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10 strategies and tactics for Member Support

What is Member Support strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Member Support strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Member Support strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Member Support strategy examples

We've added many examples of Member Support tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for creating a supportive workplace environment

  • ⛳️ Strategy 1: Foster an inclusive company culture

    • Conduct regular diversity and inclusion training for all staff
    • Encourage open communication by implementing regular team meetings
    • Establish employee resource groups for shared experiences and support
    • Create a feedback system that allows staff to voice concerns anonymously
    • Celebrate diverse cultural events and achievements within the workplace
    • Include employees in decision-making processes that affect their work environment
    • Provide mentorship opportunities for personal and professional development
    • Recognise and reward contributions to the team and corporate culture
    • Implement flexible working arrangements to accommodate diverse needs
    • Regularly review and update company policies to support inclusivity

  • ⛳️ Strategy 2: Promote health and wellbeing initiatives

    • Offer health and wellness programs such as fitness classes or yoga sessions
    • Provide healthy snacks and meal options in the workplace
    • Encourage walking meetings and regular breaks throughout the day
    • Implement mental health awareness workshops and resources
    • Ensure health benefits include access to counselling and therapy services
    • Create a wellness room or quiet space for relaxation and meditation
    • Provide training on stress management and work-life balance
    • Organise regular health screenings and vaccination clinics
    • Encourage the utilisation of personal days for mental and physical health
    • Conduct regular surveys to assess employee health and wellbeing needs

  • ⛳️ Strategy 3: Enhance empowerment and professional growth

    • Develop a clear career progression plan for each employee
    • Offer regular skill development workshops and training programs
    • Provide opportunities for cross-departmental collaboration and projects
    • Encourage leadership skills through delegation and autonomy in tasks
    • Set up a system for recognising personal and team achievements
    • Establish a resource library containing educational material and courses
    • Arrange for guest speakers and seminars on relevant industry topics
    • Create a peer coaching or buddy system for support and guidance
    • Utilise feedback sessions to identify skills and training needs
    • Regularly assess and update development programs based on feedback
inclusivityempowermenthr-managerwellness-coordinatordiversity-teamhealth-and-wellness-team
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Strategies and tactics for supporting the campus community

  • ⛳️ Strategy 1: Engage actively with students

    • Conduct regular surveys to understand student needs
    • Organise open forums and feedback sessions
    • Create a suggestion box for anonymous feedback
    • Assign faculty members as student liaisons
    • Develop a student council to represent different groups
    • Hold monthly town hall meetings on campus
    • Collaborate with student organisations for events
    • Publish quarterly newsletters with updates and improvements
    • Host informal meet-and-greet events with administration
    • Utilise social media to maintain ongoing conversations

  • ⛳️ Strategy 2: Improve support services

    • Establish a dedicated office for student support
    • Increase funding for mental health resources
    • Expand tutoring and academic assistance programs
    • Launch online portals for 24/7 academic support
    • Provide free workshops on life skills and wellbeing
    • Offer flexible counselling appointment options
    • Create an emergency fund for students in need
    • Partner with local organisations for additional resources
    • Develop peer mentorship programs
    • Assess and improve accessibility throughout campus

  • ⛳️ Strategy 3: Enhance campus facilities

    • Survey students to identify desired facility upgrades
    • Upgrade library resources and study areas
    • Increase availability of recreational spaces
    • Improve campus technology and Wi-Fi infrastructure
    • Expand dining options with diverse cuisines
    • Install hydration stations throughout campus
    • Regularly update safety and security measures
    • Create more quiet zones and relaxation spaces
    • Facilitate more outdoor seating and green spaces
    • Implement sustainable initiatives for campus maintenance
engagementsupportfaculty-liaisonstudent-council-memberstudent-services-teamfacilities-management-team
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Strategies and tactics for launching a social enterprise group for city patrols

  • ⛳️ Strategy 1: Build a structured team

    • Define team roles and responsibilities
    • Recruit volunteers with relevant experience
    • Provide training sessions on safety and support skills
    • Develop a code of conduct for team members
    • Create a volunteer rota and scheduling system
    • Establish communication channels among team members
    • Identify team leads for different patrol areas
    • Set up a feedback system for team improvements
    • Collaborate with local authorities for guidance and support
    • Organise regular team meetings for updates and planning

