Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for It Management

What is It Management strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Crafting the perfect It Management strategy can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

How to write your own It Management strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

It Management strategy examples

You'll find below a list of It Management tactics. We also included action items for each template to make it more practical and useful.

Strategies and tactics for implementing effective IT management

  • ⛳️ Strategy 1: Develop a comprehensive IT infrastructure plan

    • Conduct an audit of current IT infrastructure and identify areas for improvement
    • Define clear IT objectives aligned with organisational goals
    • Create a roadmap for IT updates and upgrades
    • Prioritise investments in high-impact technologies
    • Establish benchmarks and metrics to measure IT performance
    • Evaluate and select appropriate software and hardware
    • Implement cloud solutions for scalability and flexibility
    • Set up a disaster recovery and business continuity plan
    • Compile a detailed documentation of IT infrastructure
    • Establish a budget and allocate resources for IT projects

  • ⛳️ Strategy 2: Enhance cybersecurity measures

    • Conduct a security assessment to identify vulnerabilities
    • Develop a cybersecurity policy with clear guidelines
    • Train employees on security best practices and protocols
    • Implement multi-factor authentication for all systems
    • Utilise encryption for sensitive data and communications
    • Regularly update and patch systems and software
    • Conduct frequent penetration testing and vulnerability scans
    • Establish an incident response plan and reporting system
    • Monitor network traffic for unusual activities
    • Collaborate with third-party experts for security audits

  • ⛳️ Strategy 3: Foster a culture of continuous improvement

    • Encourage a feedback loop between IT and other departments
    • Implement an IT service management framework like ITIL
    • Regularly review and optimize IT processes and workflows
    • Invest in continuous learning and development for IT staff
    • Leverage analytics to drive data-informed decisions
    • Promote agile methodologies for project management
    • Reward innovation and creative problem-solving
    • Establish cross-functional teams for IT initiatives
    • Facilitate regular meetings to align IT with business objectives
    • Use performance metrics to identify areas for improvement
it-managementcybersecurityit-managercybersecurity-analystit-infrastructure-teamcybersecurity-team
Implement these strategies

Strategies and tactics for transitioning the Liberia Electricity Corporation's Management Structure

  • ⛳️ Strategy 1: Conduct a comprehensive assessment

    • Evaluate the current interim structure and identify strengths and weaknesses
    • Assess historical performance data of the original structure
    • Gather input from key stakeholders, including employees and board members
    • Benchmark against similar organisations in the region
    • Identify areas of improvement in the statutory structure
    • Review statutory and regulatory compliance requirements
    • Analyse financial implications of the transition
    • Determine necessary resources for transition
    • Prepare a risk assessment for potential challenges
    • Present findings and recommendations to the management team

  • ⛳️ Strategy 2: Develop a detailed transition plan

    • Outline a clear vision and objectives for the transition
    • Define roles and responsibilities within the management team
    • Set realistic timelines and milestones for the transition process
    • Develop communication strategies to engage all stakeholders
    • Create training programmes for staff to adapt to new roles
    • Establish a transition oversight committee
    • Design a feedback mechanism to track progress and issues
    • Align financial planning with transition needs
    • Identify quick wins to build momentum and confidence
    • Secure necessary approvals from regulatory bodies

  • ⛳️ Strategy 3: Implement and monitor transition progress

    • Initiate the transition with a kick-off meeting
    • Regularly update the team and stakeholders on progress
    • Ensure continuous training and development opportunities
    • Monitor key performance indicators to measure success
    • Adapt plans based on feedback and changing circumstances
    • Maintain transparent communication throughout the process
    • Conduct bi-weekly progress reviews and adjust strategies as needed
    • Celebrate small victories to boost morale
    • Prepare contingency plans for unforeseen challenges
    • Conclude the transition with a review and consolidation phase
transitionmanagement-structurestakeholdermanagement-teamoversight-committeecommunication-team
Implement these strategies

Strategies and tactics for enhancing management of service and admin account life cycles

  • ⛳️ Strategy 1: Establish clear account management policies

    • Develop a detailed account lifecycle policy
    • Define account creation, modification, and deletion processes
    • Incorporate regular policy reviews and updates
    • Ensure policies comply with industry standards and regulations
    • Train staff on new policies and procedures
    • Implement policy adherence checks and audits
    • Communicate policies clearly to all staff
    • Use templates for account-related documentation
    • Establish an approval workflow for account changes
    • Assign responsibility for policy enforcement

  • ⛳️ Strategy 2: Implement a robust account management system

    • Select a suitable account management software
    • Set up role-based access controls
    • Enable multi-factor authentication
    • Automate account provisioning and deactivation processes
    • Integrate account management software with existing IT infrastructure
    • Regularly update and patch the system
    • Monitor account activity and generate reports
    • Conduct periodic reviews and audits of accounts
    • Implement alerts for suspicious account activity
    • Provide training for IT staff on system usage and best practices

  • ⛳️ Strategy 3: Enhance monitoring and auditing practices

    • Establish a schedule for routine account audits
    • Utilise monitoring tools to track account activity
    • Set up automated alerts for unusual account behaviours
    • Maintain logs of account creation, deletion, and modifications
    • Periodically review access levels and permissions
    • Perform regular vulnerability assessments
    • Enforce separation of duties to reduce risks
    • Document all findings and remediation actions
    • Communicate audit results to management and stakeholders
    • Develop an incident response plan for account-related breaches
account-managementsecurity-protocolsit-managercompliance-officerit-departmentcompliance-team
Implement these strategies

Strategies and tactics for implementing Active Directory Management Strategy

  • ⛳️ Strategy 1: Optimise access control and governance

    • Assign ad ownership to IT security or infrastructure teams
    • Implement role-based access control using AD security groups
    • Eliminate direct assignment of permissions to user accounts
    • Enforce privileged access management using dedicated administrative accounts
    • Use just-in-time access provisioning tools like Microsoft PIM or Delinea
    • Audit all current AD accounts and permissions regularly
    • Migrate from direct assignments to RBAC-based controls
    • Monitor for unauthorized privileged access and lateral movements
    • Use security groups to improve governance and eliminate account sprawl
    • Regularly review privileged accounts and permissions

  • ⛳️ Strategy 2: Standardise organisational structure and policy management

    • Design a logical OU hierarchy based on geography, department, or function
    • Maintain and update the OU hierarchy regularly to match organisational changes
    • Use OUs for delegating administrative privileges through delegated permissions
    • Apply GPOs to specific OUs to minimise policy conflicts
    • Deploy baseline security GPOs based on CIS Benchmarks or Microsoft baselines
    • Utilise the Group Policy Central Store for consistent GPO deployment
    • Track changes to GPOs using auditing and change management
    • Conduct regular cleanup of legacy OUs and standardise structure
    • Establish change control protocols for GPOs
    • Review GPOs against baseline configurations frequently

  • ⛳️ Strategy 3: Enhance identity lifecycle management and security integration

    • Automate user provisioning and deprovisioning through HR system integrations
    • Disable user accounts immediately upon termination and archive as necessary
    • Maintain documented joiners-movers-leavers workflows
    • Regularly review active accounts against HR rosters
    • Use Azure AD Connect for synchronising on-prem AD with Microsoft Entra ID
    • Apply conditional access policies to cloud-only and synchronised accounts
    • Implement MFA and location/device-based access controls for enhanced security
    • Audit and harden Azure AD Connect server configuration
    • Deploy Microsoft Defender for Identity for anomaly detection
    • Conduct regular reviews and updates of identity lifecycle procedures
access-controlidentity-managementit-security-professionalsystems-administratorit-security-teaminfrastructure-team
Implement these strategies

Strategies and tactics for preparing System for E-Commerce Platform Development

  • ⛳️ Strategy 1: Prioritise Framework and Technology Choices

    • Choose Flutter + Dart for mobile applications and provide justification based on cross-platform capabilities and performance
    • Select ReactJS for web and vendor portals due to its component-based architecture and SEO benefits
    • Opt for MySQL/MariaDB for the database for scalability and open-source community support
    • Decide on WebSockets for real-time data transfer to ensure quick updates and notifications
    • Utilise Google Cloud services for server and infrastructure needs to leverage its scalability and reliability

  • ⛳️ Strategy 2: Implement Robust Security Measures

    • Integrate SSL/TLS for data encryption across all platforms
    • Adopt OAuth 2.0 for secure user authentication and authorisation
    • Apply regular security patches to prevent vulnerabilities
    • Use role-based access control to manage permissions
    • Implement two-factor authentication for sensitive actions
    • Regularly conduct security audits and penetration testing
    • Employ data encryption for stored customer information
    • Monitor and log security events for anomaly detection
    • Ensure regulatory compliance with payment gateways
    • Educate staff and vendors on security best practices

  • ⛳️ Strategy 3: Optimise Operational and Business Processes

    • Develop a vendor onboarding process including B2B employee engagement
    • Create a customer flow for location-based ordering and tracking
    • Design a driver communication and order management system
    • Establish a process for driver cash collection and transfer
    • Define vendor payment cycles and accounting procedures
    • Implement mechanisms for managing customer account balances
    • Design a customer notification system for order updates
    • Devise a system for handling unsolved deliveries including return processes
    • Plan a feature set for additional service categories like product repairs
    • Set key performance indicators for drivers based on deliveries
technology-stacksecurity-measuresdevelopersecurity-specialistit-infrastructure-teamoperations-management-team
Implement these strategies

Strategies and tactics for enhancing hospital management

  • ⛳️ Strategy 1: Implement technology solutions

    • Conduct a needs assessment to identify areas where technology can improve efficiency
    • Invest in state-of-the-art hospital management software
    • Implement electronic medical records (EMR) systems for efficient data handling
    • Train staff to effectively use new technology systems
    • Create a digital platform for patient appointments and records access
    • Utilise data analytics tools to optimise hospital operations
    • Implement telemedicine services to extend care reach
    • Establish a specialised IT support team for technical assistance
    • Regularly update software to ensure security and functionality
    • Monitor and evaluate the impact of technology on hospital operations

  • ⛳️ Strategy 2: Optimise resource allocation

    • Perform a comprehensive review of current resource allocation practices
    • Identify areas of resource wastage and implement corrective measures
    • Adopt a data-driven approach to forecast resource needs
    • Develop a transparent budget-management system
    • Set up a resource allocation committee for consistent oversight
    • Enhance staff scheduling to ensure optimal coverage and reduce overtime
    • Implement regular training for staff on efficient resource use
    • Introduce automated inventory management systems
    • Partner with suppliers to secure cost-effective resource contracts
    • Continuously review and adjust resource allocation strategies

  • ⛳️ Strategy 3: Improve patient experience

    • Conduct patient satisfaction surveys to gather feedback
    • Design and implement a patient-centred care model
    • Enhance hospital facilities to create a welcoming environment
    • Reduce waiting times by streamlining registration and discharge processes
    • Implement a patient follow-up system post-discharge
    • Offer educational resources about treatment plans and hospital services
    • Provide staff training on empathy and communication
    • Establish a complaint resolution system that is easily accessible
    • Encourage family involvement in patient care as appropriate
    • Regularly review patient feedback to make improvements
technologyefficiencyit-specialisthospital-administratorit-support-teamresource-allocation-committee
Implement these strategies

Strategies and tactics for creating an enterprise architecture for a credit union

  • ⛳️ Strategy 1: Conduct a comprehensive needs assessment

    • Identify key stakeholders and involve them in the assessment process
    • Gather data on current systems, processes, and technologies
    • Analyse business goals and objectives to align with architectural needs
    • Evaluate existing IT infrastructure and applications for performance and scalability
    • Identify gaps and areas of improvement in current architecture
    • Conduct interviews and surveys with department heads to gather requirements
    • Assess industry trends and best practices in financial services technology
    • Compile a detailed report summarising findings and recommendations
    • Prioritise architectural needs based on impact and feasibility
    • Present findings to executive management for approval and feedback

  • ⛳️ Strategy 2: Define the enterprise architecture framework

    • Choose an established framework (e.g., TOGAF, Zachman) as a basis
    • Adapt the framework to suit the credit union's specific requirements
    • Develop architecture principles that align with business strategy
    • Define the architecture vision and roadmap for implementation
    • Create a governance model to manage and enforce architectural standards
    • Identify key architectural domains (e.g., business, information, application, infrastructure)
    • Document architecture artefacts and models for each domain
    • Ensure compliance with relevant regulations and standards
    • Establish a communication plan to promote architecture understanding
    • Implement a feedback loop to continually refine the architecture

  • ⛳️ Strategy 3: Implement and integrate enterprise architecture

    • Develop a phased implementation plan with clear milestones
    • Prioritise projects based on business value and strategic alignment
    • Assemble cross-functional teams to execute implementation plans
    • Invest in necessary technology solutions that support architectural goals
    • Integrate new systems with existing infrastructure for seamless operations
    • Conduct pilot tests and simulations to ensure system readiness
    • Train staff on new systems and processes to foster adoption
    • Monitor implementation progress and adjust plans as needed
    • Establish metrics to measure success and ROI of the architecture
    • Conduct regular reviews and updates to maintain architectural relevance
enterprise-architecturecomplianceit-managerenterprise-architectit-departmentproject-management-team
Implement these strategies

Strategies and tactics for creating an information management strategy

  • ⛳️ Strategy 1: Assess current information processes

    • Identify all existing information sources within the organisation
    • Evaluate current methods of information gathering and storage
    • Analyse the efficiency of current information retrieval processes
    • Consult with department heads to understand their specific information needs
    • Review the effectiveness of current information dissemination channels
    • Audit digital and physical information repositories for gaps or redundancies
    • Gather feedback from employees on information handling challenges
    • Identify any security concerns related to information management
    • Review compliance with data protection laws and regulations
    • Document findings to establish a baseline for improvement

  • ⛳️ Strategy 2: Implement new information management solutions

    • Research and select an appropriate information management system
    • Develop a project plan for implementing the new system
    • Assign a dedicated team to oversee implementation
    • Establish data migration procedures to transfer existing information
    • Create a comprehensive training programme for all users
    • Develop guidelines for consistent data entry and categorisation
    • Configure system settings to enhance data security
    • Establish regular system maintenance and updates schedule
    • Monitor user feedback and system performance post-implementation
    • Adjust processes as needed based on initial assessments

  • ⛳️ Strategy 3: Promote a culture of effective information use

    • Conduct workshops to educate employees on information best practices
    • Develop a clear information management policy and distribute it to all staff
    • Encourage open communication regarding information sharing across departments
    • Implement regular check-ins to ensure adherence to information policies
    • Celebrate successes and recognise employees showing information management excellence
    • Encourage the use of collaborative tools to enhance information sharing
    • Provide ongoing training opportunities related to information literacy
    • Establish forums for sharing information management innovations
    • Promote the benefits of effective information use through internal communications
    • Continuously assess and refine the information management strategy
information-managementstrategyinformation-managerit-specialistproject-implementation-teamtraining-team
Implement these strategies

Strategies and tactics for managing service and admin account through life cycle management

