OKR template to enhance efficiency of chargeback recovery process
Your OKR template
Another key objective is to increase the percentage of successful chargeback recoveries by 30%. In order to achieve this, the organization aims to optimize communication with customers during disputes and implementing rigorous dispute management procedures and policies. Staff would also be trained with efficient chargeback handling strategies.
Lastly, the OKR also emphasizes the implementation of a new chargeback automation system that aims to reduce manual tasks by 50%. To make this happen, the organization plans to research and select a suitable system, coordinate its installation, configure its settings, and train staff on its usage and procedures.
All these objectives, when fulfilled, would collectively enhance the efficiency of the chargeback recovery process.
ObjectiveEnhance efficiency of chargeback recovery process
KRReduce chargeback dispute resolution time by at least 20%
Streamline internal communication processes- Conduct regular training for resolution team
- Implement automated dispute management software
- KRIncrease the percentage of successful chargeback recoveries by 30%
- Optimize communication with customers during disputes
- Implement rigorous dispute management procedures and policies
- Train staff on efficient chargeback handling strategies
- KRImplement a new chargeback automation system reducing manual tasks by 50%
- Research and select a suitable chargeback automation system
- Coordinate system installation and configure settings
- Train staff on new system usage and procedures
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale