In our plan for improving wound care performance, key metrics such as Healing Rate and Patient Satisfaction Score play essential roles. For instance, a Healing Rate benchmark of 70-90% within 12 weeks is crucial for effective recovery, suggesting providers use evidence-based treatments and ongoing staff training to achieve these outcomes.
Additionally, maintaining a Patient Satisfaction Score of 4.5 out of 5 ensures high-quality care standards, with strategies like enhancing communication and reducing wait times being pivotal. Evaluating Infection and Rehospitalisation Rates, along with Cost per Treatment, further supports comprehensive care by implementing cost-effective and efficient practices.
Top 5 metrics for Wound Care Performance
1. Healing Rate
The percentage of wounds that heal within a specified timeframe
What good looks like for this metric: 70-90% healing within 12 weeks
How to improve this metric:- Implement evidence-based treatment protocols
- Provide ongoing staff training
- Enhance patient education on wound care
- Use advanced wound care products
- Conduct regular wound assessments
2. Patient Satisfaction Score
Patients’ satisfaction levels with wound care services received
What good looks like for this metric: Average score of 4.5 out of 5
How to improve this metric:- Enhance communication with patients and families
- Reduce wait times for appointments
- Improve clinic or hospital facilities
- Offer personalised care plans
- Gather regular feedback and act on it
3. Infection Rate
The percentage of wounds that become infected post-treatment
What good looks like for this metric: Less than 5% infection rate
How to improve this metric:- Follow strict hygiene protocols
- Use antimicrobial dressings
- Educate patients on signs of infection
- Perform regular wound monitoring
- Ensure proper wound cleaning during dressing changes
4. Rehospitalisation Rate
The rate at which patients are readmitted due to wound-related complications
What good looks like for this metric: Below 10%
How to improve this metric:- Develop comprehensive discharge plans
- Increase follow-up care and monitoring
- Address any underlying health issues
- Provide patients with detailed wound care instructions
- Use technology to monitor patient progress remotely
5. Cost per Treatment
Average cost incurred per wound care treatment session
What good looks like for this metric: $150-$300 per treatment
How to improve this metric:- Standardise treatment protocols
- Use cost-effective supplies
- Minimise unnecessary testing
- Reduce treatment duration with effective interventions
- Negotiate better pricing on supplies
How to track Wound Care Performance metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
