Find your next good goal.

Objective

Reduce cost per unit without hurting quality

1. Reduce cost per order fulfilled from $8.50 to $6.80
2. Cut overtime hours from 12% to 5% of total hours
3. Keep error rate under 0.5%

Objective

Raise on-time delivery to customers

1. Increase on-time delivery from 88% to 97%
2. Reduce average order-to-ship time from 3 days to 1 day
3. Cut delivery-related complaints from 120 to 40 per month

Objective

Improve inventory accuracy and cut stockouts

1. Raise inventory accuracy from 92% to 99%
2. Reduce stockouts on top-100 items from 6% to 1%
3. Cut excess and obsolete inventory value by 30%

Objective

Build a supplier base that won't let us down

1. Qualify a second source for 100% of critical components, up from 40%
2. Raise supplier on-time delivery from 85% to 95%
3. Complete risk reviews for all top-20 suppliers, up from 5

Objective

Free up team hours spent on repetitive tasks

1. Automate 5 of the top 10 manual workflows by hours spent
2. Save 300 team hours per month, up from 0
3. Reduce manual data-entry errors from 4% to 0.5%

Objective

Document and adopt our core processes

1. Document 100% of the 15 core processes, up from 30%
2. Get 90% of team members trained on updated processes
3. Reduce process-related rework from 10% to 3% of jobs

Objective

Run one planning cycle all teams follow

1. Get 100% of teams submitting quarterly plans on the shared calendar, up from 50%
2. Identify and resolve 90% of cross-team dependencies before the quarter starts
3. Cut mid-quarter priority changes from 12 to 4

Objective

Reduce incidents and near misses

1. Reduce recordable incidents from 9 to 3 per quarter
2. Increase near-miss reports from 20 to 60 per quarter
3. Complete safety training for 100% of site staff, up from 75%

Objective

Make the first week the reason users stay

1. Increase week-1 activation from 32% to 45% of new signups
2. Cut median time to first key action from 3 days to 1 day
3. Raise week-4 retention of new users from 25% to 33%

Objective

Turn releases into measurable adoption

1. Increase 30-day adoption of new features from 12% to 25% of active accounts
2. Validate 100% of roadmap items with at least 5 customer conversations before build, up from 40%
3. Retire or rework 3 features with under 5% usage

Objective

Prove our new product solves a problem people pay for

1. Reach 40% of active users saying they'd be very disappointed without it, up from 18%
2. Convert 25 design partners into paying customers, up from 0
3. Hit 50% month-2 retention for new accounts, up from 30%

Objective

Raise retention of our most valuable users

1. Increase weekly active rate of core accounts from 55% to 70%
2. Reduce 90-day churn of core accounts from 9% to 5%
3. Raise average key actions per active user per week from 4 to 6

Objective

Base roadmap decisions on regular customer evidence

1. Hold at least 3 customer conversations per product manager per week, up from 1
2. Back 80% of new roadmap items with documented customer evidence, up from 30%
3. Run 6 experiments that test riskiest assumptions before building, up from 1

Objective

Make upgrades happen inside the product

1. Increase self-serve upgrades from 40 to 90 per month
2. Raise usage-limit-to-upgrade conversion from 6% to 12%
3. Grow product-sourced expansion revenue from $20k to $45k MRR

Objective

Close the product gaps behind lost customers

1. Reduce churn tagged 'missing functionality' from 30% to 15% of churned accounts
2. Ship fixes for the top 3 churn reasons from exit interviews
3. Win back 10 churned accounts after shipping fixes, up from 0

Objective

Make a strategic feature part of how customers work

1. Increase accounts using the feature weekly from 20% to 45%
2. Raise feature-users' 90-day retention from 80% to 88%
3. Cut drop-off in the feature's setup flow from 50% to 25%

Objective

Learn faster by shipping smaller, testable bets

1. Reduce median time from idea to first customer feedback from 6 weeks to 2 weeks
2. Ship 70% of new work behind feature flags to a beta group first, up from 20%
3. Kill or pivot 3 bets early based on beta results

Objective

Let customers get set up without our help

1. Increase accounts completing setup without a support contact from 50% to 80%
2. Reduce onboarding-related support tickets from 300 to 120 per month
3. Raise setup completion within 7 days from 45% to 70%

Objective

Make delivery dates something stakeholders can plan around

1. Increase projects delivered on time from 55% to 85%
2. Keep 90% of projects within 10% of budget, up from 60%
3. Flag at-risk projects within 1 week of slipping, down from 4 weeks

Objective

Prioritize the portfolio around company goals

1. Link 100% of active projects to a company OKR, up from 45%
2. Stop or pause 5 projects that don't support current priorities
3. Cut the number of active projects from 40 to 25

Objective

Keep projects to the scope we agreed

1. Reduce unplanned scope changes from 8 to 2 per project
2. Get signed-off scope documents for 100% of projects before kickoff, up from 50%
3. Run all change requests through a single approval process, up from 30%

Objective

Raise stakeholder satisfaction with how projects run

1. Increase stakeholder satisfaction from 3.4 to 4.3 out of 5
2. Send weekly status updates on 100% of active projects, up from 40%
3. Cut escalations from 15 to 5 per quarter

Objective

Launch a project office teams want to use

1. Bring 100% of projects over $50k into one portfolio view, up from 0%
2. Get 80% of project leads using the standard templates, up from 10%
3. Raise project lead satisfaction with PMO support to 4 out of 5

Objective

Balance workload across projects

1. Keep team utilization between 70% and 85%, from a current range of 50% to 120%
2. Reduce people assigned to more than 3 projects from 30% to 10%
3. Forecast resource needs 8 weeks ahead for 100% of projects, up from 2 weeks