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10 strategies and tactics for Technology

What is Technology strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Identifying the optimal Technology strategy can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

How to write your own Technology strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Technology strategy examples

We've added many examples of Technology tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for implementing advanced analytical capabilities in the IDF ground force

  • ⛳️ Strategy 1: Develop a data-driven organisational culture

    • Train personnel in data science, machine learning, and software engineering
    • Create specialised roles focused on data analytics and management
    • Promote an organisational culture of inquiry and innovation
    • Establish continuous learning programmes based on data analysis
    • Facilitate regular workshops and seminars on data utilisation and analysis
    • Incentivise innovation with rewards for data-driven improvements
    • Foster an environment that encourages collaboration within and outside the organisation
    • Develop a mentorship programme pairing data experts with less experienced personnel
    • Encourage cross-departmental collaborations for holistic data insight
    • Involve personnel at all levels in data strategy development and feedback sessions

  • ⛳️ Strategy 2: Build comprehensive and secure data infrastructure

    • Develop standardised processes for data collection, storage, and management
    • Invest in building a secure and flexible hybrid cloud infrastructure
    • Enhance cybersecurity measures across all data storage systems
    • Establish clear protocols for data validation and cleaning
    • Deploy advanced tools for data analytics and artificial intelligence
    • Consolidate data from all sources into an integrated system
    • Create intuitive dashboards and user interfaces for data interaction
    • Set standards for data quality and reliability
    • Develop and implement new data collection sensors as needed
    • Regularly review and upgrade technology to meet evolving needs

  • ⛳️ Strategy 3: Collaborate with external partners for innovative solutions

    • Establish partnerships with academia for research and development
    • Collaborate with industry experts to adopt best practices
    • Work with other IDF branches to share insights and resources
    • Engage intelligence agencies for enhanced threat prediction capabilities
    • Form joint task forces for specific analytical projects
    • Organise regular knowledge exchange sessions with partners
    • Participate in international forums and conferences on data analytics
    • Co-develop solutions with partners to address specific challenges
    • Invest in joint training programmes with academic institutions
    • Include external stakeholders in periodic strategy reviews and feedback
data-driven-culturesecurity-infrastructuredata-analystcybersecurity-specialistdata-science-teamit-infrastructure-team
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for becoming the Most Trusted and Customer-Centric Financial Institution

  • ⛳️ Strategy 1: Develop tailored banking solutions

    • Conduct comprehensive market research to understand customer segments and their needs
    • Analyse customer data to identify preferences and personalise offerings
    • Create flexible banking products that adapt to varying customer needs
    • Enhance services with tailored customer support options
    • Provide regular training for staff on personalisation techniques
    • Develop feedback mechanisms to refine and enhance tailored solutions
    • Set up cross-functional teams to drive innovation in product development
    • Explore partnerships with fintech firms to enhance offerings
    • Implement a customer relationship management system for better customer insights
    • Monitor and evaluate the impact of personalised solutions on customer satisfaction

  • ⛳️ Strategy 2: Enhance communication and transparency

    • Use clear and simple language in all customer communications
    • Improve online platforms to offer easily accessible information on products and services
    • Train customer service representatives to provide accurate and clear information
    • Implement proactive communication strategies to keep customers informed about changes
    • Develop a FAQ section on the website to address common customer queries
    • Create informative and engaging content about banking services and products
    • Regularly update customers on security measures and privacy policies
    • Host regular webinars and workshops to educate customers on financial management
    • Incorporate customer feedback into communication strategies
    • Evaluate the effectiveness of communication strategies through customer surveys

  • ⛳️ Strategy 3: Leverage innovative technology

    • Invest in the latest technology to enhance digital banking platforms
    • Ensure mobile and online platforms offer a seamless user experience
    • Implement AI and data analytics to personalise customer interactions
    • Automate routine transactions to improve service efficiency
    • Offer virtual financial advice through secure digital channels
    • Regularly update digital platforms to incorporate customer feedback
    • Provide robust security features to protect customer data and build trust
    • Integrate chatbots for 24/7 customer assistance
    • Organise regular digital literacy sessions for customers
    • Continuously monitor and upgrade technology to stay ahead of market trends
personalizationtechnologycustomer-service-representativedata-analystinnovation-teamcommunication-team
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Strategies and tactics for enhancing Customer-Centric Approach at Dashen Bank

  • ⛳️ Strategy 1: Enhance personalisation through advanced analytics

    • Employ advanced data analytics to segment customers based on behaviours and preferences
    • Conduct regular customer surveys to gather data on changing needs and preferences
    • Develop tailored banking products and services for different customer segments
    • Integrate a CRM system to track and personalise every customer interaction
    • Leverage customer data to offer personalised marketing campaigns
    • Utilise AI-driven personalisation tools to recommend products and services
    • Create personalised customer journey maps to improve the customer experience
    • Implement a feedback loop to continually refine personalisation efforts
    • Collaborate with cross-functional teams to ensure alignment in personalisation strategies
    • Set and monitor KPIs to measure the effectiveness of personalisation efforts

  • ⛳️ Strategy 2: Improve transparency and communication across all channels

    • Develop standard templates for all customer communications to ensure consistency
    • Create an educational content library consisting of FAQs, tutorials, and guides
    • Ensure all communication channels provide clear information on products and fees
    • Regularly update customers on changes to products or fees through multiple channels
    • Establish a centralised CRM to enhance tracking of customer interactions
    • Train staff on clear and effective communication techniques
    • Provide transparent customer service guidelines across digital and branch channels
    • Implement a feedback mechanism for customers to rate communication clarity
    • Benchmark against industry best practices for clarity and transparency
    • Monitor customer satisfaction and confusion indexes to fine-tune communication strategies

  • ⛳️ Strategy 3: Streamline processes to boost efficiency and digital engagement

    • Map current customer journey processes to identify bottlenecks and inefficiencies
    • Implement lean methodologies to streamline workflows and reduce wait times
    • Invest in technology to automate key customer service functions
    • Enhance mobile and digital platforms to provide seamless service access
    • Develop a user-focused design for digital banking interfaces
    • Increase cloud infrastructure investment to support more scalable digital solutions
    • Implement real-time performance tracking tools to monitor service efficiency
    • Create cross-training programs to enhance staff efficiency in multiple roles
    • Use AI tools for proactive customer support and issue resolution
    • Benchmark digital engagement levels against competitors to identify areas for improvement
personalisationtransparencydata-analystcustomer-service-representativemarketing-teamit-team
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Strategies and tactics for developing internal business strategy for a Technology Service line

  • ⛳️ Strategy 1: Enhance technology compliance

    • Conduct a comprehensive audit of current technology compliance status
    • Establish clear compliance standards aligned with healthcare regulations
    • Implement a continuous monitoring system for compliance adherence
    • Educate staff on compliance best practices through regular workshops
    • Develop a centralised repository for compliance documentation
    • Integrate compliance checks into all technology procurement processes
    • Create a compliance task force to oversee enforcement and updates
    • Perform regular compliance risk assessments and analyses
    • Engage third-party auditors for unbiased compliance evaluation
    • Facilitate transparent reporting of compliance status to stakeholders

  • ⛳️ Strategy 2: Improve assessment processes

    • Define a standardised framework for technology assessments
    • Train teams on effective assessment methodologies and tools
    • Utilise advanced analytics to drive insightful assessment outcomes
    • Schedule regular assessment intervals for all technology operations
    • Gather feedback from staff and clients to refine assessment criteria
    • Deploy assessment software to ensure efficient data collection
    • Coordinate with compliance teams to align assessment objectives
    • Create a feedback loop to continuously improve assessment processes
    • Establish clear reporting channels for assessment results
    • Promote a culture of transparency in revealing assessment findings

  • ⛳️ Strategy 3: Strengthen business intelligence capabilities

    • Conduct a needs analysis to identify intelligence gaps
    • Invest in advanced BI tools and training for staff
    • Establish key performance metrics to drive BI focus
    • Streamline data integration from multiple healthcare sources
    • Develop a dashboard for real-time decision-making insights
    • Encourage cross-departmental collaboration for data sharing
    • Set up regular BI review meetings to discuss data-driven strategies
    • Pilot BI implementation projects in select units before wider rollout
    • Secure buy-in from leadership for funding BI initiatives
    • Monitor and adapt BI strategies based on evolving technical trends
technology-compliancebusiness-intelligencecompliance-officerbusiness-intelligence-analystcompliance-teambusiness-intelligence-team
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Strategies and tactics for developing a Strategic Plan for Technical Support

  • ⛳️ Strategy 1: Enhance self-service capabilities

    • Implement comprehensive knowledge base articles on ServiceNow for common user issues
    • Develop instructional videos for JAMF and Intune functionalities
    • Regularly update self-help resources based on user feedback and issue trends
    • Integrate a chatbot on ServiceNow to guide users to the right resources
    • Promote self-service options through internal communications channels
    • Utilise analytics to identify top issues that can be addressed through self-service
    • Regular training for offshore Tier 1 team to reduce escalation of common issues
    • Establish KPIs to measure reduction in calls and monitor self-service usage
    • Schedule regular reviews of self-service resources to ensure accuracy
    • Incorporate user feedback loops to continuously improve the knowledge base

  • ⛳️ Strategy 2: Strengthen internal and external communication

    • Create an outreach process for SMBC MANUBANK and Jenius Bank to clarify support channels
    • Establish regular IT updates through newsletters or webcasts for both bank entities
    • Develop an Executive support team to address high-priority issues swiftly
    • Create detailed communication protocols for off-shore and internal technical teams
    • Ensure consistent messaging and support level agreement with SMBC stakeholders
    • Implement an internal communication platform for rapid exchanges between support staff
    • Coordinate regular meetings between IT and business units to align priorities
    • Engage with stakeholders to gather input on communication improvements
    • Provide training to enhance communication skills of technical support staff
    • Conduct bi-annual satisfaction surveys with all entities to refine communication strategies

  • ⛳️ Strategy 3: Optimise resources and processes

    • Implement ITAM support and integration processes with SMBC for asset management
    • Set up a prioritised project board for ongoing strategic projects
    • Streamline shipping and receiving processes for handling employee equipment
    • Utilise ServiceNow to automate ticket assignment and escalation processes
    • Develop a detailed plan for Avaya phone retirement and Vonage CCaaS implementation
    • Collaborate with InfoSec to support projects like Netskope and audit processes
    • Create a testing and deployment schedule for Windows 11 across departments
    • Coordinate with branch offices for seamless branch moves and technology upgrades
    • Evaluate and enhance current domain trust initiatives with SMBC MANUBANK
    • Measure and track resource allocation and efficiency through performance metrics
self-servicecommunicationtechnical-supportexecutive-supportit-teamcommunications-team
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Strategies and tactics for achieving diversified growth

  • ⛳️ Strategy 1: Identify and analyse proven business models

    • Conduct market research to identify successful business models in target sectors
    • Evaluate the scalability of identified business models in different regions
    • Develop criteria for selecting partnerships or acquisitions based on proven success
    • Create a pool of potential companies within the micro-lending, BPO, insurance, and agribusiness sectors
    • Utilise data analytics to assess the impact of macroeconomic trends on these business models
    • Consult with industry experts to validate the robustness of selected business models
    • Develop a decision matrix to rank the viability of each business model
    • Set up pilot projects to test the adaptability of business models in the regional market
    • Review past case studies of similar business expansions for insights
    • Align selected business models with company’s long-term growth objectives

  • ⛳️ Strategy 2: Cultivate strategic partnerships

    • Identify key industry players and establish introductory meetings
    • Evaluate the compatibility of potential partners' business models with company growth strategies
    • Negotiate joint ventures or strategic alliances with robust terms and conditions
    • Create an advisory board involving partners from micro-lending, BPO, insurance, and agribusiness
    • Engage in knowledge exchange programs to learn best practices from partners
    • Collaborate on research and development initiatives to innovate current offerings
    • Monitor partnership performance through regular progress reviews and KPIs
    • Leverage partner networks to access new customers and markets
    • Develop team-building initiatives to foster a collaborative culture with partners
    • Plan joint marketing campaigns to amplify brand presence in target sectors

  • ⛳️ Strategy 3: Invest in technology-driven growth

    • Identify technological innovations that can enhance operations in target sectors
    • Develop a roadmap for integrating technology in existing processes for efficiency
    • Form a dedicated team to oversee the implementation of digital solutions
    • Partner with tech firms to co-create tools that address sector-specific challenges
    • Utilise automation to streamline business processes and reduce operational costs
    • Invest in training programs to enhance digital skills within the workforce
    • Implement data analytics tools to drive data-driven decisions
    • Conduct regular technology audits to ensure systems' relevance and performance
    • Explore blockchain and AI applications for enhancing transparency and productivity
    • Ensure adherence to data protection and cybersecurity standards
diversificationtechnologybusiness-analystpartnership-managerresearch-&-developmenttechnology-integration
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Strategies and tactics for achieving cost efficiency and savings from technology

  • ⛳️ Strategy 1: Conduct a comprehensive technology audit

    • Identify all current technology assets and resources
    • Evaluate the utilisation rates of current technologies
    • Assess the effectiveness and performance of existing systems
    • Identify redundant or obsolete systems that could be eliminated
    • Examine current technology costs and spending patterns
    • Highlight integration issues and inefficiencies
    • Gather feedback from staff about technology pain points
    • Identify potential areas for automation and modernization
    • Calculate potential cost savings from system consolidation
    • Develop a report summarising audit findings and opportunities

  • ⛳️ Strategy 2: Optimise technology utilisation

    • Develop a training program to enhance employee technology skills
    • Promote a cloud-first strategy to reduce on-site infrastructure
    • Implement remote work tools to minimise costs
    • Adopt software solutions with flexible licensing options
    • Regularly review and update technology usage policies
    • Utilise data analytics to drive business efficiencies
    • Encourage the use of open-source software when applicable
    • Monitor software adoption rates and user feedback
    • Implement energy-efficient technologies and practices
    • Schedule routine technology optimisation reviews

  • ⛳️ Strategy 3: Negotiate contracts and leverage strategic partnerships

    • Review all existing contracts with technology vendors
    • Identify high-cost contracts and negotiate better rates
    • Seek volume purchasing agreements for software/licenses
    • Invest in strong vendor relationship management
    • Consider forming alliances with other organisations for bulk purchasing
    • Attend industry trade shows and conferences for networking
    • Evaluate benefits of collaborative technology projects
    • Regularly review market rates for technology services
    • Incorporate performance-based clauses in technology contracts
    • Establish a procurement process for continuous cost checking
cost-efficiencytechnology-savingsit-managerprocurement-specialisttechnology-audit-teamvendor-management-team
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Strategies and tactics for achieving Academic Excellence and Community Engagement

  • ⛳️ Strategy 1: Enhance Research and Innovation Environment

    • Offer competitive research grants to faculty and students
    • Establish interdisciplinary research centres
    • Foster collaboration with industry partners for research projects
    • Organise annual research seminars and conferences
    • Provide comprehensive research facilities and labs
    • Encourage publication in high-impact journals
    • Offer workshops on research methodologies and grant writing
    • Create an online repository for research publications
    • Develop a mentorship program for junior researchers
    • Enhance digital infrastructure for remote research collaboration

  • ⛳️ Strategy 2: Engage and Impact the Community

    • Develop service-learning modules within curricula
    • Partner with local industries for community projects
    • Organise community science fairs and open days
    • Implement outreach programs in schools for STEM promotion
    • Facilitate public lectures and workshops on scientific topics
    • Collaborate with local government on regional issues
    • Develop partnerships with non-profits for community projects
    • Create a platform for community input on college initiatives
    • Establish an annual award for impactful community projects
    • Promote student volunteerism in local community services

  • ⛳️ Strategy 3: Prepare Students for Future Careers

    • Develop a robust career counseling centre
    • Organise regular workshops on employability skills
    • Provide a database of internship opportunities
    • Foster partnerships with tech companies for internships
    • Enhance curriculum with current industry standards
    • Facilitate alumni networking events for career guidance
    • Integrate problem-solving and analysis in all courses
    • Incorporate real-world projects in course assessments
    • Offer certifications in emerging technologies
    • Promote student-led innovation and entrepreneurial projects
researchcommunity-engagementfacultycareer-counselorresearch-teamoutreach-team
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Strategies and tactics for reviewing and Preparing A Strategic Plan

  • ⛳️ Strategy 1: Ensure financial sustainability

    • Conduct a thorough financial audit to understand the current financial position
    • Identify key revenue streams and develop strategies to enhance them
    • Establish an emergency fund to safeguard against unforeseen financial challenges
    • Create a budget that includes a focus on reducing costs in areas with minimal impact on quality
    • Negotiate with suppliers for better pricing on raw materials
    • Explore avenues for expanding market reach both domestically and internationally
    • Invest in training programmes for the sales team to improve sales performance
    • Analyse customer data to better understand preferences and optimize product offerings
    • Monitor financial KPIs regularly to ensure alignment with sustainability goals
    • Seek potential partnerships with complementary brands to enhance revenue

  • ⛳️ Strategy 2: Leverage technology as an enabler

    • Implement a robust ERP system to streamline supply chain and inventory management
    • Invest in advanced processing machinery to increase production efficiency
    • Utilise data analytics tools for better market and consumer insights
    • Adopt cloud-based solutions for secure and efficient data management
    • Drive e-commerce growth by enhancing the online store interface and user experience
    • Implement a mobile app for easy customer access to product information and orders
    • Automate repetitive tasks to allow employees to focus on high-value activities
    • Stay up-to-date with digital marketing trends to enhance online presence
    • Train staff on new technologies to maximise utilisation and minimise downtime
    • Collaborate with tech partners to identify innovative solutions for product tracking

  • ⛳️ Strategy 3: Enhance operational efficiency

    • Conduct a comprehensive review of current processes to identify bottlenecks
    • Implement lean manufacturing principles to reduce waste and improve efficiency
    • Standardise operating procedures across all departments
    • Invest in employee training programs focusing on operational improvement
    • Regularly review supplier relationships to ensure timely delivery of quality raw materials
    • Establish a cross-functional team to improve communication and streamline operations
    • Implement real-time tracking for inventory and deliveries
    • Create a continuous improvement culture with regular feedback loops
    • Set measurable targets for production efficiency and monitor progress
    • Ensure compliance with all industry regulations to avoid operational disruptions

  • ⛳️ Strategy 4: Strengthen stakeholder management

    • Map all key stakeholders and develop tailored engagement plans
    • Use regular surveys and feedback mechanisms to gauge stakeholder needs and satisfaction
    • Organise quarterly meetings with key suppliers to maintain strong relationships
    • Develop a corporate social responsibility plan to enhance community engagement
    • Communicate transparently about business changes and developments with stakeholders
    • Build a loyalty program for customers to enhance retention
    • Engage with industry associations for broader influence and insight
    • Regularly update shareholders with performance briefings and future plans
    • Create partnership opportunities with local farms for sustainable raw material supply
    • Establish a stakeholder advisory board to drive engagement and provide strategic input
financial-sustainabilitytechnology-integrationfinancial-analystsupply-chain-managersales-teamit-department
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How to track your Technology strategies and tactics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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