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What are Operational Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Operational Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Operational Team OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Operational Team OKRs examples
We've added many examples of Operational Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to enhance profitable performance of the finance team
ObjectiveEnhance profitable performance of the finance team
KRImprove the ROI (Return on Investment) by 10% on all key business initiatives
Increase upselling and cross-selling efforts across channels- Identify and eliminate inefficient processes or expenditures
- Implement tracking metrics to optimize marketing campaigns
- KRIncrease total revenue by 15% in operational areas
- Initiate strategies for customer retention and acquisition
- Enhance product/service offerings to drive sales
- Implement efficiency measures to reduce operational costs
- KRCut financial inefficiencies and wastage by 20%
- Implement stricter budget control measures
- Conduct thorough assessments to find wasteful spending
- Train employees on cost efficiency strategies
OKRs to successfully relaunch company with enhanced global trust and operational stability
- ObjectiveSuccessfully relaunch company with enhanced global trust and operational stability
- KRAchieve a 25% increase in positive customer feedback scores on trustworthiness
- Regularly update customers about product enhancements
- Develop a prompt and reliable customer service team
- Implement rigorous transparency and honesty policies
- KRStreamline operational processes achieving a 15% reduction in production delays/issues
- Regularly review and optimize workflow procedures
- Train employees on efficiency practices
- Implement new automation technologies in production
- KRLaunch marketing campaign in 3 new global markets to promote relaunched company
- Develop region-specific marketing materials
- Identify target audiences within three new global markets
- Establish distribution channels for marketing campaign
OKRs to improve team effectiveness in running operations
- ObjectiveImprove team effectiveness in running operations
- KREnhance team efficiency by reducing average response time to customer inquiries by 25%
- Streamline internal processes and workflows to minimize response time and avoid unnecessary delays
- Implement automated email templates for quick and standardized responses to customer inquiries
- Provide regular training sessions on effective communication and problem-solving techniques
- Implement a ticketing system to track and prioritize customer inquiries for faster resolution
- KRIncrease team productivity by 15% through improved task management and delegation
- Define clear goals and deadlines for each team member to improve task prioritization
- Conduct regular feedback sessions to address challenges and provide support in task management
- Provide training on effective delegation strategies to enhance productivity within the team
- Implement a centralized task management system for better tracking and collaboration
- KRImprove team collaboration by achieving a 30% increase in cross-functional communication and information sharing
- Provide training sessions on effective communication and active listening skills for team members
- Encourage knowledge sharing and collaboration through a central online platform or shared documents
- Facilitate cross-functional team building activities to strengthen relationships and promote communication
- Implement regular team meetings to discuss projects, share updates, and address challenges
- KRReduce operational errors by 20% through enhanced documentation and quality control
OKRs to secure BUMA's competitive sustainability and future-readiness
- ObjectiveSecure BUMA's competitive sustainability and future-readiness
- KRReduce operational costs by 10% through process improvements
- Implement automation to reduce manual tasks
- Identify inefficient processes for optimization
- Train employees on new streamlined procedures
- KRIncrease employee productivity by 15% via implementing advanced training programs
- Develop and implement the chosen advanced training programs
- Monitor and measure the impact of training on productivity
- Identify the necessary training programs for employee skills enhancement
- KRDevelop three innovative product features to enhance customer value proposition
- Brainstorm unique features improving existing product functionality
- Conduct market research to identify customer needs and interests
- Prototype, test, and refine chosen features
OKRs to implement automation to streamline existing processes
- ObjectiveImplement automation to streamline existing processes
- KRAchieve 20% reduction in operational costs via automated processes within the quarter
- Implement advanced automation software in key operational areas
- Train staff to effectively use automation tools
- Evaluate and optimize current processes for potential automation
- KRIdentify 3 processes that can be automated by end of first month
- Prioritize three processes for automation deployment
- Survey current company operations for repetitive tasks
- Evaluate the potential for automation efficiency
- KRTrain 80% of the team on utilizing the new automated processes efficiently
- Identify team members unfamiliar with the new automated processes
- Develop comprehensive training sessions on automation efficiency
- Implement and track progress of these training sessions
OKRs to increase overall business profitability
- ObjectiveIncrease overall business profitability
- KREnhance product pricing to boost gross profit by 15%
- Analyze competitors' pricing strategies for comparable products
- Implement cost reduction measures to increase profit margins
- Adjust pricing based on product demand and value perception
- KRImplement process optimization strategies to cut operational costs by 7%
- Identify and analyze areas with high operational costs
- Evaluate the impacts regularly and make adjustments
- Develop and apply process optimization strategies
- KRAttain a 10% net profit margin by improving cost efficiency
- Identify unnecessary costs and eliminate them
- Implement more cost-effective processes and procedures
- Train employees on cost efficiency practices
OKRs to increase consulting business income for future progress
- ObjectiveIncrease consulting business income for future progress
- KRDevelop and launch two new high-rate services contributing to business income
- Implement a comprehensive marketing and launch strategy
- Identify potential high-demand services suitable for your business
- Develop and finalize the services, ensuring profitability
- KRIncrease client conversion rate by 20% for enhanced revenue generation
- Implement personalized customer outreach to improve engagement
- Analyze client feedback to identify and rectify conversion obstacles
- Optimize marketing materials for better client attraction
- KRReduce operational costs by 15% to improve overall profit margins
- Streamline processes to eliminate inefficiencies
- Implement energy-saving measures in the workplace
- Identify areas with high operational costs that can be minimized
OKRs to develop an effective transformation plan to enhance business operations
- ObjectiveDevelop an effective transformation plan to enhance business operations
- KRDesign and finalize a detailed transformation plan involving at least 10 improvements
- Develop detailed changes for each identified area
- Identify ten areas/elements that require improvement
- Validate, review and finalize the transformation plan
- KRImplement transformation plan in 3 operational areas and achieve 15% performance improvement
- Monitor, assess, and adjust strategies for continuous performance enhancement
- Develop strategies to achieve 15% performance improvement in those areas
- Identify three operational areas for implementation of transformation plan
- KRIdentify and analyze at least 20 areas of current business operations needing improvement
- Prioritize areas based on improvement potential
- Identify 20 areas in current operations requiring enhancements
- Analyze each identified area's performance levels
OKRs to increase company profitability
- ObjectiveIncrease company profitability
- KRAchieve a 10% reduction in operating costs through efficiency improvements
- Identify wasteful practices in the current operational process
- Implement new efficiency-enhancing technologies
- Train staff on cost-saving practices and procedures
- KRIncrease net revenue by 15% via new customer acquisition strategies
- Conduct market research to identify potential customer segments
- Offer incentives for referrals to generate new clients
- Develop and implement a targeted digital marketing campaign
- KRImplement cost-saving measures to decrease overhead expenses by 8%
- Develop strategies to reduce miscellaneous office expenditures
- Review and analyze current overhead expenses in detail
- Optimize energy usage to minimize utility bills
OKRs to boost subject count to achieve NI+500
- ObjectiveBoost subject count to achieve NI+500
- KRStaff training to enhance per capita productivity by 20%
- Invest in productivity-enhancing tools and technologies
- Establish clear productivity targets and employee incentives
- Implement routine training sessions focused on efficiency and time management
- KRImprove process clarity to diminish errors by 15%
- Implement and track error-reducing modifications
- Identify and document each step of the current process
- Train all team members on new, clearer process
- KRImplement efficiency-enhancing measures for a 10% surge in daily count
- Invest in advanced technology to streamline the process
- Regularly monitor and analyze the efficiency metrics
- Train employees on newly introduced efficiency measures
Operational Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Operational Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to increase Net Promoter Score to 60
- OKRs to boost our premium collection rate next quarter
- OKRs to lower overall claims ratio to 71%
- OKRs to achieve consistent page load time under 4 seconds
- OKRs to successfully procure and implement a smart workplace management system
- OKRs to broaden supporter base, targeting businesses, churches and schools