Get Tability: OKRs that don't suck | Learn more →

10 strategies and tactics for Member Support

What is Member Support strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Member Support strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Member Support strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Member Support strategy examples

We've added many examples of Member Support tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for mobilising and validating out-of-school children

  • ⛳️ Strategy 1: Engage community stakeholders

    • Identify and map key stakeholders in each community including churches, mosques, and community leaders
    • Organise introductory meetings to present the project's objectives to stakeholders
    • Develop partnerships with local religious institutions for access to community members
    • Coordinate with assembly members to obtain support and resources
    • Recruit and train local facilitators to conduct outreach efforts
    • Establish communication channels such as WhatsApp groups with stakeholders for regular updates
    • Create collaborative committees involving representatives from each stakeholder group
    • Develop a schedule for regular stakeholder meetings to discuss progress and challenges
    • Assign specific roles and responsibilities to each stakeholder group in the mobilisation efforts
    • Collect feedback from stakeholders continuously to refine strategies and improve engagement
  • ⛳️ Strategy 2: Utilise house-to-house and community outreach

    • Develop a comprehensive map of the communities to organise systematic outreach
    • Train volunteers on effective communication and data collection techniques
    • Create and distribute informational materials about the benefits of education
    • Plan and execute house-to-house visits using small teams of facilitators
    • Use local media outlets to announce visits and encourage community participation
    • Coordinate with megaphone vendors to spread awareness about the outreach efforts
    • Establish checkpoints for mobilisers to report back on daily progress and challenges
    • Implement a feedback mechanism to gather community input during house visits
    • Schedule follow-up visits for interested households needing further information
    • Compile and analyse data collected during house visits to adjust outreach strategies
  • ⛳️ Strategy 3: Leverage media and promotional activities

    • Identify popular local radio and television stations to partner with for awareness campaigns
    • Create engaging radio jingles and TV adverts highlighting the importance of education
    • Organise community events such as open forums and educational fairs to draw attention
    • Collaborate with local influencers and celebrities who support education initiatives
    • Design and distribute promotional posters and banners across community centres
    • Utilise social media platforms to reach younger demographics and parents
    • Host live educational talks and webinars that community members can attend online
    • Engage local newspapers to publish articles and success stories of education access
    • Coordinate with schools and care homes to facilitate educational tours and showcases
    • Evaluate the impact of media activities through surveys and audience engagement metrics

Strategies and tactics for creating a supportive workplace environment

  • ⛳️ Strategy 1: Foster an inclusive company culture

    • Conduct regular diversity and inclusion training for all staff
    • Encourage open communication by implementing regular team meetings
    • Establish employee resource groups for shared experiences and support
    • Create a feedback system that allows staff to voice concerns anonymously
    • Celebrate diverse cultural events and achievements within the workplace
    • Include employees in decision-making processes that affect their work environment
    • Provide mentorship opportunities for personal and professional development
    • Recognise and reward contributions to the team and corporate culture
    • Implement flexible working arrangements to accommodate diverse needs
    • Regularly review and update company policies to support inclusivity
  • ⛳️ Strategy 2: Promote health and wellbeing initiatives

    • Offer health and wellness programs such as fitness classes or yoga sessions
    • Provide healthy snacks and meal options in the workplace
    • Encourage walking meetings and regular breaks throughout the day
    • Implement mental health awareness workshops and resources
    • Ensure health benefits include access to counselling and therapy services
    • Create a wellness room or quiet space for relaxation and meditation
    • Provide training on stress management and work-life balance
    • Organise regular health screenings and vaccination clinics
    • Encourage the utilisation of personal days for mental and physical health
    • Conduct regular surveys to assess employee health and wellbeing needs
  • ⛳️ Strategy 3: Enhance empowerment and professional growth

    • Develop a clear career progression plan for each employee
    • Offer regular skill development workshops and training programs
    • Provide opportunities for cross-departmental collaboration and projects
    • Encourage leadership skills through delegation and autonomy in tasks
    • Set up a system for recognising personal and team achievements
    • Establish a resource library containing educational material and courses
    • Arrange for guest speakers and seminars on relevant industry topics
    • Create a peer coaching or buddy system for support and guidance
    • Utilise feedback sessions to identify skills and training needs
    • Regularly assess and update development programs based on feedback

Strategies and tactics for supporting the campus community

  • ⛳️ Strategy 1: Engage actively with students

    • Conduct regular surveys to understand student needs
    • Organise open forums and feedback sessions
    • Create a suggestion box for anonymous feedback
    • Assign faculty members as student liaisons
    • Develop a student council to represent different groups
    • Hold monthly town hall meetings on campus
    • Collaborate with student organisations for events
    • Publish quarterly newsletters with updates and improvements
    • Host informal meet-and-greet events with administration
    • Utilise social media to maintain ongoing conversations
  • ⛳️ Strategy 2: Improve support services

    • Establish a dedicated office for student support
    • Increase funding for mental health resources
    • Expand tutoring and academic assistance programs
    • Launch online portals for 24/7 academic support
    • Provide free workshops on life skills and wellbeing
    • Offer flexible counselling appointment options
    • Create an emergency fund for students in need
    • Partner with local organisations for additional resources
    • Develop peer mentorship programs
    • Assess and improve accessibility throughout campus
  • ⛳️ Strategy 3: Enhance campus facilities

    • Survey students to identify desired facility upgrades
    • Upgrade library resources and study areas
    • Increase availability of recreational spaces
    • Improve campus technology and Wi-Fi infrastructure
    • Expand dining options with diverse cuisines
    • Install hydration stations throughout campus
    • Regularly update safety and security measures
    • Create more quiet zones and relaxation spaces
    • Facilitate more outdoor seating and green spaces
    • Implement sustainable initiatives for campus maintenance

Strategies and tactics for launching a social enterprise group for city patrols

  • ⛳️ Strategy 1: Build a structured team

    • Define team roles and responsibilities
    • Recruit volunteers with relevant experience
    • Provide training sessions on safety and support skills
    • Develop a code of conduct for team members
    • Create a volunteer rota and scheduling system
    • Establish communication channels among team members
    • Identify team leads for different patrol areas
    • Set up a feedback system for team improvements
    • Collaborate with local authorities for guidance and support
    • Organise regular team meetings for updates and planning
  • ⛳️ Strategy 2: Engage with community and stakeholders

    • Conduct meetings with local businesses and night establishments
    • Develop partnerships with community groups and non-profits
    • Create informational materials about the social enterprise
    • Organise outreach sessions in community centres
    • Promote the initiative through local media and social networks
    • Engage with local authorities to align on objectives
    • Hold awareness events to present the initiative
    • Gather community feedback and incorporate it into plans
    • Build a referral network with support agencies
    • Establish a hotline for community communication
  • ⛳️ Strategy 3: Implement effective patrol methods

    • Identify hotspot areas needing presence during nights out
    • Design shift patterns to ensure optimal coverage
    • Equip the team with necessary safety and communication tools
    • Use data and feedback to refine patrol routes
    • Incorporate visible branding for easy identification
    • Coordinate with local security firms for backup support
    • Develop an incident reporting and follow-up protocol
    • Create a real-time tracking system for patrol teams
    • Establish a check-in system for team safety
    • Run regular drills to ensure readiness for various situations

Strategies and tactics for creating a Unique Selling Proposition for Homepreneurs Club

  • ⛳️ Strategy 1: Emphasise support and networking

    • Conduct market research to identify gaps in competitor offerings
    • Highlight the personalised support available to members
    • Offer exclusive networking events that connect members with industry leaders
    • Promote success stories from current members to demonstrate tangible benefits
    • Create a mentorship program pairing experienced entrepreneurs with newcomers
    • Develop an app or platform that facilitates member interaction and support
    • Provide workshops focusing on lesser-covered topics like financial literacy
    • Organise quarterly feedback sessions to continuously improve offerings
    • Offer free trials or introductory sessions to attract potential members
    • Showcase unique member-generated content to highlight community engagement
  • ⛳️ Strategy 2: Enhance educational resources

    • Provide unique online courses tailored to specific industries or interests
    • Host expert webinars and Q&A sessions to offer direct insights
    • Create a library of downloadable resources for member use
    • Organise in-person or virtual bootcamps for intensive learning experiences
    • Develop a certification program endorsed by industry professionals
    • Ensure all educational content is regularly updated with the latest information
    • Offer discounts on partner educational events and resources
    • Create a podcast featuring interviews and advice from successful entrepreneurs
    • Provide a searchable database of commonly asked questions and solutions
    • Collaborate with universities or educational institutions for accreditation
  • ⛳️ Strategy 3: Focus on community and inclusivity

    • Emphasise the club's commitment to inclusivity and diversity
    • Launch campaigns to celebrate member diversity and success
    • Offer flexible membership options to accommodate different needs and budgets
    • Provide a platform for members to share their own content and expertise
    • Organise events centred around cultural appreciation and understanding
    • Partner with organisations supporting minority entrepreneurs
    • Create a member directory to facilitate peer support and connections
    • Host regular community challenges and activities to encourage participation
    • Develop online forums for idea sharing and troubleshooting
    • Implement a referral program rewarding members for bringing in new joiners

Strategies and tactics for implementing a Missional Church Vision

  • ⛳️ Strategy 1: Form a dedicated missional leadership team

    • Share the 'Mission Gap' report with the leadership team
    • Define roles and responsibilities for the 'Missional Leadership Team'
    • Set a target date to launch the leadership team
    • Conduct a workshop to explore the concept of a missional church
    • Create a communication plan to share the vision with the broader church community
    • Organise regular prayer meetings focusing on leadership and vision alignment
    • Identify key leaders within the congregation who can champion the mission
    • Develop a set of initial goals and benchmarks for the leadership team
    • Establish a cycle of regular feedback and evaluation for the team
    • Celebrate the official launch of the 'Missional Leadership Team'
  • ⛳️ Strategy 2: Develop and communicate a clear missional vision

    • Draft a new vision statement emphasising missional discipleship
    • Plan a 6-week sermon series to introduce 'Mobiology' ethos
    • Host vision-casting events for different church groups
    • Utilise various communication platforms to spread the vision
    • Create visual aids reinforcing the church's missional identity
    • Engage congregation members in interactive sessions to discuss the vision
    • Align all church activities and programs with the new vision
    • Incorporate testimonies of missional living into weekly services
    • Work with ministry leaders to integrate the vision into their plans
    • Solicit feedback from the congregation on the resonance of the vision
  • ⛳️ Strategy 3: Empower action and measure progress with KPIs

    • Develop a 'Missional Project Proposal' process for member initiatives
    • Equip members with training sessions on missional living
    • Establish KPIs aligning with the Mobiology ethos
    • Review and refine current departmental structures to support mission orientation
    • Launch pilot missional projects and evaluate their impact
    • Document success stories and share them with the congregation
    • Create a support network for members leading missional efforts
    • Implement a rewards system for significant missional contributions
    • Conduct regular review meetings to assess progress against KPIs
    • Pray for guidance and divine opportunities in implementing these initiatives

Strategies and tactics for enhancing Rowing WA Operations

  • ⛳️ Strategy 1: Enhance club and coach development

    • Develop effective relationships with affiliated clubs and provide resources to enhance their capabilities
    • Organise an annual series of workshops to improve club governance and management
    • Create cross-club initiatives for sport growth and development
    • Manage the Rowing WA Coaching Development Strategy to ensure sufficient accredited coaches
    • Provide opportunities for coaches to develop their skills and practical application
    • Implement the Rowing Australia Coach Accreditation Scheme in WA
    • Plan and deliver the WA Coaches Conference
    • Facilitate pathway programs for athletes from schools into clubs
    • Develop strategies to include non-traditional rowing schools
    • Design a comprehensive coxswain development approach
  • ⛳️ Strategy 2: Optimise regatta and event management

    • Plan and oversee all aspects of regatta delivery
    • Play a key role in national regattas hosted in WA
    • Coordinate non-regatta events like award ceremonies and development workshops
    • Develop a strategy to ensure the vibrant programming of events
    • Establish effective event management protocols and checklists
    • Facilitate training for volunteers and officials for events
    • Implement feedback systems for continuous improvement after events
    • Collaborate with vendors and sponsors for event success
    • Leverage technology for efficient event administration
    • Implement sustainable practices in event management
  • ⛳️ Strategy 3: Strengthen administration and strategic governance

    • Ensure compliance with government regulations and best practice sport governance principles
    • Support the CEO in strategic meetings and stakeholder interactions
    • Lead the use and optimisation of the Revolutionise Sport Membership Management System
    • Manage compliance with Working with Children legislation
    • Assist in securing grants and funding for rowing development
    • Represent Rowing WA at relevant conferences and committees
    • Develop strategic plans for athlete pathway development
    • Strengthen collaboration with Rowing WA partners and sponsors
    • Provide administrative support to staff and portfolios as needed
    • Continuously review and refine strategic objectives and outcomes

Strategies and tactics for creating a successful doorstepsports club strategy

  • ⛳️ Strategy 1: Enhance reputation and popularity

    • Develop a strong branding and marketing plan to increase visibility in the community
    • Launch social media campaigns targeting local youth and families
    • Host open house events and free trial sessions to attract new members
    • Create partnerships with local schools to promote the program
    • Collect and share testimonials and success stories from current participants
    • Organise community events to showcase the club’s offerings
    • Introduce a referral program to encourage current members to bring friends
    • Seek local media coverage for events and special activities
    • Provide branded merchandise to enhance club visibility
    • Regularly update the community on club activities through newsletters and social media posts
  • ⛳️ Strategy 2: Incorporate more learning opportunities

    • Design and implement diverse learning modules into the program including cooking, judo, basketball, football, and tech ball
    • Hire or train staff with expertise in these new learning areas
    • Schedule regular workshops and classes in the new areas
    • Develop a curriculum and learning objectives for each module
    • Introduce a mentorship program where experienced participants help newcomers
    • Gather and utilise feedback from participants to refine the learning modules
    • Create progress tracking and recognition systems for skills development
    • Organise inter-club challenges and exhibitions for skill demonstration
    • Provide resources and materials for self-directed learning
    • Encourage staff to share knowledge and provide ongoing training
  • ⛳️ Strategy 3: Optimise staff allocation and responsibilities

    • Conduct a skills audit to identify the strengths and areas for development of each staff member
    • Clearly define roles and responsibilities for lead workers, youth workers, and support workers
    • Implement a schedule that maximizes coverage during peak sessions
    • Create a mentorship program pairing experienced staff with younger workers
    • Provide regular training opportunities to upskill all staff members
    • Establish a feedback system where staff can voice suggestions and concerns
    • Introduce team-building activities to enhance staff collaboration
    • Develop a system to monitor and review staff performance
    • Allocate time for regular team meetings to ensure alignment
    • Recognise and reward staff contributions and successes to enhance morale
  • ⛳️ Strategy 4: Expand membership numbers over three years

    • Set specific membership growth targets for each year
    • Implement a membership drive campaign with incentives for new sign-ups
    • Offer special discounts or packages for family memberships
    • Regularly review and adjust the membership pricing strategy
    • Develop retention strategies to keep current members engaged
    • Hold recruitment events at local schools and community centres
    • Collaborate with local youth organisations for joint events
    • Provide a variety of membership options to suit different needs
    • Track data on membership trends to refine recruitment strategies
    • Continuously collect member feedback to improve satisfaction
  • ⛳️ Strategy 5: Improve program management and funding

    • Create a detailed annual plan outlining objectives, activities, and key metrics
    • Establish a clear budget and funding requirements per activity
    • Seek partnerships with local businesses for sponsorship opportunities
    • Apply for community grants and public funding relevant to youth sports
    • Develop a fundraising committee to explore diverse funding avenues
    • Conduct regular financial audits to ensure transparency and efficiency
    • Introduce membership fees where appropriate to cover program costs
    • Organise fundraising events to raise additional funds
    • Implement efficient resource management strategies
    • Leverage volunteer contributions to supplement staffing needs

Strategies and tactics for planning a Successful Launch for Arizona Whipped Pineapple

  • ⛳️ Strategy 1: Build Anticipation with a Pre-Launch Tease

    • Develop a teaser campaign highlighting mysterious elements of Whipped Pineapple drink
    • Use social media channels to drop hints about the flavour without fully revealing it
    • Announce a countdown to the 'First Sip' event for Club Zona members on social platforms
    • Send exclusive sneak peeks to Club Zona members via email, creating a sense of exclusivity
    • Engage audiences with interactive social media posts, such as quizzes or polls about the new flavour
    • Plan a social media challenge with a specific hashtag to generate buzz and user-generated content
    • Coordinate with influencers to create content featuring the hint drops across platforms
    • Leverage the wrapped car for short digital teaser videos revealing glimpses of the design
    • Launch a mystery online mini-game related to the Whipped Pineapple theme to boost engagement
    • Initiate a targeted digital ad blitz teasing the upcoming flavour launch
  • ⛳️ Strategy 2: Maximize Launch Impact and Drive Urgency

    • Initiate a bold social media announcement revealing the Whipped Pineapple flavour with captivating visuals
    • Coordinate a synchronized influencer blitz on launch day to maximise reach and amplify excitement
    • Deploy targeted paid media ads on Meta, TikTok, and X, highlighting 'First Sip' access and 7-Eleven availability
    • Host a virtual 'First Sip' tasting event for Club Zona members, ensuring a sense of urgency and exclusivity
    • Utilize the wrapped car for a travelling launch event, visiting 7-Eleven stores in key markets with tasting sessions
    • Schedule a series of digital reminders across platforms about the imminent availability at 7-Eleven
    • Encourage Club Zona members to share their 'First Sip' experience on social media with a branded hashtag
    • Collaborate with influencers to stagger kit rollouts tied to Club Zona invitations and retail availability
    • Execute a 'limited time only' campaign for early adopters to share experiences to drive urgency
    • Incentivize 7-Eleven purchases with a retail-exclusive reward point bonus for Club Zona members
  • ⛳️ Strategy 3: Sustain Engagement and Extend Campaign Longevity Throughout Summer

    • Continue posting creative content across platforms showcasing summer-themed ways to enjoy Whipped Pineapple
    • Introduce weekly social media challenges or contests using Whipped Pineapple in creative recipes or settings
    • Organise pop-up tasting events at strategic 7-Eleven locations with themed activities over the summer
    • Develop a user-generated content campaign encouraging consumers to share their Whipped Pineapple moments
    • Engage popular lifestyle influencers for ongoing partnerships promoting Whipped Pineapple as a summer staple
    • Run a loyalty programme through Club Zona with exclusive summer merchandise drops and discounts
    • Utilize the wrapped car for surprise appearances at summer events, festivals, and gatherings
    • Collaborate with 7-Eleven for 'summer packs' with exclusive offers for Whipped Pineapple purchases
    • Keep digital ads fresh, introducing new creative tied to summer fun and the refreshing aspect of the drink
    • Plan an end-of-summer grand prize drawing for Club Zona members who frequently engage with the product

Strategies and tactics for developing a Strategic Plan for Evangelicals of Body Church and Ministries

  • ⛳️ Strategy 1: Enhance leadership and governance

    • Conduct leadership training workshops for church council and committee members
    • Develop and implement operational policy documents to guide governance
    • Establish a monitoring and evaluation framework for church activities
    • Organise annual general meetings to review performance and plan ahead
    • Facilitate exchange visits and excursions for leadership development
    • Implement a feedback mechanism for congregants to contribute to governance
    • Strengthen internal communication channels for better information flow
    • Create a conflict resolution desk to address disputes effectively
    • Mobilise resources for leadership and governance activities
    • Evaluate and refine governance structures annually based on feedback
  • ⛳️ Strategy 2: Strengthen member engagement and participation

    • Organise regular fellowship events to build community among members
    • Facilitate skills development workshops for various ministries
    • Encourage member involvement in strategic plan implementation
    • Develop initiatives to increase youth and family involvement
    • Implement a mentorship programme for new and existing members
    • Conduct surveys to gather member feedback on church activities
    • Organise outreach programmes to increase community involvement
    • Recognise and celebrate volunteers' contributions in church services
    • Create platforms for members to propose and lead new initiatives
    • Regularly evaluate member engagement strategies and adjust as needed
  • ⛳️ Strategy 3: Expand and improve church infrastructure

    • Develop a comprehensive infrastructural plan for the church
    • Mobilise funds for infrastructural projects through fundraising and donations
    • Begin construction of new church facilities, including a skills centre
    • Upgrade existing facilities to accommodate more congregants
    • Incorporate sustainable energy solutions in infrastructural projects
    • Establish a maintenance plan for church buildings and assets
    • Engage with local authorities for necessary approvals and support
    • Enhance the aesthetic appeal of church grounds with landscaping projects
    • Set up a committee to oversee infrastructural projects and ensure progress
    • Review and update the infrastructural plan annually to meet evolving needs

How to track your Member Support strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents