OKR template to improve efficiency of QA triaging

public-lib · Published over 1 year ago

Your OKR template

The OKR seeks to improve the quality assurance (QA) triaging process's efficiency. The first objective is to drastically reduce the incidence of false-positive tickets, which refers to incorrectly categorized bugs or issues. This will be achieved through various methods, including utilizing automated tools, providing team training, implementing clearer classification rules, and ongoing review and improvements.

The second objective focuses on the integration of an automated QA triaging system with existing bug tracking tools. The initiatives include selecting an appropriate system, training all relevant individuals, developing required integrations, and confirming seamless data transfer between platforms. This not only eases the tracking process but also promotes efficient management of QA processes.

The third goal is to automate manual QA triaging, resulting in a 50% reduction in time spent on this task. This involves researching suitable tools, training the QA team, analyzing current manual processes for automation scope, and creating automated tests. This would free up more time for the QA team to focus on other key areas.

The final objective is to adopt a machine learning algorithm to categorize and prioritize QA tickets. By using historical data, the algorithm would be regularly optimized. The development of a prioritization system based on urgency and effect metrics is also stated. An appropriate machine learning algorithm would then be chosen and implemented for ticket categorization.

ObjectiveImprove efficiency of QA triaging
KRIncrease accuracy of QA triaging by achieving a 90% reduction in false-positive tickets
Utilize automated tools and technologies to assist in the identification and reduction of false-positive tickets
Provide comprehensive training to QA team members on identifying false-positive tickets
Implement stricter guidelines for ticket classification based on clearly defined criteria
Regularly analyze and review triaging processes to identify areas for improvement
KRIntegrate automated QA triaging system with existing bug tracking tools
Evaluate and select suitable automated QA triaging system for integration
Train QA team and relevant stakeholders on using the integrated automated QA triaging system
Design and implement necessary integrations between the automated QA triaging system and bug tracking tools
Test and validate the integration to ensure seamless data flow between the systems
KRReduce manual QA triaging time by 50% through automation
Research and evaluate available automation tools and frameworks suitable for QA triaging
Train QA team members on the usage and maintenance of the implemented automation solutions
Analyze existing manual QA triaging processes to identify potential areas for automation
Develop and implement automated test scripts for frequently occurring triaging scenarios
KRImplement a machine learning algorithm to categorize and prioritize QA tickets
Continually evaluate and fine-tune the algorithm using feedback and updated data
Collect and analyze historical QA tickets for training data
Develop a prioritization system based on urgency and impact metrics
Choose and implement a suitable machine learning algorithm for ticket categorization

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale