OKR template to enhance the user experience for our ecommerce site
Your OKR template
Firstly, it has been targeted to reduce the cart abandonment rate by 20%. This can be achieved through strategic initiatives such as personalising cart abandonment emails, shoring up the checkout process, and enticing the user with offers like discounts or free shipping.
The second objective is to uplift customer satisfaction scores by 10 points. Enhancing the resolution process for complaints, regular collection of customer feedback via surveys, and fortifying customer service training programs are initiatives earmarked to attain this goal.
Finally, the third objective is aimed at reducing the website's load time by 15% to ensure users can navigate the site effectively without delays. This can be achieved by executing technical steps like implementing a caching solution, minifying website files, and optimizing website images.
ObjectiveEnhance the user experience for our ecommerce site
KRReduce the cart abandonment rate by 20%
Send timely, personalized cart abandonment emails- Implement a simplified, user-friendly checkout process
- Offer incentives like discounts or free shipping
- KRIncrease customer satisfaction scores by 10 points
- Streamline complaint resolution process
- Implement regular customer feedback surveys
- Enhance customer service training programs
- KRDecrease the website's load time by 15%
- Implement a caching solution
- Minify CSS, JavaScript, and HTML files
- Optimize and compress website images
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale