Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for Community Manager

What is Community Manager strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Community Manager strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Community Manager strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Community Manager strategy examples

You will find in the next section many different Community Manager tactics. We've included action items in our templates to make it as actionable as possible.

Strategies and tactics for developing a strategic plan for Bilimoia community

  • ⛳️ Strategy 1: Conduct a comprehensive needs assessment

    • Identify key stakeholders within the Bilimoia community and organise focus groups
    • Evaluate community infrastructure needs, including transport, health, and education
    • Assess current socio-economic conditions to identify gaps and opportunities
    • Gather input from community members through surveys and forums
    • Analyse existing resources and fund allocation in areas affected by mining activities
    • Review the MOA and current utilisation of royalty payments and funds
    • Compile data on community needs and resources for strategic planning
    • Engage external experts to validate findings and recommendations
    • Create a comprehensive needs assessment report for stakeholders
    • Present findings to the community and obtain feedback

  • ⛳️ Strategy 2: Design an integrated development framework

    • Define the vision and mission for the community's future development
    • Outline strategic objectives aligned with the 7 fundamental pillars of development
    • Identify measurable key performance indicators (KPIs) for each development pillar
    • Develop specific initiatives for each pillar with assigned resources and timelines
    • Incorporate sustainable practices into all development plans
    • Align development plans with national urbanisation programmes
    • Create a collaborative governance structure involving local leaders and stakeholders
    • Leverage expert partnerships to support plan execution
    • Ensure community engagement through participatory planning processes
    • Draft a comprehensive integrated development framework document

  • ⛳️ Strategy 3: Implement and track progress

    • Develop a detailed implementation roadmap with timelines and responsibilities
    • Secure necessary funding from identified sources, including royalty payments and funds
    • Establish regular monitoring and evaluation processes for initiatives
    • Deploy project management tools to track progress and manage resources
    • Communicate progress transparently to all stakeholders and the community
    • Adjust strategies and initiatives based on feedback and evaluation results
    • Regularly report outcomes against established KPIs
    • Foster community engagement and ownership through local workshops and forums
    • Scale successful projects and initiatives for broader impact
    • Plan for a final review and adaptation of the strategic framework at the end of the 3-year period
urbanisationcommunity-developmentproject-managercommunity-liaisonstrategic-planning-teamcommunity-outreach-team
Implement these strategies

Strategies and tactics for building relationships with the community

  • ⛳️ Strategy 1: Organise community events

    • Host regular meet-and-greet sessions with players at community centres
    • Arrange basketball clinics for local schools hosted by team players
    • Facilitate a community family day with fun activities and games
    • Create an annual charity basketball tournament involving local teams
    • Invite local community leaders to team practices and events
    • Collaborate with local organisations to host themed community nights at games
    • Organise autograph signing sessions and photo opportunities with players
    • Initiate a community open house at the team’s training facility
    • Plan cultural exchange events to celebrate local history and diversity
    • Host a community appreciation night, offering discounted tickets to residents

  • ⛳️ Strategy 2: Implement community outreach programs

    • Set up mentorship programs for youth with players and coaches
    • Launch a basketball scholarship fund for aspiring athletes
    • Partner with schools for educational visits by team members
    • Create a volunteer group consisting of players for local projects
    • Implement a recycling or environmental awareness initiative
    • Host regular health and wellness workshops with team nutritionists
    • Coordinate with hospitals for player visits to children’s wards
    • Provide support for community sports leagues with team resources
    • Establish a community feedback channel to improve engagement
    • Develop a youth ambassador program to inspire involvement in sports

  • ⛳️ Strategy 3: Enhance digital and social media engagement

    • Develop a dedicated section on the team’s website for community news
    • Initiate community-focused social media campaigns highlighting local stories
    • Create behind-the-scenes content showcasing players in community activities
    • Engage with local influencers to share team initiatives
    • Utilise user-generated content by encouraging fans to share their experiences
    • Host online contests and giveaways with community-centric themes
    • Conduct live Q&A sessions with players focusing on interacting with fans
    • Share monthly newsletters updating on team and community engagements
    • Implement polls and surveys to gather community feedback on social media
    • Collaborate with local media to broadcast community-focused team segments
community-engagementsports-teamcommunity-managerevent-coordinatormarketing-teampublic-relations-team
Implement these strategies