  • ⛳️ Strategy 2: Engage with community and stakeholders

    • Conduct meetings with local businesses and night establishments
    • Develop partnerships with community groups and non-profits
    • Create informational materials about the social enterprise
    • Organise outreach sessions in community centres
    • Promote the initiative through local media and social networks
    • Engage with local authorities to align on objectives
    • Hold awareness events to present the initiative
    • Gather community feedback and incorporate it into plans
    • Build a referral network with support agencies
    • Establish a hotline for community communication

  • ⛳️ Strategy 3: Implement effective patrol methods

    • Identify hotspot areas needing presence during nights out
    • Design shift patterns to ensure optimal coverage
    • Equip the team with necessary safety and communication tools
    • Use data and feedback to refine patrol routes
    • Incorporate visible branding for easy identification
    • Coordinate with local security firms for backup support
    • Develop an incident reporting and follow-up protocol
    • Create a real-time tracking system for patrol teams
    • Establish a check-in system for team safety
    • Run regular drills to ensure readiness for various situations
community-engagementvolunteer-trainingteam-leadvolunteerpatrol-teamcommunity-engagement-team
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Strategies and tactics for creating a Unique Selling Proposition for Homepreneurs Club

  • ⛳️ Strategy 1: Emphasise support and networking

    • Conduct market research to identify gaps in competitor offerings
    • Highlight the personalised support available to members
    • Offer exclusive networking events that connect members with industry leaders
    • Promote success stories from current members to demonstrate tangible benefits
    • Create a mentorship program pairing experienced entrepreneurs with newcomers
    • Develop an app or platform that facilitates member interaction and support
    • Provide workshops focusing on lesser-covered topics like financial literacy
    • Organise quarterly feedback sessions to continuously improve offerings
    • Offer free trials or introductory sessions to attract potential members
    • Showcase unique member-generated content to highlight community engagement

  • ⛳️ Strategy 2: Enhance educational resources

    • Provide unique online courses tailored to specific industries or interests
    • Host expert webinars and Q&A sessions to offer direct insights
    • Create a library of downloadable resources for member use
    • Organise in-person or virtual bootcamps for intensive learning experiences
    • Develop a certification program endorsed by industry professionals
    • Ensure all educational content is regularly updated with the latest information
    • Offer discounts on partner educational events and resources
    • Create a podcast featuring interviews and advice from successful entrepreneurs
    • Provide a searchable database of commonly asked questions and solutions
    • Collaborate with universities or educational institutions for accreditation

  • ⛳️ Strategy 3: Focus on community and inclusivity

    • Emphasise the club's commitment to inclusivity and diversity
    • Launch campaigns to celebrate member diversity and success
    • Offer flexible membership options to accommodate different needs and budgets
    • Provide a platform for members to share their own content and expertise
    • Organise events centred around cultural appreciation and understanding
    • Partner with organisations supporting minority entrepreneurs
    • Create a member directory to facilitate peer support and connections
    • Host regular community challenges and activities to encourage participation
    • Develop online forums for idea sharing and troubleshooting
    • Implement a referral program rewarding members for bringing in new joiners
networkinginclusivitymentoreducatormarketingmember-support
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Strategies and tactics for enhancing Rowing WA Operations

  • ⛳️ Strategy 1: Enhance club and coach development

    • Develop effective relationships with affiliated clubs and provide resources to enhance their capabilities
    • Organise an annual series of workshops to improve club governance and management
    • Create cross-club initiatives for sport growth and development
    • Manage the Rowing WA Coaching Development Strategy to ensure sufficient accredited coaches
    • Provide opportunities for coaches to develop their skills and practical application
    • Implement the Rowing Australia Coach Accreditation Scheme in WA
    • Plan and deliver the WA Coaches Conference
    • Facilitate pathway programs for athletes from schools into clubs
    • Develop strategies to include non-traditional rowing schools
    • Design a comprehensive coxswain development approach

  • ⛳️ Strategy 2: Optimise regatta and event management

    • Plan and oversee all aspects of regatta delivery
    • Play a key role in national regattas hosted in WA
    • Coordinate non-regatta events like award ceremonies and development workshops
    • Develop a strategy to ensure the vibrant programming of events
    • Establish effective event management protocols and checklists
    • Facilitate training for volunteers and officials for events
    • Implement feedback systems for continuous improvement after events
    • Collaborate with vendors and sponsors for event success
    • Leverage technology for efficient event administration
    • Implement sustainable practices in event management

