Find your next good goal.

Objective

Increase Employee Retention

1. Create an employee recognition program
2. Increase employee retention rate by 15%
3. Increase employee satisfaction ratings by 25%

Objective

Improve employee engagement and satisfaction.

1. Increase employee satisfaction survey score by 10%.
2. Increase employee engagement survey score by 10%.
3. Increase employee referrals by 25%.

Objective

Increase the number of sales meetings

1. Increase the total number of sales leads by 40%.
2. Increase the total number of sales meetings by 30%.
3. Reduce the average time to close a sale by 30%.

Objective

Improve the value and efficiency of our financial asset management processes

1. Increase overall financial performance by 80%\
2. Increase the value of our financial assets by 25%
3. Reduce the time spent on financial asset management tasks by 50%

Objective

Improve our FP&A processes

1. Reduce the time spent on manual data entry by 50%
2. Improve accuracy of financial projections by 25%
3. Increase the use of data driven decision making by 20%

Objective

Improve the accuracy and efficiency of our tax and accounting processes

1. Reduce errors in tax and accounting processes by 5%
2. Increase accuracy of tax and accounting tasks by 5%
3. Improve customer satisfaction with tax and accounting services by A%

Objective

Improve the accuracy and timeliness of payroll processing

1. Reduce the number of errors in payroll calculations by 10%
2. Increase employee satisfaction with the payroll process by 20%
3. Increase the number of employees paid on time by 15%

Objective

Land and expand through product stickiness

1. Reduce churn rate by 50%
2. Double our ARPC(Average revenue per customer)
3. Increase NPS rating by 10

Objective

Our JS codebase has migrated to TypeScript

1. Reduce the use of "any" type by 30%
2. 75% of our JS repositories are now using TypeScript
3. 80% of frontend developers have gone through TypeScript training

Objective

Attain great security standards

1. All developers score 90+ in our security awareness training
2. 100% of devices are enrolled in a Mobile Device Management system
3. 100% of our services have a threat mitigation system in place

Objective

Leverage positive customer feedback to increase advocacy sentiment

1. Publish 10 customer case studies
2. Gain 40 public reviews with 4+ stars across all platforms
3. Increase leads coming from advocacy resources from 50 to 85/week

Objective

Reduce activation churn via high-touch onboarding

1. Increase concierge onboarding sessions from 12% to 25% of leads
2. Increase engagement with onboarding drip fro 10% to 20%
3. Improve survey scores from 3.2 to 4.1 for personalized onboarding calls

Objective

Improve team responsiveness while maintaining great customer satisfaction

1. Decrease our First Reply Time from 6h to 20mins
2. Increase support calls ratings from 3.8 to 4.2 stars
3. Reduce our Average Resolution Time from 18h to 6h

Objective

Achieve $5,000,000 in quarterly revenue

1. Increase MRR from $1.5M to $1.8M
2. Successfully expand revenue to EU market with $50K MRR coming from Europe
3. Achieve 30% upsell to existing customers

Objective

Make channel partners a significant part of our success

1. Get $120,000 in ARR through channel partners
2. Recruit 25 new channels partners in US and EU
3. Generate $20,000 in revenue for partners through our affiliate program

Objective

Become a compelling offer for large and Enterprise customers

1. Sign 15 Enterprise customers with ACV >$60,000
2. Recruit 3 Enterprise Sales specialists
3. Generate $3M in qualified Enterprise leads

Objective

Turn sales into an efficient growth engine

1. Reduce Customer Acquisition Costs from $740 to $350
2. Increase inbound sales by 30%
3. Reduce the sales cycle from 9 to 3 months

Objective

Expand revenue in Europe

1. Recruit 10 resellers in Europe
2. 10% of new sales are coming from EU customers
3. Generate a pipeline of $500K in Europe

Objective

Provide amazing Developer Experience (DX) by improving dev speed

1. 90% of products have a standardized Continuous Delivery pipeline
2. Reduce average build time from 20 minutes to 2 minutes
3. Reduce release cycle time from 12 days to 3 days

Objective

Build an amazing incident management process

1. Reduce the number of regressions by 60%
2. Increase the size of the incident response team from 2 to 6 people
3. Reduce the MTTR from 3h to 60 minutes

Objective

Have a world class DR process

1. Increase the number of DR tests from 1 to 3 per quarter
2. Reduce recovery period from 24h to 12h
3. Reduce recovery point objective from 12 business hours to 4 business hours

Objective

Make security part of our culture

1. Roll out fleet management pilot to 30% of the company
2. 2FA is used on all 3rd party services used by employees
3. 100% of our employees have gone through security training

Objective

Significantly improve the user experience through better performance

1. Decrease the number of production exceptions by 45%
2. Accelerate customer instance cold start time from 2min to 10s
3. Reduce API response time from 900ms to 450ms

Objective

Demonstrate incredible standards in code quality

1. 100% of pull requests are reviewed by 2 developers
2. 75% of the developers have gone through QA training
3. 100% of repositories are using code linting and static code analysis