OKR template to achieve overall operational excellence
Your OKR template
Another goal in this OKR is to increase customer satisfaction scores up to 85%. This will involve refining existing customer feedback forms for better insights, implementing frequent training sessions on customer service skills, and developing a rapid response system for handling customer complaints.
Another component of achieving overall operational excellence is increasing process flow efficiency by 15%. Initiatives to realize this include staff training on effective workflows and time management, identifying bottlenecks or pain points in the ongoing process flow, and introducing technology for automating redundant tasks.
In summary, this OKR aims to bolster operational excellence by focusing on quality enhancement, customer satisfaction, and process efficiency.
ObjectiveAchieve overall operational excellence
KRDecrease product defects by 20%
Implement stringent quality control processes
Train staff on defect identification and prevention
Increase frequency of product inspections
KRImprove customer satisfaction score to 85%
Update customer feedback forms for more detailed insight
Implement regular training sessions on customer service skills for staff
Establish a quick response system for customer complaints
KRIncrease efficiency in process flow by 15%
Train staff on efficient workflows and time management
Identify bottlenecks or pain points in the current process flow
Implement technology to automate repetitive tasks
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale