and launch 2 new features to boost user interaction
- Work on developing two new engagement-boosting features
- Identify areas in the app where user interaction could be enhanced
- Plan and execute a feature release campaign
OKRs to cultivate a resilient, long-lasting community culture
- ObjectiveCultivate a resilient, long-lasting community culture
- KRAchieve 90% positive feedback on the community culture from member surveys
- Respond to feedback constructively and promptly
- Establish initiatives to promote positive community culture
- Implement regular surveys to gather member feedback
- KRIncrease community engagement through events and workshops by 40%
- Plan and organize monthly community events and workshops
- Collaborate with local businesses for sponsorship
- Promote events through social media and flyers
- KRImplement 2 community bonding initiatives successfully with higher than 80% participation
- Identify two initiatives that would be popular in the community
- Facilitate and monitor the initiatives’ successful implementation
- Design and execute a powerful promotional campaign
OKRs to establish a thriving Community of Practice to enhance collaborative learning
- ObjectiveEstablish a thriving Community of Practice to enhance collaborative learning
- KRImplement an online platform for 100% of community members to share knowledge
- Identify suitable online community platform to adopt
- Train community members on platform usage
- Promote active knowledge sharing within the platform
- KRMeasure and increase member engagement by 30% using a proven retention strategy
- Evaluate improvements regularly, aiming for a 30% increase
- Identify key metrics for measuring current member engagement levels
- Implement a proven retention strategy to boost engagement
- KRFacilitate at least 10 interactive sessions that promote collaborative learning
- Identify suitable topics for interactive, collaborative sessions
- Prepare engaging, collaborative activities for each session
- Schedule and announce the 10 interactive sessions
OKRs to improve responsiveness to residents' emails
- ObjectiveImprove responsiveness to residents' emails
- KRCreate an organized system to track received and replied emails effectively
- Regularly update and maintain your email tracking system
- Implement a priority tagging system for urgent mails
- Setup categorization labels within your email client
- KRDecrease average email response time to under 24 hours for 90% of emails
- Schedule dedicated hours for responding to emails
- Set up notifications to alert on received emails
- Implement an email management system
- KRReceive positive feedback on communication from 80% of the residents
- Draft and distribute clear and concise communication to residents
- Provide response to feedback and adjust communication methods accordingly
- Regularly solicit feedback on communication methods
OKRs to boost average adherence and attendance to 98%
- ObjectiveBoost average adherence and attendance to 98%
- KRInstigate no less than 2 motivational interventions to maintain 98% rates
- Monitor and adjust tactics to maintain 98% rates
- Identify two potential motivational interventions to implement
- Execute the identified motivational interventions promptly
- KRAchieve a 98% attendance rate by improving online forum engagement
- Offer incentives for consistent forum activity
- Create weekly engaging forum discussions
- Implement a leaderboard to encourage active forum participation
- KRIncrease weekly adherence percentage to 98% within first month
- Implement incentives for high compliance
- Conduct weekly checks to monitor adherence
- Develop a clear, easy-to-follow protocol
OKRs to boost employee advocacy members' posts frequency
- ObjectiveBoost employee advocacy members' posts frequency
- KRAchieve 20% increase in total posts from employee advocacy members
- Organize weekly brainstorming sessions for content ideas
- Implement a reward system for frequent employee contributors
- Provide training on creating engaging posts
- KRIncrease average post count per member from 2 to 5 by end of quarter
- Implement a bi-weekly challenge encouraging users to post more
- Offer incentives for frequent posting
- Advertise popular discussion topics to engage members
- KROrganize 3 virtual trainings on effective advocacy posting for members
- Schedule and communicate session details to members
- Identify topics for each virtual training sessions
- Select and book appropriate expert trainers
OKRs to enhance Agile practices within the organization's community
- ObjectiveEnhance Agile practices within the organization's community
- KRMentor at least 10 team members for efficient Agile implementation
- Arrange individual meetings to understand each team member's Agile knowledge
- Monitor progress and provide constructive feedback regularly
- Develop personalized Agile training programs for each team member
- KRImprove Agile Project Success Rate by at least 20%
- Establish clearer communication channels for instant feedback
- Use analytics to consistently monitor and reassess project progress
- Implement regular, comprehensive agile training for all team members
- KRConduct 3 training workshops on advanced Agile methodologies by end of quarter
- Identify relevant topics for advanced Agile methodology workshops
- Secure qualified speakers or trainers for each event
- Schedule and promote the three workshops
How to write your own Community Management Team OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Community Management Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Community Management Team OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Community Management Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance application security knowledge and awareness among teams
- OKRs to secure BUMA's competitive sustainability and future-readiness
- OKRs to enhance proficiency and knowledge through ongoing professional development
- OKRs to boost client conversion rates using our service
- OKRs to to enhance customer satisfaction, effort score, and net promoter score
- OKRs to enhance customer satisfaction in car rental booking process