The plan to determine the best metrics for department compliance focuses on ensuring adherence to compliance standards through strategic measures and continuous improvements. Key metrics like Audit Pass Rate, Incident Resolution Time, and Training Completion Rate offer a comprehensive picture of compliance effectiveness. For instance, aiming for a 90%-95% Audit Pass Rate ensures that departments meet high compliance standards, while a swift Incident Resolution Time of 24-48 hours minimizes risk exposure.
Moreover, achieving a 95%-100% Training Completion Rate emphasizes the importance of education in maintaining compliance. Additionally, monitoring the Number of Compliance Breaches is critical to identify areas needing improvement. The Corrective Action Adoption Rate highlights the proactive steps taken to rectify issues, ensuring future compliance. These metrics, through clear benchmarks and improvement suggestions, guide departments in aligning with compliance objectives efficiently.
Top 5 metrics for Department Compliance
1. Audit Pass Rate
The percentage of department audits that are passed without any compliance issues
What good looks like for this metric: 90%-95%
How to improve this metric:- Implement regular training sessions on compliance standards
- Conduct internal audits prior to official audits
- Upgrade systems to automate compliance checks
- Establish a compliance-focused reward system
- Regularly update compliance materials
2. Incident Resolution Time
The average time taken to resolve compliance-related incidents
What good looks like for this metric: 24-48 hours
How to improve this metric:- Implement a robust incident management system
- Train staff on incident resolution procedures
- Assign dedicated compliance officers
- Streamline communication between departments
- Use technology to track incident status
3. Training Completion Rate
The percentage of employees who complete compliance training
What good looks like for this metric: 95%-100%
How to improve this metric:- Use engaging and accessible training materials
- Integrate compliance training into onboarding
- Set reminders for training deadlines
- Provide incentives for quick completion
- Offer flexible training schedules
4. Number of Compliance Breaches
The total number of compliance breaches occurring within a given timeframe
What good looks like for this metric: 0-2 per year
How to improve this metric:- Strengthen compliance policies
- Conduct regular risk assessments
- Increase oversight and supervision
- Encourage a culture of compliance
- Implement stricter penalties for breaches
5. Corrective Action Adoption Rate
The rate at which corrective actions are adopted and implemented following compliance reviews
What good looks like for this metric: 90%-95%
How to improve this metric:- Create a clear plan for corrective actions
- Provide support and resources for implementation
- Monitor progress of corrective actions
- Involve all stakeholders in the process
- Evaluate the effectiveness of implemented actions
How to track Department Compliance metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
