Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Quality Assurance Agent OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Assurance Agent to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Quality Assurance Agent OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action π
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Quality Assurance Agent OKRs examples
We've added many examples of Quality Assurance Agent Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to enhance the identification of quality assurance agent trends
ObjectiveEnhance the identification of quality assurance agent trends
KRAllocate 20% of work time to analyze and draw trend data from tracked metrics
Dedicate 20% of daily hours to data analysis
Identify key metrics for regular tracking
Create visual interpretations of trend data
KRDeliver a quarterly report detailing identified trends and improvement areas
Compile and present a detailed quarterly report
Highlight areas needing improvement
Analyze data to identify prevalent business trends
KRDevelop and implement an effective method for tracking agent performance metrics
Choose suitable performance tracking software/tools
Identify key performance indicators relevant to agent performance
Train agents and management on using tracking system
OKRs to enhance overall customer satisfaction experience
ObjectiveEnhance overall customer satisfaction experience
KRIncrease Customer Satisfaction Index (CSI) by 20% through service improvement
Implement extensive training for customer service agents
Regularly review and adjust customer service protocols
Introduce a customer feedback system for continuous improvement
KRAchieve a 10% increase in positive customer reviews on various platforms
Implement customer satisfaction surveys after product or service delivery
Improve customer service responsiveness and politeness
Offer incentives for submitting positive reviews
KRDecrease customer complaints by 15% by enhancing product quality
Evaluate current product quality and identify issues causing dissatisfaction
Develop a customer feedback system to monitor product quality improvements
Design and implement quality improvement measures for identified issues
Quality Assurance Agent OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide π
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated Quality Assurance Agent OKR dashboards

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Quality Assurance Agent OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to enhance overall Identity and Access Management system
OKRs to broaden the base of individual donors
OKRs to enhance clarity in roles and foster trust in interpersonal relationships
OKRs to grow personal net worth to $1M
OKRs to raise 1 Million US Dollars as seed funding
OKRs to enhance team's effectiveness in sales and customer service through specialized training