  • ⛳️ Strategy 3: Strengthen administration and strategic governance

    • Ensure compliance with government regulations and best practice sport governance principles
    • Support the CEO in strategic meetings and stakeholder interactions
    • Lead the use and optimisation of the Revolutionise Sport Membership Management System
    • Manage compliance with Working with Children legislation
    • Assist in securing grants and funding for rowing development
    • Represent Rowing WA at relevant conferences and committees
    • Develop strategic plans for athlete pathway development
    • Strengthen collaboration with Rowing WA partners and sponsors
    • Provide administrative support to staff and portfolios as needed
    • Continuously review and refine strategic objectives and outcomes
rowingdevelopmentcoachevent-managerclub-development-teamevent-management-team
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Strategies and tactics for creating a successful doorstepsports club strategy

  • ⛳️ Strategy 1: Enhance reputation and popularity

    • Develop a strong branding and marketing plan to increase visibility in the community
    • Launch social media campaigns targeting local youth and families
    • Host open house events and free trial sessions to attract new members
    • Create partnerships with local schools to promote the program
    • Collect and share testimonials and success stories from current participants
    • Organise community events to showcase the club’s offerings
    • Introduce a referral program to encourage current members to bring friends
    • Seek local media coverage for events and special activities
    • Provide branded merchandise to enhance club visibility
    • Regularly update the community on club activities through newsletters and social media posts

  • ⛳️ Strategy 2: Incorporate more learning opportunities

    • Design and implement diverse learning modules into the program including cooking, judo, basketball, football, and tech ball
    • Hire or train staff with expertise in these new learning areas
    • Schedule regular workshops and classes in the new areas
    • Develop a curriculum and learning objectives for each module
    • Introduce a mentorship program where experienced participants help newcomers
    • Gather and utilise feedback from participants to refine the learning modules
    • Create progress tracking and recognition systems for skills development
    • Organise inter-club challenges and exhibitions for skill demonstration
    • Provide resources and materials for self-directed learning
    • Encourage staff to share knowledge and provide ongoing training

  • ⛳️ Strategy 3: Optimise staff allocation and responsibilities

    • Conduct a skills audit to identify the strengths and areas for development of each staff member
    • Clearly define roles and responsibilities for lead workers, youth workers, and support workers
    • Implement a schedule that maximizes coverage during peak sessions
    • Create a mentorship program pairing experienced staff with younger workers
    • Provide regular training opportunities to upskill all staff members
    • Establish a feedback system where staff can voice suggestions and concerns
    • Introduce team-building activities to enhance staff collaboration
    • Develop a system to monitor and review staff performance
    • Allocate time for regular team meetings to ensure alignment
    • Recognise and reward staff contributions and successes to enhance morale

  • ⛳️ Strategy 4: Expand membership numbers over three years

    • Set specific membership growth targets for each year
    • Implement a membership drive campaign with incentives for new sign-ups
    • Offer special discounts or packages for family memberships
    • Regularly review and adjust the membership pricing strategy
    • Develop retention strategies to keep current members engaged
    • Hold recruitment events at local schools and community centres
    • Collaborate with local youth organisations for joint events
    • Provide a variety of membership options to suit different needs
    • Track data on membership trends to refine recruitment strategies
    • Continuously collect member feedback to improve satisfaction

  • ⛳️ Strategy 5: Improve program management and funding

    • Create a detailed annual plan outlining objectives, activities, and key metrics
    • Establish a clear budget and funding requirements per activity
    • Seek partnerships with local businesses for sponsorship opportunities
    • Apply for community grants and public funding relevant to youth sports
    • Develop a fundraising committee to explore diverse funding avenues
    • Conduct regular financial audits to ensure transparency and efficiency
    • Introduce membership fees where appropriate to cover program costs
    • Organise fundraising events to raise additional funds
    • Implement efficient resource management strategies
    • Leverage volunteer contributions to supplement staffing needs
brandingmembership-growthyouth-workermarketing-specialistcommunity-outreach-teamprogram-development-team
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Strategies and tactics for planning a Successful Launch for Arizona Whipped Pineapple

  • ⛳️ Strategy 1: Build Anticipation with a Pre-Launch Tease

    • Develop a teaser campaign highlighting mysterious elements of Whipped Pineapple drink
    • Use social media channels to drop hints about the flavour without fully revealing it
    • Announce a countdown to the 'First Sip' event for Club Zona members on social platforms
    • Send exclusive sneak peeks to Club Zona members via email, creating a sense of exclusivity
    • Engage audiences with interactive social media posts, such as quizzes or polls about the new flavour
    • Plan a social media challenge with a specific hashtag to generate buzz and user-generated content
    • Coordinate with influencers to create content featuring the hint drops across platforms
    • Leverage the wrapped car for short digital teaser videos revealing glimpses of the design
    • Launch a mystery online mini-game related to the Whipped Pineapple theme to boost engagement
    • Initiate a targeted digital ad blitz teasing the upcoming flavour launch

  • ⛳️ Strategy 2: Maximize Launch Impact and Drive Urgency

    • Initiate a bold social media announcement revealing the Whipped Pineapple flavour with captivating visuals
    • Coordinate a synchronized influencer blitz on launch day to maximise reach and amplify excitement
    • Deploy targeted paid media ads on Meta, TikTok, and X, highlighting 'First Sip' access and 7-Eleven availability
    • Host a virtual 'First Sip' tasting event for Club Zona members, ensuring a sense of urgency and exclusivity
    • Utilize the wrapped car for a travelling launch event, visiting 7-Eleven stores in key markets with tasting sessions
    • Schedule a series of digital reminders across platforms about the imminent availability at 7-Eleven
    • Encourage Club Zona members to share their 'First Sip' experience on social media with a branded hashtag
    • Collaborate with influencers to stagger kit rollouts tied to Club Zona invitations and retail availability
    • Execute a 'limited time only' campaign for early adopters to share experiences to drive urgency
    • Incentivize 7-Eleven purchases with a retail-exclusive reward point bonus for Club Zona members

  • ⛳️ Strategy 3: Sustain Engagement and Extend Campaign Longevity Throughout Summer

    • Continue posting creative content across platforms showcasing summer-themed ways to enjoy Whipped Pineapple
    • Introduce weekly social media challenges or contests using Whipped Pineapple in creative recipes or settings
    • Organise pop-up tasting events at strategic 7-Eleven locations with themed activities over the summer
    • Develop a user-generated content campaign encouraging consumers to share their Whipped Pineapple moments
    • Engage popular lifestyle influencers for ongoing partnerships promoting Whipped Pineapple as a summer staple
    • Run a loyalty programme through Club Zona with exclusive summer merchandise drops and discounts
    • Utilize the wrapped car for surprise appearances at summer events, festivals, and gatherings
    • Collaborate with 7-Eleven for 'summer packs' with exclusive offers for Whipped Pineapple purchases
    • Keep digital ads fresh, introducing new creative tied to summer fun and the refreshing aspect of the drink
    • Plan an end-of-summer grand prize drawing for Club Zona members who frequently engage with the product
anticipationengagementinfluencermarketersocial-media-teammarketing-team
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Strategies and tactics for developing a Strategic Plan for Evangelicals of Body Church and Ministries

  • ⛳️ Strategy 1: Enhance leadership and governance

    • Conduct leadership training workshops for church council and committee members
    • Develop and implement operational policy documents to guide governance
    • Establish a monitoring and evaluation framework for church activities
    • Organise annual general meetings to review performance and plan ahead
    • Facilitate exchange visits and excursions for leadership development
    • Implement a feedback mechanism for congregants to contribute to governance
    • Strengthen internal communication channels for better information flow
    • Create a conflict resolution desk to address disputes effectively
    • Mobilise resources for leadership and governance activities
    • Evaluate and refine governance structures annually based on feedback

  • ⛳️ Strategy 2: Strengthen member engagement and participation

    • Organise regular fellowship events to build community among members
    • Facilitate skills development workshops for various ministries
    • Encourage member involvement in strategic plan implementation
    • Develop initiatives to increase youth and family involvement
    • Implement a mentorship programme for new and existing members
    • Conduct surveys to gather member feedback on church activities
    • Organise outreach programmes to increase community involvement
    • Recognise and celebrate volunteers' contributions in church services
    • Create platforms for members to propose and lead new initiatives
    • Regularly evaluate member engagement strategies and adjust as needed

  • ⛳️ Strategy 3: Expand and improve church infrastructure

    • Develop a comprehensive infrastructural plan for the church
    • Mobilise funds for infrastructural projects through fundraising and donations
    • Begin construction of new church facilities, including a skills centre
    • Upgrade existing facilities to accommodate more congregants
    • Incorporate sustainable energy solutions in infrastructural projects
    • Establish a maintenance plan for church buildings and assets
    • Engage with local authorities for necessary approvals and support
    • Enhance the aesthetic appeal of church grounds with landscaping projects
    • Set up a committee to oversee infrastructural projects and ensure progress
    • Review and update the infrastructural plan annually to meet evolving needs
governanceengagementchurch-leadervolunteer-coordinatorleadership-teaminfrastructure-committee
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Strategies and tactics for creating a Strategic Plan for Evangelicals of the Body of Christ Church and Ministries

  • ⛳️ Strategy 1: Develop robust leadership and governance structure

    • Conduct leadership training sessions for church council and departmental heads annually
    • Implement a mentorship program for emerging leaders within the congregation
    • Establish clear operational policies and procedures for governance and accountability
    • Hold regular strategic review meetings with church council and stakeholders
    • Develop a succession plan for key leadership roles to ensure continuity
    • Facilitate leadership retreats to promote team building and strategic thinking
    • Enhance internal communication systems for better coordination and information sharing
    • Engage in partnerships with other churches for leadership exchange programmes
    • Establish an internal audit committee to oversee financial management and integrity
    • Create a committee to focus on the diversity and inclusivity within church leadership

  • ⛳️ Strategy 2: Implement community engagement and development programmes

    • Organize biannual community service projects to foster good relationships
    • Establish a youth mentorship programme to aid their growth and participation
    • Collaborate with local NGOs and government bodies for community health initiatives
    • Host workshops focusing on skills development and entrepreneurship for members
    • Develop a community garden project to promote sustainability and self-reliance
    • Conduct educational support programmes for children and youth in the community
    • Organize peacebuilding activities to address local conflicts and advocate for justice
    • Create a support network for vulnerable community members including those affected by HIV/AIDS
    • Establish a resource centre offering educational and spiritual resources
    • Launch a community awareness campaign on social issues like drug abuse and early marriages

  • ⛳️ Strategy 3: Enhance spiritual growth and religious education within the congregation

    • Establish a comprehensive Sunday school programme with trained teachers
    • Organize quarterly spiritual retreats and workshops for all congregants
    • Increase the frequency of bible study sessions and prayer meetings
    • Launch a mentorship scheme linking new members with experienced church members
    • Develop a digital platform for sharing sermons and religious resources
    • Encourage active participation in church by involving congregants in service roles
    • Celebrate church milestones with inclusive ceremonies and special services
    • Promote the development of musical talents through choir and music group formations
    • Provide pastoral care and counseling services for spiritual and personal development
    • Foster a culture of openness and spiritual dialogue through discussion groups and forums
strategic-planninggovernancechurch-council-memberleadership-mentorleadership-training-teamcommunity-development-team
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Strategies and tactics for enabling photocopying capabilities for a member of staff

  • ⛳️ Strategy 1: Determine and address technical issues

    • Confirm the member of staff’s device is connected to the printer
    • Check printer accessibility rights for the staff member
    • Verify printer drivers are installed and updated on the staff member’s computer
    • Review the printer settings to ensure photocopying and scanning features are enabled
    • Check network connectivity and resolve any issues affecting printer access
    • Restart printer and connected devices to ensure communication is properly established
    • Test printer capabilities using an administrator account
    • Look for error messages on the printer and resolve them
    • Ensure that the printer firmware is updated to the latest version
    • Provide troubleshooting steps and guidance to the staff member

  • ⛳️ Strategy 2: Configure user permissions and settings

    • Access the printer's control panel and navigate to user management settings
    • Add the staff member to the list of authorised users with appropriate permissions
    • Assign necessary roles and permissions to enable photocopying and scanning
    • Set up user-specific codes or authentication methods if required
    • Configure default scanning and photocopying settings for the staff member
    • Ensure the staff member's unique identification is recognised by the printer
    • Perform a test scan and photocopy operation to confirm capability
    • Provide detailed instructions on how to use the photocopying and scanning features
    • Create a troubleshooting guide specific to common photocopying and scanning issues
    • Log and communicate the changes to IT support for future reference

  • ⛳️ Strategy 3: Train and support the member of staff

    • Schedule a one-on-one training session with the staff member
    • Provide a comprehensive guide on using the printer’s photocopying and scanning features
    • Demonstrate step-by-step processes during the training session
    • Prepare a quick reference sheet summarising key steps
    • Offer additional remote support if the staff member encounters further issues
    • Introduce them to the printer’s user manual and online resources
    • Encourage the staff member to ask questions and provide immediate feedback
    • Ensure they know how to contact IT support for future issues
    • Follow up after a few days to ensure they are comfortable with the new capabilities
    • Gather feedback on the training session and update resources accordingly
printer-setupstaff-trainingit-supportprinter-administratorit-departmentoffice-support-staff
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How to track your Member Support strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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