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tability.ioWhat are Operation Manager OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Operation Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Operation Manager OKRs examples
We've added many examples of Operation Manager Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to maximise profits from current business operations
ObjectiveMaximise profits from current business operations
KRIncrease annual sales by 15%
Improving customer retention through excellent services- Implement marketing strategies to attract new customers
- Launch new, in-demand products to increase sales volume
- KRUpsell or cross-sell to existing clients to increase per-client revenue by 10%
- Develop customized promotion or discount plans for existing clients
- Analyze clients' purchasing patterns to identify upselling opportunities
- Train staff on effective cross-selling techniques
- KRCut down operational costs by minimum 7%
- Implement energy-saving strategies to reduce utility expenses
- Streamline processes to increase efficiency and decrease wasted resources
- Renegotiate contracts with suppliers for better pricing
OKRs to elevate sales, profit, and operational efficiency
- ObjectiveElevate sales, profit, and operational efficiency
- KRIncrease quarterly sales revenue by 17% through client expansion and product diversification
- Upsell additional products to existing customers
- Identify potential clients; implement aggressive marketing strategies
- Develop new product lines to broaden the offerings
- KRImprove net profit margin by 10% through cost reduction and effective pricing strategies
- Develop and implement effective product pricing strategies
- Monitor and adjust pricing strategies based on market response
- Analyze costs and identify areas for reduction or optimization
- KRBoost operational efficiency by 20% via process optimization and technology integration
- Identify bottlenecks and inefficiencies in the current operations process
- Research and invest in technologies that streamline workflows
- Train staff on implementing new technologies and optimized processes
OKRs to drastically decrease operational expenses
- ObjectiveDrastically decrease operational expenses
- KRDecrease supply chain costs by 10% through vendor negotiations and solutions
- Develop strategies for productive pricing discussions
- Implement cost-effective vendor management solutions
- Identify vital vendors for price renegotiation
- KRReduce energy consumption by 15% with sustainable initiatives
- Implement company-wide training on energy-saving practices
- Regularly audit and maintain equipment for optimal efficiency
- Install energy-efficient appliances and light fixtures
- KRImplement effective automation tools, boosting productivity by 25%
- Monitor and adjust processes to achieve 25% productivity increase
- Implement and integrate chosen automation tools into daily operations
- Research and identify suitable automation tools for business processes
OKRs to streamline operations for cost efficiency
- ObjectiveStreamline operations for cost efficiency
- KRDecrease energy consumption by 20% via sustainability initiatives
- Install energy-efficient lighting and appliances throughout the facility
- Enforce strict conservation policies for water and electricity usage
- Implement a company-wide recycling program
- KRReduce supply chain costs by 15% through vendor renegotiation
- Identify areas of overspending in the current supply chain
- Research vendors with more competitive pricing
- Initiate renegotiation discussions with current suppliers
- KRImplement automation processes, lowering labor costs by 10%
- Evaluate and adjust based on savings analysis
- Implement automation software or technology
- Identify repetitive tasks suitable for automation
OKRs to increase operational efficiency significantly
- ObjectiveIncrease operational efficiency significantly
- KRReduce processing time for all department workflows by 20%
- Train staff in time management techniques
- Analyze current workflows to identify inefficiencies
- Implement process automation where possible
- KRIncrease on-time project completions by 30%
- Conduct frequent progress checks and adjustments if necessary
- Implement strict project scheduling and timeline management strategies
- Enhance communication between team members for better coordination
- KRDecrease operational errors by 15% through process improvements and training
- Implement and enforce new procedures to ensure compliance and accuracy
- Develop a comprehensive training program for all staff members
- Identify common operational mistakes through rigorous process analysis
OKRs to enhance incident identification and reporting for better operational transparency
- ObjectiveEnhance incident identification and reporting for better operational transparency
- KRDeliver bi-weekly operational transparency reports to stakeholders, reflecting a decrease in incidents by 20%
- KRImplement a comprehensive incident identification system that reduces unidentified incidents by 25%
- Train staff on utilizing and updating the new system
- Develop protocol for swift incident identification and response
- Track and analyze system effectiveness regularly
- KRDevelop a user-friendly reporting process leading to a 30% increase in incident reports
- Design an intuitive, straightforward incident reporting form
- Develop a responsive helpdesk for immediate assistance
- Conduct training on reporting procedures and new system
OKRs to increase operational efficiency across all divisions
- ObjectiveIncrease operational efficiency across all divisions
- KRAchieve a 15% reduction in process cycle time by simplifying workflows
- Implement updated, streamlined processes
- Train staff on new procedures
- Identify redundant steps in current workflows
- KRImplement one new automation software to reduce manual tasks by 30%
- Train employees on the new software
- Select an appropriate automation software
- Identify tasks that are suitable for automation
- KRImprove productivity by doing a 20% increase in tasks completed per person
- Prioritize tasks based on their importance and due dates
- Use productivity tools to track progress and efficiency
- Implement and stick to a well-structured schedule
OKRs to enhance marketing and operations efficiency at the center
- ObjectiveEnhance marketing and operations efficiency at the center
- KRReduce marketing overhead costs by 20%
- Implement digital marketing strategies to reduce traditional advertising costs
- Consolidate marketing vendors to achieve economies of scale
- Streamline project management processes within the marketing team
- KRAchieve a 15% increase in generated leads through optimized marketing strategies
- Tailor content to audience using analytics data
- Implement A/B testing for all marketing campaigns
- Enhance SEO techniques to improve online presence
- KRImprove operational processing speed by 25%
- Provide staff training on efficiency and speed-enhancing techniques
- Streamline processes, eliminate redundancies or bottlenecks
- Implement latest high-speed software in operational processes
OKRs to enhance customer experience through improved operations and quality solutions
- ObjectiveEnhance customer experience through improved operations and quality solutions
- KRIncrease customer satisfaction rate to 90% by streamlining operational processes
- Implement updates improving service delivery speed
- Analyze current operational processes for inefficiency
- Regularly seek customer feedback to improve
- KRImprove service delivery speed by 20% to enhance customer experience
- Regularly review and optimize service workflows
- Implement efficient task management software to streamline service processes
- Train staff in speed-oriented customer service techniques
- KRAchieve a 15% reduction in customer complaint rate by enhancing solution effectiveness
- Integrate customer feedback into solution improvement strategies
- Implement comprehensive employee training on effective customer service practices
- Regularly review and optimize customer service protocols
OKRs to elevate operational excellence and customer experience
- ObjectiveElevate operational excellence and customer experience
- KRIncrease customer satisfaction scores by a minimum of 15%
- Implement thorough, user-friendly customer service training for all staff members
- Information gathering - Survey customers to identify common satisfaction issues
- Develop an effective customer loyalty program with exclusive benefits
- KRImplement at least 2 new process improvements, increasing efficiency by 10%
- Identify areas in the workflow that require improvements
- Create and implement 2 new efficient strategies
- Monitor and measure efficiency increases
- KRReduce product delivery time by 20% within the quarter
- Implement more efficient packaging methods
- Streamline the order fulfillment process
- Enhance courier partnerships for expedited delivery
How to write your own Operation Manager OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Operation Manager OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Operation Manager OKRs
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Operation Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to successfully transition majority of vendors to ACH payments
- OKRs to enhance customer experience satisfaction
- OKRs to drive sustainable growth in Enterprise sales operations
- OKRs to boost client insurance adoption rate by 50%
- OKRs to enhance the quality of software releases through manual testing
- OKRs to master cloud services architecture: argocd, kubernates, istio, terraform