Strategies and tactics for achieving a positive evaluation of community investment

  • ⛳️ Strategy 1: Engage with the community

    • Organise regular community forums to discuss ongoing projects
    • Conduct surveys to understand community needs and feedback
    • Create partnerships with local organisations and leaders
    • Establish a community advisory board
    • Develop a communication channel for continuous community engagement
    • Implement a feedback mechanism for community suggestions and complaints
    • Host events to showcase the progress and benefits of investments
    • Provide regular updates on investment impacts and successes
    • Celebrate local success stories and achievements
    • Ensure transparency in decision-making processes

  • ⛳️ Strategy 2: Enhance project visibility

    • Develop a comprehensive marketing plan highlighting community benefits
    • Use social media to share updates and success stories
    • Create a dedicated section on your website for community investment news
    • Produce video content illustrating the positive impacts of projects
    • Publish newsletters with success metrics and testimonies
    • Collaborate with local media for coverage of key investment milestones
    • Install informational signage at project sites
    • Host public tours of project facilities and sites
    • Engage influencers to share about community projects
    • Participate in local events to increase project awareness

  • ⛳️ Strategy 3: Measure and showcase impact

    • Define clear metrics to assess the impact of investments
    • Conduct baseline studies to measure initial community conditions
    • Perform quarterly evaluations to track changes and progress
    • Compile data into comprehensive reports for stakeholders
    • Share impact assessments and success stories with the public
    • Use infographics and visual data to communicate results
    • Solicit testimonials from beneficiaries and community leaders
    • Benchmark success against similar projects in other regions
    • Create case studies to illustrate investment success
    • Recognise and reward community members contributing to success
community-engagementproject-visibilitycommunity-relations-managermarketing-coordinatorpublic-relationscommunity-outreach
Implement these strategies

Strategies and tactics for developing a strategic plan for Project Ready Community Outreach

  • ⛳️ Strategy 1: Establish clear goals and objectives

    • Conduct a SWOT analysis to identify strengths, weaknesses, opportunities, and threats
    • Engage stakeholders in a visioning workshop to define long-term goals
    • Set short-term and long-term objectives to guide organisational activities
    • Ensure alignment of goals with the overall mission and vision of the organisation
    • Establish measurable indicators for each objective to assess progress
    • Regularly review and adjust objectives based on feedback and outcomes
    • Document all goals and objectives in a strategic planning document
    • Share the goals and objectives with staff and stakeholders for input and buy-in
    • Align resources and capabilities to meet defined objectives
    • Create a timeline for achieving each goal with milestones

  • ⛳️ Strategy 2: Enhance organisational capacity and resources

    • Identify skills gaps and training needs among staff and volunteers
    • Develop a capacity-building plan focused on staff development and resource allocation
    • Seek partnerships with other organisations to leverage resources and expertise
    • Explore funding opportunities and diversify revenue streams
    • Implement technology solutions to improve operational efficiency
    • Optimise use of physical resources such as office space and equipment
    • Establish a volunteer recruitment, training, and retention programme
    • Encourage a culture of continuous improvement and innovation
    • Regularly assess and revise resource allocation to respond to changing needs
    • Communicate progress and achievements to stakeholders to demonstrate value

  • ⛳️ Strategy 3: Strengthen community engagement and outreach

    • Map out community needs and priorities through surveys and consultations
    • Develop targeted outreach programmes based on identified community needs
    • Foster relationships with community leaders and local organisations
    • Use multiple communication channels to reach diverse community groups
    • Develop an effective social media strategy to raise awareness and engage supporters
    • Organise regular community events to build trust and visibility
    • Encourage stakeholder feedback and use it to inform programme development
    • Build a network of community ambassadors to advocate for the organisation
    • Collaborate with media outlets to boost public relations efforts
    • Continuously evaluate community engagement efforts and adapt strategies as needed
strategic-planningcommunity-outreachproject-managercommunity-engagement-specialiststrategy-development-teamoutreach-team
Implement these strategies

Strategies and tactics for launching an online community for musicians

  • ⛳️ Strategy 1: Build a compelling and user-friendly platform

    • Conduct market research to identify the needs and wants of musicians in an online community
    • Select a reliable web hosting service and choose a scalable platform that meets your technical requirements
    • Design an intuitive user interface with easy navigation and access to key features
    • Implement essential features such as profiles, forums, a marketplace, and event calendars
    • Ensure mobile compatibility and responsive design for accessibility across all devices
    • Incorporate a secure and simple sign-up process with various authentication options
    • Integrate social media logins to encourage quick and easy engagement
    • Test the platform with a focus group of musicians to gather feedback and refine features
    • Develop a content moderation plan to ensure a positive and safe environment
    • Provide clear tutorials or a help section to assist users in navigating the platform

  • ⛳️ Strategy 2: Engage musicians and gather early adopters

    • Identify influential musicians and bands that align with your community's mission
    • Reach out to potential ambassadors and offer them exclusive benefits for promoting the community
    • Create partnerships with music schools, production companies, and recording studios
    • Host online events such as live Q&A sessions, webinars, or workshops to attract initial members
    • Offer early adopters exclusive content and privileges to entice them to join
    • Utilise email marketing by sending out personalised invitations to join the platform
    • Incorporate an easy referral programme to encourage word-of-mouth promotion
    • Provide incentives for signing up early such as discounts on memberships or access to unique resources
    • Collaborate with music blogs and online magazines to feature your community
    • Participate in music forums and groups to subtly promote the platform and attract new members

  • ⛳️ Strategy 3: Implement a multichannel promotional strategy

    • Design an engaging social media strategy using platforms popular among musicians like Instagram and TikTok
    • Create visually appealing shareable content such as videos, infographics, and testimonials
    • Run targeted ad campaigns on social media platforms to reach your specific musician audience
    • Leverage SEO techniques to increase visibility and organic traffic to the platform
    • Partner with influencers in the music industry to gain credibility and reach a wider audience
    • Utilise content marketing by writing articles, creating video content, or hosting podcasts
    • Network at music industry events to create awareness among professionals in the field
    • Develop a regular newsletter that provides valuable content and updates about the community
    • Analyse the performance of different promotional channels and adjust strategies accordingly
    • Encourage members to create user-generated content and share their experiences on social media
musiciansonline-communitycommunity-managermarketing-specialistdevelopment-teammarketing-team
Implement these strategies

Strategies and tactics for building product advocacy

  • ⛳️ Strategy 1: Engage with customers

    • Conduct regular customer surveys to gather feedback
    • Host monthly webinars to provide product updates
    • Establish a dedicated customer success team
    • Implement a robust CRM system to track customer interactions
    • Create a loyalty program for repeat customers
    • Develop targeted content for different customer segments
    • Run interactive workshops to demonstrate product features
    • Offer incentives for customers who refer others
    • Schedule bi-annual focus groups to refine product offerings
    • Regularly update FAQs and support materials

  • ⛳️ Strategy 2: Leverage social proof

    • Encourage customers to leave reviews on popular platforms
    • Develop a case study repository featuring success stories
    • Collaborate with influencers in industry-specific niches
    • Create a customer testimonial section on your website
    • Share user-generated content on social media channels
    • Organise an ambassador programme for brand enthusiasts
    • Publish industry awards and certifications for credibility
    • Run campaigns highlighting mainstream media mentions
    • Host an annual customer appreciation event
    • Create and share engagement reports showcasing product impact

  • ⛳️ Strategy 3: Strengthen community engagement

    • Initiate an online community forum for product users
    • Host quarterly meetups or networking events
    • Launch a series of podcasts discussing industry trends
    • Form partnerships with complementary brands for joint webinars
    • Implement a customer advisory board for ongoing feedback
    • Offer a mentorship programme for new customers
    • Create weekly newsletters with community highlights
    • Use social media to facilitate discussions on relevant topics
    • Develop competitions or challenges related to product use
    • Support grassroots initiatives that align with brand values
advocacycustomer-engagementcustomer-success-managercommunity-managercustomer-supportmarketing
Implement these strategies

Strategies and tactics for improving community communication

  • ⛳️ Strategy 1: Utilise social media platforms

    • Develop a content calendar to ensure regular posting
    • Create engaging stories and posts to highlight community successes
    • Engage with local influencers to amplify the reach of posts
    • Utilise Facebook groups for community-focused discussions
    • Host live Q&A sessions with community leaders
    • Share testimonials from people involved in successful projects
    • Encourage community members to share content
    • Regularly update profile information to reflect current initiatives
    • Use paid promotions to reach a wider audience
    • Analyse engagement metrics weekly to adjust strategies accordingly

  • ⛳️ Strategy 2: Leverage local media and publications

    • Build relationships with journalists from local newspapers
    • Draft press releases for significant community achievements
    • Submit regular columns or articles about community projects
    • Reach out to local radio stations for interviews or announcements
    • Collaborate with schools for publication in their newsletters
    • Develop a quarterly community bulletin distributed in physical copies
    • Organise open days and invite local media for coverage
    • Engage with community magazines for feature stories
    • Utilise local event boards for promoting upcoming opportunities
    • Create media kits for easy access to partnership information

  • ⛳️ Strategy 3: Host engaging community events

    • Organise quarterly meet-and-greet events in local venues
    • Develop workshops about effective communication strategies
    • Host an annual community showcase of past accomplishments
    • Create informational booths at local fairs and markets
    • Utilise community centres for project presentations
    • Conduct focus groups to gather feedback and suggestions
    • Partner with businesses to sponsor community-wide events
    • Use interactive activities to engage attendees
    • Set up suggestion boxes for public input at events
    • Document and share event highlights on all channels
social-mediacommunity-engagementcommunity-managerpublic-relations-specialistcommunications-teamevent-planning-team
Implement these strategies

Strategies and tactics for promoting sustainable development

  • ⛳️ Strategy 1: Reduce carbon footprint

    • Implement energy-efficient solutions in buildings
    • Reduce reliance on fossil fuels through renewable energy sources
    • Promote public transportation and incentivise carpooling
    • Establish carbon offset programmes
    • Improve waste management and recycling initiatives
    • Support telecommuting and flexible work arrangements
    • Adopt sustainable procurement policies
    • Conduct regular carbon footprint assessments
    • Engage employees in sustainability practices
    • Use eco-friendly materials in production processes

  • ⛳️ Strategy 2: Enhance community engagement

    • Partner with local organisations on sustainability projects
    • Promote environmental education programmes in schools
    • Organise community clean-up events
    • Support local farmers and businesses
    • Advocate for policies supporting sustainable development
    • Develop and maintain community gardens
    • Host workshops on sustainable living practices
    • Facilitate community recycling and composting programmes
    • Encourage community feedback on sustainability initiatives
    • Recognise and reward community leaders in sustainability

  • ⛳️ Strategy 3: Foster sustainable economic growth

    • Promote green jobs and industries
    • Support startups focused on sustainability innovations
    • Implement sustainability criteria in business funding
    • Encourage responsible investment practices
    • Develop sustainable tourism practices
    • Promote corporate social responsibility
    • Support circular economy initiatives
    • Implement training programmes on sustainable business practices
    • Create partnerships for sustainable supply chains
    • Monitor and report on economic sustainability metrics
sustainabilitycommunity-engagementsustainability-managercommunity-coordinatorcorporate-social-responsibility-teamenvironmental-education-team
Implement these strategies

Strategies and tactics for opening a new branch office for the World Assembly of Muslim Youth in the UK

  • ⛳️ Strategy 1: Conduct market research and feasibility analysis

    • Identify potential locations for the new branch office
    • Conduct a demographic study of youth populations in selected areas
    • Evaluate the local demand for Islamic youth services and programmes
    • Analyse competition and identify gaps in services offered in the area
    • Assess the cultural and legal environment for operations in the UK
    • Consult with local community leaders and stakeholders
    • Evaluate the financial viability of establishing a new branch
    • Prepare a SWOT analysis for the potential branch locations
    • Compile a comprehensive market research report
    • Present feasibility findings to the leadership team

  • ⛳️ Strategy 2: Develop a comprehensive operational plan

    • Draft a detailed business plan for the new branch operations
    • Define the mission, vision, and objectives for the UK office
    • Determine the organisational structure and staffing needs
    • Create a budget and financial projections for the branch
    • Identify potential funding sources and partnerships
    • Establish timelines and milestones for the launch
    • Develop programmes and services tailored to local needs
    • Plan marketing and outreach strategies to raise awareness
    • Outline regulatory and legal compliance requirements
    • Set up systems for performance monitoring and evaluation

  • ⛳️ Strategy 3: Build and mobilise a local support network

    • Engage with local Islamic organisations and communities
    • Establish a network of volunteers and ambassadors
    • Conduct informational and networking events
    • Develop partnerships with schools, mosques, and youth groups
    • Create a local advisory council with community leaders
    • Organise workshops and training sessions for community members
    • Collaborate with local media to promote the organisation
    • Identify and train local champions to advocate the mission
    • Gather feedback and insights from the community
    • Leverage social media to engage with a broader audience
expansioncommunity-engagementproject-managercommunity-liaisonresearch-teamoperations-team
Implement these strategies

Strategies and tactics for generating patients for B2C in healthcare

  • ⛳️ Strategy 1: Develop an online presence

    • Create a user-friendly website with detailed service information
    • Optimise website for search engines to improve discoverability
    • Establish active social media profiles on platforms like Facebook and Instagram
    • Share educational content regularly to engage potential patients
    • Implement online booking systems for convenience
    • Utilise online reviews and testimonials to build trust
    • Ensure mobile-friendly web design for broader access
    • Run targeted ads on social media to reach potential patients
    • Regularly update content based on patient feedback
    • Collaborate with influencers in the healthcare space for wider reach

  • ⛳️ Strategy 2: Enhance community engagement

    • Host free webinars or workshops on health topics
    • Participate in local health fairs or community events
    • Establish partnerships with local businesses for mutual promotion
    • Offer free initial consultations to attract new patients
    • Develop referral programs encouraging existing patients to refer new ones
    • Sponsor local schools or sports teams for brand visibility
    • Create patient loyalty programs with perks for repeated services
    • Collaborate with other health professionals for cross-referrals
    • Distribute flyers or health guides in local community centres
    • Engage with local online forums or groups to provide health insights

  • ⛳️ Strategy 3: Leverage technology and innovation

    • Implement telehealth services to reach a wider audience
    • Use data analytics to understand patient preferences and tailor services
    • Develop a mobile app for easy patient access to services and resources
    • Utilise CRM systems to enhance patient experience and follow-up
    • Offer personalised health advice using AI integration
    • Send automated reminders for appointments to decrease no-shows
    • Provide an online chatbot for 24/7 basic inquiries and appointment setting
    • Create virtual health assessments or screenings as entry points for new patients
    • Ensure patient data security and clear communication about privacy
    • Monitor emerging health tech trends to stay ahead in offering services
online-presencecommunity-engagementdigital-marketing-managercommunity-outreach-coordinatortech-development-teamengagement-and-outreach-team
Implement these strategies

How to track your Community Manager strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents
Copyright © 2024 Tability