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tability.ioWhat are Problem Solving OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Problem Solving to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Problem Solving OKRs examples
You will find in the next section many different Problem Solving Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance personal empowerment and boost confidence to improve organizational problem-solving skills
ObjectiveEnhance personal empowerment and boost confidence to improve organizational problem-solving skills
KRAchieve a 20% improvement in problem-solving efficiency according to evaluation metrics
Introduce new software tools to streamline workflows- Regularly review and refine problem-solving processes
- Implement problem-solving training sessions for employees
- KRSuccessfully tackle and resolve 3 major organizational issues using newly learned skills
- Monitor effectiveness and adjust strategies as needed
- Identify 3 major organizational issues to resolve
- Apply newly learned skills to these issues
- KRAttend two professional development workshops focused on personal empowerment and confidence-building
- Research and register for two empowerment and confidence workshops
- Complete prerequisite activities provided by workshop organizers
- Book off necessary dates for workshop attendance
OKRs to enhance analytical thinking and problem-solving skills
- ObjectiveEnhance analytical thinking and problem-solving skills
- KRImplement creative solutions to 3 ongoing business challenges
- Implement and monitor the effectiveness of these solutions
- Research and develop innovative strategies to address these challenges
- Identify 3 key challenges affecting business productivity or growth
- KRSolve 5 complex analytical problems per week without assistance
- Allocate dedicated time daily for problem-solving
- Determine and understand problem scope and requirements
- Constantly develop and grow problem-solving skills
- KRComplete 3 logic and problem-solving related online courses
- Research and select three online courses focused on logic and problem solving
- Systematically complete each course according to its curriculum
- Enroll in the selected courses on their respective platforms
OKRs to enhance analytical thinking and problem-solving skills
- ObjectiveEnhance analytical thinking and problem-solving skills
- KRSolve 10 complex business cases using analytical problem-solving methods
- Review and document the solutions derived for each case
- Apply analytical problem-solving methods to each case
- Identify the 10 complex business cases requiring resolution
- KRComplete an online course in data analysis by achieving 90% grade
- Take weekly assessments to monitor and improve progress
- Dedicate 2 hours daily for consistent learning and practice
- Sign up for a reputable online data analysis course
- KRTeach 3 co-workers problem-solving techniques enhancing team's analytical thinking ability
OKRs to instill a problem-solving mindset across the team
- ObjectiveInstill a problem-solving mindset across the team
- KRIncrease employee satisfaction score regarding problem-solving by 20%
- Recognize and reward effective problem-solving
- Implement regular problem-solving training sessions
- Develop a transparent, efficient feedback mechanism
- KRImplement a bi-weekly problem-solving workshop for all team members
- Prepare problem-solving materials and exercises
- Schedule and announce workshop dates to all team members
- Identify relevant problems to address in the workshop
- KRResolve 90% of internal issues through collaborative team brainstorming sessions
- Identify and categorize internal issues beforehand
- Foster open communication and idea sharing during sessions
- Arrange regular collaborative brainstorming sessions with team
OKRs to enhance problem-solving proficiency in water treatment
- ObjectiveEnhance problem-solving proficiency in water treatment
- KRComplete 2 in-depth courses related to water treatment problem-solving by quarter-end
- Enroll and commence the chosen courses
- Complete all assignments and final exams for both courses
- Identify 2 comprehensive courses related to water treatment problem-solving
- KRMentor 2 colleagues on developed problem-solving skills in water treatment procedures
- KRSolve at least 3 complex, real-world water treatment problems per month
- Learn advanced water treatment techniques
- Propose solutions to identified problems
- Research ongoing issues in global water treatment
OKRs to improve efficiency in team support
- ObjectiveImprove efficiency in team support
- KRDecrease average response time to team requests by 30%
- Implement a central team communication platform
- Prioritize and delegate team queries efficiently
- Train staff in time-effective communication methods
- KRImplement a tracking system to improve accountability and time management
- Research and select an appropriate tracking system
- Regularly review system data and adjust processes
- Train the team on using the system
- KRResolving 95% of team issues within two hours of initial report
- Develop efficient problem-solving methods for common issues
- Implement quick communication channels for issue reporting
- Establish on-call support team for immediate troubleshooting
OKRs to enable efficient daily functioning for my boss
- ObjectiveEnable efficient daily functioning for my boss
- KRMitigate 90% of potential challenges by developing a proactive problem-solving strategy
- Implement strategy and continuously review effectiveness
- Identify potential challenges within company operations
- Develop proactive problem-solving strategy methods
- KRStreamline workflow processes to cut down on 20% of boss's non-essential tasks
- Implement new streamlined work protocols
- Identify inefficiencies in current workflow processes
- Develop delegation strategies for non-essential tasks
- KRReduce boss's meeting time by 15% through effective scheduling and preparation
- Implement a strict meeting agenda to maintain focus and efficiency
- Schedule back-to-back meetings to minimize wasteful downtime
- Limit unnecessary attendees for more succinct discussion
OKRs to improve ticket resolution process in DACH region
- ObjectiveImprove ticket resolution process in DACH region
- KRImplement effective process in 95% of DACH tickets
- Develop clear, concise guidelines for handling DACH tickets
- Monitor and evaluate ticket resolution success rates
- Train staff on new ticket handling procedures
- KRDecrease average ticket resolution time by 25%
- Implement more efficient ticket sorting and prioritization systems
- Train team in advanced problem-solving techniques
- Introduce automation wherever possible
- KRIncrease customer satisfaction with resolution process by 30%
- Implement a comprehensive training program for customer service representatives
- Develop and introduce a streamlined, multi-channel complaint resolution system
- Conduct surveys to identify areas of dissatisfaction in the resolution process
OKRs to strengthen and broaden critical thinking skills
- ObjectiveStrengthen and broaden critical thinking skills
- KRComplete 3 distinct, comprehensive problem-solving exercises per week
- Allocate specific time for each exercise's completion
- Evaluate and review the problem-solving process weekly
- Choose three unique, complex problems to solve each week
- KRRead and critically analyze 2 new academic or scientific articles per month
- Thoroughly read each article
- Write a critical analysis of each article
- Select two academic or scientific articles
- KRAttend 1 workshop or seminar on logic or reasoning each month
- Research upcoming workshops or seminars on logic or reasoning
- Schedule the event into your personal calendar
- Register for one event of interest each month
OKRs to achieve higher NPS and CSAT ratings
- ObjectiveAchieve higher NPS and CSAT ratings
- KRProvide training for customer service team to improve problem-solving and communication skills
- Schedule and administer training sessions
- Identify the skill gaps among the customer service team members
- Find or develop a suitable training programme
- KRImplement a feedback system to address customer concerns proactively
- Train staff on handling and implementing feedback
- Develop a user-friendly online platform for customer feedback
- Regularly review and address customer feedback
- KRIncrease customer satisfaction by 10% through optimizing service processes
- Implement customer feedback system for service improvement suggestions
- Conduct staff training on customer relations and service efficiency
- Streamline service processes to minimize customer waiting times
How to write your own Problem Solving OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Problem Solving OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Problem Solving OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Problem Solving OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to grow the mailing list and expand the reachable demographic
- OKRs to hire top-level Senior UX Researcher
- OKRs to successfully complete the end of 1st - 9 weeks
- OKRs to achieve a 90% service level performance
- OKRs to enhance safety consciousness in American Pest's company culture
- OKRs to establish uninterrupted power supply for all cable and net nodes during blackouts