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3 OKR examples for Best Practices

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What are Best Practices OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Best Practices. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Best Practices OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Best Practices OKRs examples

You will find in the next section many different Best Practices Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

OKRs to enhance CX through benchmarked industry best practices

  • ObjectiveEnhance CX through benchmarked industry best practices
  • KRElevate net promoter score by 20% via improved customer interaction
  • TaskIntroduce a proactive customer satisfaction follow-up system
  • TaskImplement comprehensive training on customer service skills for all staff
  • TaskReview and optimize all customer communication channels
  • KRIncrease customer satisfaction score by 15% through service improvement
  • TaskImplement feedback channels for ongoing service quality monitoring
  • TaskInvestigate top three customer complaints and develop solutions
  • TaskTrain customer service team in effective communication skills
  • KRDecrease customer complaint rate by 10% by applying effective solutions
  • TaskImplement robust product quality checks before dispatch
  • TaskEstablish clear and effective complaint resolution process
  • TaskEnhance customer service responsiveness and skills

OKRs to enhance app experience through the implementation of product design best practices

  • ObjectiveEnhance app experience through the implementation of product design best practices
  • KRReduce app bounce rate by 15% by optimizing loading speeds and intuitive navigation
  • KRIncrease user satisfaction rating by 10% through UI/UX improvements
  • TaskAnalyze user satisfaction data regularly to identify trends and prioritize future UI/UX enhancements
  • TaskConduct user research to identify pain points and areas for improvement
  • TaskImplement user feedback loop to continuously gather insights and address user concerns promptly
  • TaskCollaborate with UI/UX designers to enhance visual appeal and streamline navigation
  • KRAchieve 20% increase in daily active users by simplifying onboarding and feature accessibility
  • KREnhance conversion rate by 10% through A/B testing and iterative design iterations

OKRs to enhance expertise in customer success strategies and methodologies

  • ObjectiveEnhance expertise in customer success strategies and methodologies
  • KRAchieve a 10% increase in customer satisfaction scores through the implemented changes
  • TaskImplement enhanced customer service training for employees
  • TaskReview and optimize after-sale services
  • TaskUpdate customer feedback mechanisms for easier responses
  • KRImplement 3 identified best practices in customer service in real projects
  • TaskTrain servicing team and monitor the implementation process
  • TaskReview and understand each identified customer service best practice
  • TaskSelect real-time projects for implementing these practices
  • KRSuccessfully complete 4 relevant industry-recognized certifications
  • TaskComplete and pass all certification exams
  • TaskIdentify and enroll in four industry-recognized certification programs
  • TaskEstablish a study schedule for each certification program

Best Practices OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Best Practices OKR templates

We have more templates to help you draft your team goals and OKRs.

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