OKR template to preserve and augment the company's knowledge base

public-lib · Published 5 months ago

Your OKR template

The OKR focuses on enhancing the company's knowledge base. This involves measures to increase knowledge article engagement by 30% through initiatives like implementing interactive elements, incorporating audience feedback, and including enriching content such as videos or infographics.

The second objective seeks to broaden the coverage of the knowledge base by 20%. Steps towards achieving this include researching, collating information on fresh topics, incorporating them into the knowledge base, and identifying existing gaps in the content.

The third objective pushes for a 95% customer satisfaction rating. To accomplish this, the initiatives include prompt responses to customer inquiries, regular updating of the knowledge base with pertinent information, and fostering a user-friendly, easily navigatable online platform.

Overall, the primary goal of this OKR is to enrich and upgrade the company's knowledge base, making it more engaging, comprehensive, and customer-friendly.

ObjectivePreserve and augment the company's knowledge base
KRImprove knowledge article engagement by 30% with enhanced interactivity
Implement interactive elements like quizzes, polls, or games in articles
Solicit and incorporate audience feedback to refine content
Incorporate videos, audios, or infographics to promote engagement
KRIncrease coverage of the knowledge base by 20% through new topic incorporation
Research and compile information on new topics
Incorporate new topics into our knowledge base
Identify gaps in the current knowledge base content
KRAchieve 95% customer satisfaction rating by providing timely, comprehensive info in the knowledge base
Ensure swift responses to customer questions or concerns
Update the knowledge base regularly with new, relevant information
Foster a user-friendly, easy-to-navigate online platform

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale