Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for Operational Team

What is Operational Team strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Developing an effective Operational Team strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Operational Team strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Operational Team strategy examples

We've added many examples of Operational Team tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for improving teamwork to achieve targets

  • ⛳️ Strategy 1: Enhance communication

    • Schedule weekly team meetings to discuss goals and progress
    • Utilise collaboration tools such as Slack or Microsoft Teams for real-time communication
    • Create a shared team calendar to ensure everyone is aligned with deadlines
    • Implement a feedback loop for continuous improvement
    • Encourage open discussions and sharing of ideas during meetings
    • Set up a clear protocol for resolving conflicts within the team
    • Designate a team leader to facilitate communication and coordination
    • Use project management software to keep track of tasks and responsibilities
    • Offer training sessions on effective communication skills
    • Ensure all team members are informed of company updates and changes
  • ⛳️ Strategy 2: Define roles and responsibilities

    • Conduct a skills assessment to allocate tasks based on strengths
    • Clearly outline each team member's responsibilities in writing
    • Establish a system for tracking individual contributions and progress
    • Hold regular one-on-one meetings to address workload and challenges
    • Create a resource guide for team roles and duties
    • Encourage team members to voice any concerns about unclear responsibilities
    • Foster a culture of accountability by setting and reviewing KPIs
    • Ensure tasks are equitably distributed among team members
    • Provide mentorship opportunities for team growth and development
    • Regularly update role descriptions based on team and organisational needs
  • ⛳️ Strategy 3: Foster a collaborative environment

    • Organise team-building activities to strengthen relationships
    • Encourage cross-departmental projects to enhance teamwork
    • Facilitate workshops on collaboration techniques and best practices
    • Create a shared digital workspace for collaborative efforts
    • Recognise and reward successful team collaborations
    • Set up an 'idea board' where team members can contribute suggestions
    • Schedule monthly retrospectives to assess team collaboration
    • Develop a team charter that outlines shared goals and values
    • Offer flexible working arrangements to support team dynamics
    • Encourage peer-to-peer learning sessions and knowledge sharing

Strategies and tactics for integrating Research as a Core Safety Activity

  • ⛳️ Strategy 1: Enhance communication between research and operational units

    • Organise monthly meetings between research and operational teams to discuss ongoing projects
    • Develop a shared digital platform for collaboration and communication
    • Create a newsletter summarising research developments and safety implications
    • Establish a feedback loop for operational staff to provide insights into research priorities
    • Host quarterly seminars for staff to learn about new research and how it impacts safety
    • Develop joint projects that align research outcomes with operational demands
    • Implement regular reporting on the impact of research on safety performance
    • Train staff in both units on effective communication and collaboration skills
    • Define clear roles and responsibilities for integrative task forces
    • Evaluate the effectiveness of communication enhancements quarterly
  • ⛳️ Strategy 2: Prioritise research projects that have direct safety implications

    • Conduct a comprehensive needs assessment to identify key safety challenges
    • Establish a criterion for evaluating research proposals based on safety impact
    • Allocate funding specifically for research with direct safety benefits
    • Collaborate with external experts to gain insights on pressing safety issues
    • Develop a timeline for key research projects to align with operational needs
    • Implement regular progress reviews of ongoing research projects
    • Adjust research prioritisation annually based on evolving safety data
    • Ensure sufficient resources are dedicated to high-priority safety research
    • Foster partnerships with academic institutions for advanced research inputs
    • Produce annual reports on research outcomes and safety improvements
  • ⛳️ Strategy 3: Build a culture of safety-oriented research

    • Develop a mission statement that emphasises research as a core safety activity
    • Include safety-oriented research training in professional development programmes
    • Encourage research staff to present findings at safety conferences and forums
    • Recognise and reward research initiatives that lead to safety improvements
    • Involve stakeholders in shaping research agendas to ensure relevance
    • Create an internal campaign highlighting successful research-driven safety outcomes
    • Conduct benchmarking with other transport regulators on safety research practices
    • Implement safety focus groups to guide research initiatives
    • Promote interdisciplinary research to tackle complex safety issues
    • Document and share 'lessons learned' from past research to inform future projects

Strategies and tactics for doubling institutional banking GTB fees and commissions

  • ⛳️ Strategy 1: Enhance product and service offerings

    • Conduct market research to identify gaps in current offerings
    • Develop new GTB products and services tailored to client needs
    • Improve existing product features based on client feedback
    • Strengthen digital banking platforms for enhanced user experience
    • Implement a competitive pricing strategy for GTB products
    • Enhance cross-selling of GTB products within the bank
    • Provide tailored GTB solutions to various industry sectors
    • Invest in technology to streamline GTB product delivery
    • Create a dedicated team for product innovation and development
    • Regularly review and update the GTB product portfolio
  • ⛳️ Strategy 2: Expand client base and deepen existing relationships

    • Identify high-potential industries and sectors for GTB services
    • Implement targeted marketing and outreach programmes
    • Develop a client segmentation strategy to tailor services
    • Enhance relationship management with key corporate clients
    • Offer exclusive incentives for long-term partnership agreements
    • Provide regular training for relationship managers on GTB services
    • Organise industry-specific seminars and workshops for clients
    • Leverage partnerships and network opportunities for lead generation
    • Implement a robust client feedback system to improve offerings
    • Utilise data and analytics to identify upsell and cross-sell opportunities
  • ⛳️ Strategy 3: Optimise operational efficiency and streamline processes

    • Conduct an audit of current GTB processes to identify inefficiencies
    • Implement process automation where possible to reduce costs
    • Standardise processes across different regions and branches
    • Invest in staff training to enhance operational capabilities
    • Use data analytics to monitor and optimise GTB transaction flows
    • Enhance collaboration between different units within the bank
    • Develop a centralised support team for GTB operations
    • Implement industry best practices in GTB operations
    • Regularly review and update operational risk management frameworks
    • Ensure compliance with regulatory requirements across all GTB activities

Strategies and tactics for developing a strategic plan for a country manager in a pharmaceutical company

  • ⛳️ Strategy 1: Enhance market penetration

    • Conduct a detailed market analysis to identify opportunities and threats
    • Expand distribution channels to reach untapped regions
    • Strengthen partnerships with local healthcare providers
    • Develop targeted marketing campaigns for different regions
    • Introduce discounted pricing strategies for bulk purchases
    • Leverage digital marketing to increase brand awareness
    • Implement a customer loyalty program
    • Collaborate with industry associations for networking
    • Conduct competitor analysis to identify gaps
    • Invest in training for the sales team to improve customer interaction
  • ⛳️ Strategy 2: Improve operational efficiency

    • Conduct a thorough review of current operational processes
    • Identify key areas for process automation
    • Enhance supply chain management with advanced technology
    • Implement a robust quality control system
    • Reduce overhead costs through efficient resource management
    • Adopt lean manufacturing principles
    • Increase collaboration between departments
    • Establish clear key performance indicators (KPIs) for evaluation
    • Invest in employee development and continuous training
    • Schedule regular audits to monitor and improve processes
  • ⛳️ Strategy 3: Expand product portfolio

    • Research and develop new pharmaceutical products
    • Formulate a product diversification plan
    • Identify and collaborate with research institutions
    • Evaluate the potential of entering alternative healthcare markets
    • Analyse competitor portfolios for inspiration and gaps
    • Conduct pre-market testing for new products
    • Develop strategic partnerships for co-development
    • Secure necessary regulatory approvals for new products
    • Launch pilot programs to assess product viability
    • Create comprehensive marketing strategies for new products

Strategies and tactics for enhancing operational excellence and stakeholder satisfaction

  • ⛳️ Strategy 1: Optimise operations for efficiency

    • Conduct a thorough operational audit to identify areas for improvement
    • Implement a continuous improvement framework to streamline processes
    • Invest in automation and technology to reduce manual workload
    • Develop standard operating procedures for all critical operations
    • Enhance training programmes to ensure staff are equipped with necessary skills
    • Apply sustainable practices in all operations to reduce environmental impact
    • Regularly benchmark operations against industry standards and best practices
    • Use data analytics to inform decision-making and operational adjustments
    • Increase collaboration with airlines and other partners
    • Implement a robust maintenance schedule to minimise downtime
  • ⛳️ Strategy 2: Enhance customer and stakeholder engagement

    • Establish a customer and stakeholder feedback mechanism for continuous input
    • Create targeted communication plans for different stakeholder groups
    • Develop service level agreements to manage expectations and performance
    • Host regular forums and workshops with stakeholders for transparent discussions
    • Implement customer service training for all front-line staff
    • Monitor and respond to feedback through social media and other platforms
    • Develop an airport loyalty programme to reward frequent users
    • Conduct surveys to gauge satisfaction levels and areas for improvement
    • Implement a stakeholder engagement strategy aligned with corporate goals
    • Provide regular updates on major projects and initiatives
  • ⛳️ Strategy 3: Invest in infrastructure and sustainability

    • Conduct a needs assessment to determine infrastructure upgrade requirements
    • Secure funding and partnerships for development projects
    • Integrate sustainable design principles in all infrastructure projects
    • Implement renewable energy sources like solar panels at all locations
    • Develop a waste management plan that prioritises recycling and reduction
    • Enhance accessibility for people with disabilities and additional needs
    • Conduct environmental impact assessments for all major projects
    • Create initiatives to increase awareness of sustainability among staff and customers
    • Invest in technology to monitor and reduce emissions
    • Regularly review sustainability targets and report progress to stakeholders

Strategies and tactics for revamping fuel franchise network strategy

  • ⛳️ Strategy 1: Optimise pricing and rebates

    • Conduct a comprehensive pricing analysis to identify optimal fuel pricing strategies
    • Implement tiered rebate structures based on performance metrics to incentivise high-performing franchisees
    • Negotiate revised rebate terms with franchise partners to align expectations with profitability targets
    • Develop tailored pricing models for B2B customers to secure long-term contracts while maintaining margins
    • Utilise data analytics to dynamically adjust pricing in response to market conditions
    • Set thresholds for minimum sales volume to qualify for rebates, encouraging sales growth
    • Regularly review and adjust rebate schemes to ensure they align with current market demands
    • Educate franchisees on market-driven pricing strategies and their impact on profitability
    • Introduce loyalty programs for end customers to increase fuel sales volume
    • Monitor competitors' pricing strategies regularly to maintain a competitive edge
  • ⛳️ Strategy 2: Enhance operational efficiency

    • Conduct operational audits at all franchise locations to identify inefficiencies
    • Implement standardised operating procedures to ensure consistent service delivery
    • Boost fuel efficiency and reduce wastage through staff training and technology
    • Invest in technology to automate routine processes and reduce operational costs
    • Encourage franchisees to adopt flexible work arrangements to optimise staffing
    • Set up a centralised system for inventory management to ensure optimal stock levels
    • Explore alternative energy offerings to reduce dependency on traditional fuels
    • Conduct quarterly meetings with franchisees to discuss operational improvements
    • Establish key performance indicators (KPIs) to track operational effectiveness
    • Facilitate knowledge sharing between high-performing franchises and those with room for improvement
  • ⛳️ Strategy 3: Diversify revenue streams

    • Explore partnerships to offer additional services such as car wash, convenience stores, or electric vehicle charging
    • Introduce cross-promotional deals with local businesses to attract more foot traffic
    • Encourage franchisees to diversify their offering with value-added services
    • Develop training programs for franchisees to enhance customer service and upselling skills
    • Use customer data to identify trends and develop new products or services
    • Offer customisable services to meet specific consumer preferences and increase customer base
    • Leverage digital marketing to promote additional services and reach wider audiences
    • Host community events or workshops at stations to enhance local engagement
    • Implement loyalty programs to encourage repeat business
    • Evaluate underutilised assets for potential new revenue opportunities