  • ⛳️ Strategy 1: Implement a clear account creation process

    • Define the roles and responsibilities for service and admin accounts
    • Set up a standard procedure for account requests and approval
    • Ensure proper documentation for all account creation requests
    • Utilise automated tools to create and configure accounts
    • Assign unique IDs and track account ownership
    • Educate staff on account creation policies and procedures
    • Integrate identity and access management solutions
    • Implement role-based access control (RBAC)
    • Perform regular audits of newly created accounts
    • Monitor account creation activity for any anomalies

  • ⛳️ Strategy 2: Maintain accounts efficiently

    • Regularly review and update account permissions
    • Enforce strong password policies and multifactor authentication
    • Implement automated account provisioning and de-provisioning workflows
    • Enable activity logging and monitoring for all accounts
    • Conduct periodic access reviews and re-certifications
    • Provide training on security best practices for administrators
    • Implement a system for securely handling privileged credentials
    • Use automated tools for configuring and managing service accounts
    • Establish a protocol for handling inactive or unused accounts
    • Integrate account management with other IT and security systems

  • ⛳️ Strategy 3: Decommission accounts securely

    • Define policies for account deactivation and deletion
    • Implement automated de-provisioning tools
    • Ensure secure backup and archiving of necessary account data
    • Remove or reassign resources and permissions associated with the account
    • Notify relevant stakeholders before decommissioning accounts
    • Conduct a final review and approval process before account deletion
    • Revoke access tokens and certificates linked to the account
    • Document the decommissioning process and maintain audit trails
    • Educate staff on the importance of securely decommissioning accounts
    • Regularly review and update decommissioning policies and procedures
account-lifecyclesecurity-complianceadministratorit-managerit-securitycompliance-team
Implement these strategies

Strategies and tactics for replacing privilege access management tools by fiscal year 2026

  • ⛳️ Strategy 1: Evaluate current PAM tools

    • Conduct an inventory of all current PAM tools and document their features
    • Survey the IT team for feedback on current tools’ strengths and weaknesses
    • Analyse the cost and licensing agreements of current PAM tools
    • Assess the compliance and security capabilities of current PAM tools
    • Identify any integrations each PAM tool has with other systems
    • Compile a list of pain points and areas for improvement in current tools
    • Determine the total operational costs associated with current PAM tools
    • Collect user feedback on usability and effectiveness of current PAM tools
    • Gather data on instances of security breaches and their association with current PAM tools
    • Report findings and benchmarking data to stakeholders

  • ⛳️ Strategy 2: Research and shortlist new PAM tool options

    • Compile a list of leading PAM tools in the market
    • Review online resources and industry reports on top PAM solutions
    • Engage with industry forums and communities to gather recommendations
    • Schedule demonstrations and product walk-throughs with leading PAM providers
    • Evaluate the features and specs of potential new PAM tools
    • Assess the integration capabilities with existing systems of shortlisted PAM tools
    • Analyse cost and licensing details of new PAM tools
    • Check compliance and security standards of new PAM tools
    • Solicit feedback from a sample group of users via trial implementations
    • Create a summary of findings to present to key decision-makers

  • ⛳️ Strategy 3: Implement and transition to new PAM tools

    • Develop a detailed implementation plan with timelines and milestones
    • Assign roles and responsibilities to the implementation team
    • Establish a communication plan to inform stakeholders and users about the changes
    • Schedule training sessions for IT and relevant staff on new PAM tools
    • Migrate data and settings from old to new PAM tools as per the transition plan
    • Conduct rigorous testing to ensure seamless integration and functionality
    • Address any issues and bugs identified during the testing phase
    • Roll out the new PAM tools in phases to minimize disruption
    • Establish a support system for end-users to report problems and seek help
    • Monitor the performance of new PAM tools and make necessary adjustments
privilege-access-managementevaluationit-teamstakeholdersimplementation-teamsupport-team
Implement these strategies

How to track your It Management strategies and tactics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents
Copyright © 2024 Tability