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What are Business Operations Manager OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Operations Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Business Operations Manager OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Business Operations Manager OKRs examples
You will find in the next section many different Business Operations Manager Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to implement automation and enhance workflow processes in business operations
ObjectiveImplement automation and enhance workflow processes in business operations
KRTrain all teams on new systems and demonstrate 30% reduction in processing times
Monitor and report the reduction in processing times- Schedule and conduct training sessions for all teams
- Develop comprehensive training materials for new systems
- KREnhance three business processes to increase efficiency by 25%
- Develop solutions or strategies to streamline identified weak areas
- Identify weakest areas in current business processes for target improvement
- Implement the improvements and assess the efficiency increment
- KRAdopt two automation tools that reduce manual tasks by 40%
- Evaluate and test chosen automation tools for efficiency
- Research and identify potential automation tools relevant to our tasks
- Implement, monitor, and fine-tune the automation tools
OKRs to enhance risk management and business support systems
- ObjectiveEnhance risk management and business support systems
- KRDevelop action plans to minimize identified risks by 25%
- Identify potential risks within the current operations
- Develop strategies to counteract each identified risk
- Implement these strategies effectively at all operational levels
- KRImprove 3 current business support strategies based on risk analysis results
- Optimize existing contingency plans using risk analytics results
- Revise support strategy based on highest probable risks
- Implement risk mitigation tactics based on identified vulnerabilities
- KRImplement a risk identification process for 80% of business operations areas
- Define the scope of business operations for risk assessment
- Conduct risk identification training for employees
- Develop risk identification strategies for specified areas
OKRs to expand business operations while ensuring economic sustainability and profitability
- ObjectiveExpand business operations while ensuring economic sustainability and profitability
- KRIncrease net profit margin by 15% through cost management and optimization strategies
- Negotiate with suppliers for lower purchasing prices
- Eliminate unnecessary expenses and wasteful processes
- Implement energy efficiency measures to reduce utility costs
- KRImprove operational efficiency by 20% with technology-based process enhancements
- Upgrade existing technology to newer, more efficient models
- Implement automated workflow software for routine processes
- Train employees on utilizing technology for increased productivity
- KRGain 10 new high value contracts to diversify company revenue streams
- Directive focused negotiation and closing of 10 high-value contracts
- Develop personalized pitch proposals for each targeted client
- Identify and target 15 potential high-value clients in diverse industries
OKRs to maximise profits from current business operations
- ObjectiveMaximise profits from current business operations
- KRIncrease annual sales by 15%
- Improving customer retention through excellent services
- Implement marketing strategies to attract new customers
- Launch new, in-demand products to increase sales volume
- KRUpsell or cross-sell to existing clients to increase per-client revenue by 10%
- Develop customized promotion or discount plans for existing clients
- Analyze clients' purchasing patterns to identify upselling opportunities
- Train staff on effective cross-selling techniques
- KRCut down operational costs by minimum 7%
- Implement energy-saving strategies to reduce utility expenses
- Streamline processes to increase efficiency and decrease wasted resources
- Renegotiate contracts with suppliers for better pricing
OKRs to amplify efficiency and scalability of Business Operations' internal processes
- ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
- KRIncrease team's operational efficiency by 25% through process automation and training
- KRReduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- KRExpand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
OKRs to boost sustainable growth and profitability of the business
- ObjectiveBoost sustainable growth and profitability of the business
- KRReduce operational costs by 10% through efficiency improvements
- Implement energy-saving measures in all company facilities
- Streamline processes to eliminate non-value-adding activities
- Invest in cost-effective, high-efficiency equipment
- KRGrow customer base by 20% with green initiatives
- Host community events showcasing company's commitment to sustainability
- Develop a marketing campaign focusing on company's environmental efforts
- Implement a customer rewards program for eco-friendly purchasing decisions
- KRIncrease net profit margin by 15%
- Evaluate pricing strategies, increase price where appropriate
- Improve operational efficiency to reduce waste
- Implement cost-cutting measures for overhead expenses
OKRs to increase revenue efficiency across all business units
- ObjectiveIncrease revenue efficiency across all business units
- KRReduce operational expenditure by 10% to maximize net revenue
- Streamline processes to minimize redundant labor costs
- Implement energy-saving measures to decrease utility costs
- Negotiate better terms with suppliers to cut procurement expenses
- KRStreamline all revenue-generating processes to increase efficiency by 20%
- Train team in streamlined processes and new software
- Identify current inefficiencies in revenue-generating processes
- Implement technological solutions to automate manual tasks
- KRIncrease average revenue per user (ARPU) by 15%
- Optimize pricing based on customer buying behaviors
- Improve user experience to boost customer engagement
- Develop targeted upselling strategies for high-value customers
OKRs to improve overall business performance metrics
- ObjectiveImprove overall business performance metrics
- KRReduce operational costs by 10%
- Negotiate with suppliers for lower cost agreements
- Implement energy-saving measures in facilities
- Streamline workflows to increase efficiency and eliminate unnecessary steps
- KRIncrease overall sales revenue by 15%
- Develop and implement a detailed sales and marketing strategy
- Upsell by offering premium versions or bundled products
- Train sales staff on advanced sales techniques
- KRRaise customer satisfaction index by 20%
- Provide staff with customer service training
- Implement a customer feedback and response system
- Develop a loyalty rewards program
OKRs to increase overall business profitability
- ObjectiveIncrease overall business profitability
- KREnhance product pricing to boost gross profit by 15%
- Analyze competitors' pricing strategies for comparable products
- Implement cost reduction measures to increase profit margins
- Adjust pricing based on product demand and value perception
- KRImplement process optimization strategies to cut operational costs by 7%
- Identify and analyze areas with high operational costs
- Evaluate the impacts regularly and make adjustments
- Develop and apply process optimization strategies
- KRAttain a 10% net profit margin by improving cost efficiency
- Identify unnecessary costs and eliminate them
- Implement more cost-effective processes and procedures
- Train employees on cost efficiency practices
OKRs to establish a consulting business
- ObjectiveEstablish a consulting business
- KRAttain a net profit margin of 25% or higher
- Increase sales revenue through targeted marketing campaigns and customer acquisition strategies
- Analyze pricing structures and adjust product or service pricing to maximize profitability
- Streamline business operations to reduce overhead costs and improve efficiency
- Implement cost-cutting measures and negotiate better supplier contracts to boost net profit margin
- KRDevelop and implement a marketing strategy to generate consistent leads
- Implement email marketing campaigns to nurture leads and drive conversions
- Create engaging content and optimize website for search engine visibility
- Conduct market research to identify target audience and their preferences
- Utilize social media platforms to reach and engage with potential leads
- KRSecure at least 3 clients within the target industry
- Develop a compelling value proposition to effectively pitch to potential clients
- Identify potential clients within the target industry through market research
- Offer a limited-time discount or incentive to encourage clients to sign up
- Reach out to potential clients through personalized emails or phone calls
- KRAchieve a 90% satisfaction rate in client feedback surveys
- Streamline survey process for clients
- Implement necessary changes based on client feedback to improve overall satisfaction
- Identify and address common issues highlighted in client feedback
- Actively seek feedback from clients through various channels
Business Operations Manager OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Business Operations Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance Automation Capabilities
- OKRs to enhance communication skills and overcome shyness
- OKRs to successfully complete final school quarter for graduation
- OKRs to successfully sunset Rapid7 platform
- OKRs to deliver feature-rich product releases with minimal bugs
- OKRs to enhance tactical and strategic leadership skills for software developer team lead