Strategies and tactics for gaining trust in a leadership transition

  • ⛳️ Strategy 1: Establish clear communication channels

    • Set up regular team meetings and one-on-one catch-ups
    • Utilise digital tools like Slack or Microsoft Teams for real-time communication
    • Create an open-door policy for team members to share their ideas and concerns
    • Implement a feedback loop by encouraging team members to give and receive feedback
    • Develop and distribute a quarterly newsletter with updates and goals
    • Facilitate cross-location communication by organising joint meetings
    • Share your leadership vision clearly through presentations or memos
    • Practice active listening during discussions
    • Encourage team members to ask questions and provide input
    • Provide clear written guidelines for standard operating procedures
  • ⛳️ Strategy 2: Foster a winning and uniform culture

    • Develop a set of core values that align with the company’s mission
    • Highlight and reward behaviour that exemplifies these core values
    • Create team-building activities across different store locations
    • Introduce a mentorship program for peer guidance and support among team members
    • Host quarterly performance recognition events
    • Encourage collaboration and sharing of best practices across locations
    • Standardise training sessions and materials for new and existing employees
    • Build a culture of inclusivity where diverse ideas are respected and embraced
    • Implement a rotating leadership model for meetings to empower different team members
    • Facilitate workshops on cultural awareness and appreciation
  • ⛳️ Strategy 3: Drive revenue and operational excellence

    • Set quarterly revenue goals that are clear and achievable
    • Analyse sales data to identify trends and opportunities for growth
    • Develop action plans based on insights from data analysis
    • Enhance motivation by incorporating sales incentives and bonuses
    • Review and optimise operational processes regularly
    • Implement mystery shopping to gain insights into customer experience
    • Invest in training programs focused on customer service excellence
    • Schedule regular performance reviews to track and discuss progress
    • Monitor key performance indicators (KPIs) aligned with organisational goals
    • Encourage innovative solutions by organising ideation sessions with the team

Strategies and tactics for increasing revenue and reducing costs for eCommerce services

  • ⛳️ Strategy 1: Optimise marketing campaigns

    • Analyse current marketing ROI and adjust budget allocation
    • Implement A/B testing on advertisements and landing pages
    • Utilise retargeting campaigns to recapture abandoned carts
    • Collaborate with influencers for cost-effective promotions
    • Develop email marketing campaigns for existing customers
    • Optimise SEO and content marketing strategies
    • Leverage social media platforms to increase brand engagement
    • Set up affiliate marketing programmes
    • Invest in video marketing to drive engagement
    • Track and analyse marketing campaign performance regularly
  • ⛳️ Strategy 2: Improve operational efficiency

    • Automate repetitive tasks using software tools
    • Negotiate better rates with suppliers and shipping carriers
    • Consolidate shipments to reduce shipping costs
    • Implement inventory management solutions to reduce stock holding costs
    • Outsource non-core operations to save on labour costs
    • Streamline order fulfilment processes
    • Invest in employee training to improve productivity
    • Adopt energy-efficient practices to lower utility costs
    • Regularly audit expenses and eliminate unnecessary costs
    • Utilise data analytics to identify and resolve inefficiencies
  • ⛳️ Strategy 3: Enhance customer experience

    • Provide excellent customer service through multiple channels
    • Implement a loyalty and rewards programme
    • Offer personalised product recommendations
    • Simplify the checkout process to reduce cart abandonment
    • Optimise website speed and mobile responsiveness
    • Introduce flexible return and refund policies
    • Collect and act upon customer feedback
    • Enhance product descriptions and high-quality images
    • Regularly update the FAQ section to address common queries
    • Utilise live chat support for real-time assistance

Strategies and tactics for building a cleaning commercial company with 1 million revenue a year

  • ⛳️ Strategy 1: Identify target market and build client base

    • Conduct market research to identify high-demand areas and industries
    • Create a list of potential clients such as office buildings, schools, and healthcare facilities
    • Develop a compelling value proposition tailored to the needs of your target market
    • Attend local business networking events to make connections and generate leads
    • Launch a targeted online marketing campaign using social media and Google Ads
    • Offer discounts or introductory rates to attract new clients initially
    • Provide excellent customer service to encourage word-of-mouth referrals
    • Create a client referral programme to incentivise current clients to refer new business
    • Collaborate with local real estate agencies and property management firms for partnerships
    • Develop and maintain a professional website showcasing services, testimonials, and case studies
  • ⛳️ Strategy 2: Optimise operations and streamline processes

