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tability.ioWhat are It Managers OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Managers to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
It Managers OKRs examples
You'll find below a list of Objectives and Key Results templates for It Managers. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to successfully integrate and deploy Productiv SaaS for IT management
ObjectiveSuccessfully integrate and deploy Productiv SaaS for IT management
KRTrain 90% of the IT team on Productiv SaaS application management functionalities
Identify members of IT team needing Productiv SaaS training- Secure trainings for Productiv SaaS application management
- Schedule and ensure employees attend the training sessions
- KRComplete Productiv SaaS integration with existing systems by 75% in the first month
- Develop a comprehensive integration plan for Productiv SaaS
- Initiate the integration of Productiv SaaS with existing systems
- Monitor and evaluate the progress of the integration
- KRIdentify and manage 70% of shadow IT instances using Productiv SaaS
- Deploy Productiv SaaS tool across all company systems
- Conduct a thorough inventory to identify shadow IT instances
- Leverage Productiv reporting to manage identified shadow IT elements
OKRs to enhance visibility over cloud and on-prem patchmanagement and configurations
- ObjectiveEnhance visibility over cloud and on-prem patchmanagement and configurations
- KRComplete training for IT team on latest best practices regarding configurations and patch management
- Identify relevant training programs on configurations and patch management
- Enroll IT team members in selected training courses
- Monitor team's progression and verify training completion
- KRImplement a centralized system to track and report all cloud resource configurations
- Train staff to report configurations
- Deploy the system across all cloud resources
- Identify necessary components for the centralized tracking system
- KREstablish a schedule and process for regular patch updates and audits
- Identify software and systems that require regular patching
- Determine frequency for updates and audits
- Create SOP for patch management process
OKRs to efficiently eliminate the existing datacenter to minimize costs
- ObjectiveEfficiently eliminate the existing datacenter to minimize costs
- KRReduce data center infrastructure costs by 20% through efficient decommissioning
- Identify underutilized or outdated equipment for decommissioning
- Evaluate effectiveness of current data center infrastructure
- Implement efficient decommissioning processes to reduce costs
- KRAchieve 30% cost savings by transitioning to cloud-based services
- Analyze cost comparison between current and cloud-based services
- Develop and implement transition plan to cloud services
- Identify potential cloud-based service providers
- KRTrain IT team to manage new services, increasing operational efficiency by 25%
- Evaluate performance improvements post-training
- Identify necessary training for IT team for new services
- Schedule and conduct IT training sessions
OKRs to reduce IT support response time by 20%
- ObjectiveImprove IT support response time
- KRIncrease number of available support agents
- KRMonitor and optimize resolution time for all support tickets
- KREnhance employee IT training to reduce basic inquiries
- KRImplement a new ticketing system for faster response
OKRs to enhance customer service by reducing average response time
- ObjectiveEnhance customer service by reducing average response time
- KRImplement an automated response system to handle 35% of queries
- Select suitable software for automated response system
- Identify the most frequent queries for automation
- Train staff on managing and updating the system
- KRDecrease the average response time by 15%
- Provide advanced training for customer service staff
- Implement a streamlined process for responding to queries
- Invest in quicker, more efficient customer service software
- KRTrain 70% of customer service staff in time-efficient response practices
- Develop a time-efficient response training program
- Implement the program and monitor progress
- Identify 70% customer service staff for training
How to write your own It Managers OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
It Managers OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your It Managers OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Managers OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to successfully complete project within the allotted time frame
- OKRs to improve utilization rate of employees and resources
- OKRs to optimized management of Service and Admin accounts lifecycle
- OKRs to enhance the User Experience (UX) for our digital products
- OKRs to amplify proactive investigation with broadened log analysis
- OKRs to enhance the compliance of HR practices within the company