    • Invest in high-quality cleaning equipment and supplies to increase efficiency
    • Hire experienced and reliable staff, providing comprehensive training programs
    • Implement a detailed operations manual covering all aspects of service delivery
    • Utilise cleaning management software to schedule jobs and track progress
    • Regularly evaluate staff performance and provide additional training as needed
    • Standardise cleaning procedures to ensure consistent quality across all jobs
    • Monitor and manage inventory to avoid shortages or overstocking of supplies
    • Develop a system for client feedback and promptly address any issues
    • Establish quality control measures such as random inspections or client satisfaction surveys
    • Ensure compliance with industry regulations and maintain up-to-date certifications
  • ⛳️ Strategy 3: Maximise revenue through strategic pricing and service expansion

    • Conduct competitive analysis to determine optimal pricing strategy
    • Offer tiered pricing packages with varying levels of service to cater to different client needs
    • Upsell additional services such as deep cleaning, carpet cleaning, and disinfecting services
    • Introduce contract-based agreements to secure long-term clients and stable revenue
    • Develop a comprehensive service catalogue with clear descriptions and pricing for each offering
    • Offer seasonal or promotional deals to attract clients during slower months
    • Target niche markets with specialised services such as eco-friendly cleaning solutions
    • Expand geographic reach to cover neighbouring towns or communities
    • Build partnerships with complementary businesses such as maintenance or pest control services
    • Regularly review and adjust pricing based on market trends and feedback to ensure competitiveness

Strategies and tactics for enhancing Business Operations for Atabiew General Cleaning Service and Detergent Manufacturing plc

  • ⛳️ Strategy 1: Strengthen market presence

    • Conduct market research to identify key competitors and competitive advantage
    • Develop a strong value proposition for both the cleaning services and detergent products
    • Expand marketing activities through social media and local advertising to increase brand awareness
    • Establish partnerships with local businesses for exclusive cleaning service contracts
    • Offer promotions and discounts to attract new customers and retain existing ones
    • Participate in trade shows and community events to network and showcase offerings
    • Collect and analyse customer feedback to continually improve services and products
    • Implement customer loyalty programmes to increase repeat business
    • Enhance website SEO to increase online visibility and customer engagement
    • Explore opportunities for geographic expansion within Ethiopia
  • ⛳️ Strategy 2: Optimise operations

    • Conduct a thorough review of current operational processes for efficiency
    • Invest in training programs to improve staff skills and service delivery
    • Upgrade or maintain equipment to ensure high performance and reliability
    • Implement an inventory management system to track detergent production and availability
    • Evaluate and streamline supply chain partnerships to reduce costs and improve delivery times
    • Develop a quality assurance programme to maintain consistent service and product standards
    • Utilise technology to improve scheduling and communication with cleaning service teams
    • Launch an in-house research and development team to innovate new cleaning and detergent products
    • Implement sustainable practices to reduce environmental impact and appeal to eco-conscious consumers
    • Regularly review and adjust operational strategies based on performance data and market trends
  • ⛳️ Strategy 3: Ensure financial sustainability

    • Develop a comprehensive financial model to project income, expenses, and cash flow
    • Identify and pursue grants or incentives available for manufacturing and service sectors
    • Establish a clear pricing strategy that covers costs while remaining competitive
    • Regularly monitor financial performance against budgets and adjust strategies accordingly
    • Negotiate with suppliers for better terms to reduce raw material and operational costs
    • Evaluate potential cost-saving measures in areas such as energy use and waste management
    • Seek advice from financial experts to optimize tax obligations and savings
    • Build an emergency fund to handle unexpected business downturns or market changes
    • Explore financing options like loans or investment to support expansion plans
    • Encourage transparent financial reporting to ensure accountability and investor confidence

How to track your Operational Team strategies and tactics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents