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10 strategies and tactics for Hr Operations

What is Hr Operations strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Developing an effective Hr Operations strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

How to write your own Hr Operations strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Hr Operations strategy examples

You'll find below a list of Hr Operations tactics. We also included action items for each template to make it more practical and useful.

Strategies and tactics for optimising HR Operations for Efficiency

  • ⛳️ Strategy 1: Streamline the Hiring Process

    • Map existing hiring processes to identify bottlenecks
    • Implement an applicant tracking system to centralise applications
    • Develop a database of pre-screened candidates for quick access
    • Standardise interview questions to ensure consistency
    • Automate candidate communication and scheduling using AI tools
    • Create a key skills checklist for quick assessment
    • Train hiring managers on efficient interviewing techniques
    • Set clear timelines for decision-making steps
    • Encourage employee referrals with incentives
    • Use analytics to track hiring performance and improve processes

  • ⛳️ Strategy 2: Enhance Talent Management

    • Conduct regular skills assessments for workforce planning
    • Introduce personalised development plans for employees
    • Implement a talent management software for centralised tracking
    • Run annual or biannual training and development workshops
    • Establish a mentorship programme for skill enhancement
    • Align employee objectives with company goals through reviews
    • Encourage cross-departmental projects to diversify skill sets
    • Monitor employee engagement and satisfaction regularly
    • Utilise data analytics to predict retention trends
    • Foster a culture of continuous feedback and recognition

  • ⛳️ Strategy 3: Optimise Hire to Retire HR Service Delivery

    • Map the hire to retire process and identify inefficiencies
    • Centralise the employee information database
    • Implement self-service portals for employees to access information
    • Regularly update and simplify HR policies and procedures
    • Utilise a digital onboarding platform for new hires
    • Automate routine HR tasks to free up team resources
    • Create an internal FAQ resource for common queries
    • Track employee lifecycle data to predict future needs
    • Continuously refine exit interview processes to learn and adapt
    • Encourage feedback from employees to improve service delivery
efficiencytalent-managementhr-managerrecruitment-specialisthr-operationstalent-acquisition
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Strategies and tactics for increasing revenue and adopting a sustainable strategy for staff retention

  • ⛳️ Strategy 1: Enhance employee engagement

    • Conduct regular employee surveys to gather feedback and concerns
    • Develop a recognition program to reward employee achievements
    • Provide opportunities for professional development and career advancement
    • Ensure competitive compensation and benefits packages
    • Implement flexible work arrangements to support work-life balance
    • Encourage open and transparent communication at all levels
    • Organise team-building activities to strengthen relationships
    • Establish mentoring programs to offer guidance and support
    • Address grievances promptly and fairly
    • Regularly review and adjust policies to ensure they are up-to-date and employee-friendly

  • ⛳️ Strategy 2: Optimise business operations

    • Conduct a thorough analysis of current operational processes
    • Identify areas of waste or inefficiency and develop solutions to address them
    • Leverage technology to automate repetitive tasks and improve productivity
    • Streamline supply chain management to reduce costs and increase efficiency
    • Implement data-driven decision-making processes
    • Focus on customer service excellence to improve customer retention
    • Develop new revenue streams by diversifying product or service offerings
    • Partner with other businesses to create synergies and explore joint ventures
    • Regularly review pricing strategies to remain competitive in the market
    • Create a contingency plan to manage potential business disruptions

  • ⛳️ Strategy 3: Strengthen company culture

    • Define the company’s core values and ensure they are communicated to all staff
    • Lead by example and demonstrate commitment to company values
    • Hire employees who align with and embrace the company culture
    • Host regular company-wide meetings to discuss goals and achievements
    • Create a safe space for employees to provide feedback or suggest improvements
    • Encourage an inclusive environment where diversity is valued
    • Celebrate cultural diversity through events and activities
    • Promote wellness programmes that support mental and physical health
    • Create clear pathways for career growth within the company
    • Regularly assess and adapt culture-related initiatives based on feedback and results
employee-engagementbusiness-operationshr-manageroperations-managerhuman-resourcesoperations
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Strategies and tactics for developing an integrated operations strategy

  • ⛳️ Strategy 1: Align HR resources with operational goals

    • Identify key operational objectives and metrics
    • Assess current HR capabilities against operational needs
    • Develop a workforce plan aligned with operational objectives
    • Implement training programmes to bridge skill gaps
    • Introduce performance management systems to align HR with operations
    • Establish clear communication channels between HR and operations teams
    • Incorporate flexible workforce arrangements to meet operational demands
    • Develop a talent acquisition strategy focused on critical skills
    • Regularly review and update HR policies to support operations
    • Set up cross-functional teams to facilitate HR and operational integration

  • ⛳️ Strategy 2: Enhance customer and sales support integration

    • Map the customer journey to identify support touchpoints
    • Integrate customer feedback loops into operations planning
    • Align sales targets with operational capacity planning
    • Train customer-facing teams on operational processes
    • Implement technology solutions to streamline customer support
    • Design an escalation process for issues impacting operations
    • Coordinate regular meetings between sales, customer support, and operations
    • Develop SLA agreements for customer support responses
    • Create dashboards to monitor customer support performance
    • Continuously evaluate customer support effectiveness against operational goals

  • ⛳️ Strategy 3: Implement robust risk management into operations

    • Conduct a comprehensive risk assessment of all operations
    • Identify and prioritise key operational risks
    • Develop risk mitigation plans with assigned responsibilities
    • Integrate risk management into the strategic planning process
    • Use scenario planning to prepare for potential operational disruptions
    • Establish a risk monitoring and reporting system
    • Conduct regular risk management workshops with staff
    • Train employees in risk awareness and response procedures
    • Review and update risk management plans quarterly
    • Benchmark risk management practices against industry standards
integrationperformancehr-managersales-manageroperationscustomer-support
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Strategies and tactics for fostering Creative and Collaborative Communities

  • ⛳️ Strategy 1: Enhance HR Practices

    • Revise job descriptions to reflect creativity and collaboration values
    • Implement a comprehensive onboarding programme that includes cultural awareness training
    • Develop a mentorship programme to support new hires and encourage innovation
    • Conduct regular staff surveys to gather feedback on engagement and satisfaction
    • Offer flexible work arrangements to support diverse needs and creative processes
    • Create recognition programmes to celebrate staff contributions to innovation
    • Host quarterly workshops on creative thinking and collaboration techniques
    • Standardise performance reviews to include criteria on creativity and teamwork
    • Build partnerships with institutions for recruitment from creative fields
    • Establish a transparent internal career progression framework

  • ⛳️ Strategy 2: Diversify Revenue Streams

    • Identify and engage with potential partners for collaborative projects
    • Explore grants and funding opportunities that align with community values
    • Develop a membership programme that offers exclusive benefits and resources
    • Host fundraisers featuring local artists and innovators for community engagement
    • Implement an e-commerce platform to sell products or services related to the community
    • Offer workshops and seminars on creativity and innovation for a fee
    • Establish a sponsorship programme to attract corporate support
    • Develop online courses in partnership with educational institutions
    • Create co-working spaces for rent to foster creativity and collaboration
    • Offer consulting services to other organisations seeking to foster innovation

  • ⛳️ Strategy 3: Empower Māori and Moana Voices

    • Establish a Māori and Moana advisory board for community guidance
    • Develop programmes specifically highlighting Māori and Moana creators
    • Promote Māori and Moana art and culture through exhibitions and events
    • Create scholarships and grants for Māori and Moana individuals in creative fields
    • Ensure representation of Māori and Moana voices in leadership roles
    • Host cultural awareness and sensitivity training for staff and community members
    • Partner with Māori and Moana led organisations for collaborative initiatives
    • Include Māori and Moana languages and symbols in the community’s branding
    • Develop educational resources showcasing Māori and Moana histories and achievements
    • Facilitate storytelling workshops empowering Māori and Moana narratives
creativitycollaborationhr-managercommunity-engagement-officerhr-teamcultural-development-team
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Strategies and tactics for drawing a strategy map

  • ⛳️ Strategy 1: Identify strategic business goals

    • Conduct a strategic planning session with senior leadership
    • Analyse company vision and mission statements
    • Review current business performance and market position
    • Identify key areas of growth and development for the business
    • Set measurable KPIs for each business goal identified
    • Document at least two strategic business goals
    • Ensure business goals align with overall company objectives
    • Communicate business goals clearly to all stakeholders
    • Gather feedback from key departments on business goals
    • Finalize the two strategic business goals for the strategy map

  • ⛳️ Strategy 2: Determine people operations goals

    • Evaluate current people operations processes and outcomes
    • Identify key areas where people operations can support business goals
    • Consult with HR and team leaders to gather input
    • Set measurable KPIs for each people operation goal
    • Ensure each people operation goal is actionable and realistic
    • Document at least six people operation goals
    • Align people operation goals with overall business objectives
    • Communicate people operation goals clearly to all stakeholders
    • Gather feedback from HR and related departments on people operation goals
    • Finalise the six people operation goals for the strategy map

  • ⛳️ Strategy 3: Create the strategy map

    • Choose a visual mapping tool or template
    • Plot the two strategic business goals on the map
    • Plot the six people operation goals on the map
    • Draw lines to show the connections between people operation goals and business goals
    • Ensure each line represents a clear and logical relationship
    • Review the map with senior leadership for feedback
    • Adjust connections and goals as necessary
    • Add any additional visual aids for clarity
    • Finalise the strategy map design
    • Distribute and present the strategy map to all relevant stakeholders
interconnectednessstrategy-mapsenior-leadershipteam-leadershrstrategic-planning
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Strategies and tactics for drafting a remuneration strategy for ABC Super Tech

  • ⛳️ Strategy 1: Customise remuneration elements by division

    • Conduct a market analysis for compensation across the tech industry
    • Determine base salary ranges for each position in operations, sales, logistics, and corporate services
    • Set division-specific performance metrics for the annual bonus at 15% of total cost to company
    • Incorporate a 10% company bonus on the distribution tool for employees in sales and logistics
    • Allocate a management bonus of 25% for senior roles across all divisions
    • Introduce a 25% company bonus for managers in operational and logistics roles
    • Roll out personalised salary packages for high-performing employees in each division
    • Review and adjust remuneration plan bi-annually to address market changes
    • Communicate the remuneration structure transparently to all employees
    • Regularly gather employee feedback to refine remuneration elements

  • ⛳️ Strategy 2: Develop a retention strategy

    • Identify key retention drivers for each division through employee surveys
    • Implement career development pathways with clear progression plans
    • Establish mentorship programmes for new and existing employees
    • Offer flexible working arrangements across operations, sales, logistics, and corporate services
    • Enhance non-monetary benefits such as health and wellness programmes
    • Set up regular one-on-one meetings to discuss career goals and growth
    • Create recognition programmes to acknowledge achievements and contributions
    • Conduct stay interviews to uncover employee satisfaction and retention issues
    • Develop tailored retention bonuses for high-demand roles
    • Analyse turnover rates and trends to improve retention strategies continually

  • ⛳️ Strategy 3: Implement an incentive and remuneration plan

    • Align incentives with company goals and division-specific objectives
    • Define clear criteria for performance-based bonuses and incentives
    • Utilise technology solutions to track performance metrics in real-time
    • Regularly update incentive programmes to reflect changes in company strategy
    • Communicate the benefits of the incentive plan through workshops and presentations
    • Monitor the effectiveness of incentive programmes through employee feedback and performance assessments
    • Introduce quarterly incentive updates to encourage short-term performance boosts
    • Provide training sessions on how to maximise earnings under the incentive plan
    • Collaborate with division leaders to ensure the incentive plan meets division needs
    • Establish a cross-functional team to oversee implementation and address any arising issues
retentionincentivesmanagershr-professionalscorporate-servicessales-and-logistics
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Strategies and tactics for focusing on Improving Employee Experience

  • ⛳️ Strategy 1: Create a Positive Work Environment

    • Promote a culture of respect and inclusion
    • Encourage open communication and feedback
    • Provide opportunities for collaboration through team-building activities
    • Offer flexible working arrangements to enhance work-life balance
    • Recognise and reward employees for their achievements
    • Facilitate skill development programs
    • Implement a supportive mental health program
    • Regularly survey employees for workplace satisfaction
    • Organise regular town hall meetings for transparency
    • Foster a space where creative ideas are welcome and implemented

  • ⛳️ Strategy 2: Ensure Consistent Access to Latest Information

    • Develop and regularly update a centralised knowledge base
    • Implement training to familiarise agents with the knowledge base
    • Introduce a digital interactive resource library
    • Schedule regular training sessions on industry updates
    • Utilise CRM systems to provide relevant customer data in real-time
    • Encourage peer-to-peer knowledge sharing sessions
    • Establish a protocol for rapid information dissemination
    • Provide regular updates and newsletters on industry news
    • Conduct information accuracy audits on resources
    • Integrate AI-driven tools for real-time information access

  • ⛳️ Strategy 3: Foster Employee Engagement

    • Set clear, achievable goals and metrics for performance
    • Implement a rewards program for exceeding performance targets
    • Offer personalised career development paths
    • Conduct regular one-on-one meetings with team leaders
    • Create a platform for employees to share their success stories
    • Recognise milestones and anniversaries
    • Implement wellness and mental health support programs
    • Conduct engagement surveys and act on the feedback
    • Organise social events to build camaraderie
    • Encourage cross-training to develop diverse skill sets
employee-satisfactionengagementhr-manageremployee-experience-specialisthuman-resourcesinformation-technology
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Strategies and tactics for transitioning to a Data-Driven Culture in DRC OpCo

  • ⛳️ Strategy 1: Expand Data Literacy and Training Programmes

    • Conduct a comprehensive needs assessment to identify specific data literacy gaps across departments
    • Develop tailored training modules focusing on Power BI, data analysis, and other relevant tools
    • Set up a training schedule with mandatory participation across all levels
    • Assign training champions in each department to facilitate ongoing education
    • Use a blended learning approach, incorporating online resources and in-person workshops
    • Track and measure training uptake and competency improvement using assessments
    • Reward employees for successful completion of training sessions with recognition or incentives
    • Include data literacy as a key component in performance evaluations
    • Review and update training content regularly to ensure relevance and effectiveness
    • Create an internal data literacy certification programme to formalise skill acquisition

  • ⛳️ Strategy 2: Enhance Data Governance and Quality Management

    • Establish a clear data governance policy with defined roles and responsibilities
    • Create a Reporting Council to oversee the implementation of data standards
    • Standardise data formats and classification across all functions
    • Conduct regular audits to ensure compliance with data standards
    • Develop a data quality dashboard to track and report on data hygiene
    • Implement data quality training sessions for employees responsible for data input
    • Set up a feedback loop for employees to report data quality issues
    • Integrate governance processes into daily operations to ensure consistent practice
    • Encourage cross-departmental collaboration to harmonise data handling practices
    • Introduce a data ownership model to instill accountability for data quality

  • ⛳️ Strategy 3: Model Data-Driven Leadership and Cultural Change

    • Train leadership in data-driven decision-making and role modelling behaviours
    • Conduct workshops showing the benefits of data-driven culture transformation
    • Set up regular forums where leaders discuss data-driven successes and challenges
    • Incorporate data-driven goals into leadership performance metrics
    • Launch internal campaigns to communicate the strategic importance of data use
    • Highlight data-driven initiatives through internal communications and newsletters
    • Establish mentorship programmes pairing experienced leaders with emerging data champions
    • Recognise and reward leaders who effectively champion data-driven culture
    • Embed data-driven principles into organisational values and mission statements
    • Facilitate storytelling events where leaders share real-world impacts of data-driven actions
data-driven-culturedata-literacytraining-championdata-governance-officerdata-governance-teamleadership-team
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Strategies and tactics for implementing Active Directory Management Strategy

  • ⛳️ Strategy 1: Optimise access control and governance

    • Assign ad ownership to IT security or infrastructure teams
    • Implement role-based access control using AD security groups
    • Eliminate direct assignment of permissions to user accounts
    • Enforce privileged access management using dedicated administrative accounts
    • Use just-in-time access provisioning tools like Microsoft PIM or Delinea
    • Audit all current AD accounts and permissions regularly
    • Migrate from direct assignments to RBAC-based controls
    • Monitor for unauthorized privileged access and lateral movements
    • Use security groups to improve governance and eliminate account sprawl
    • Regularly review privileged accounts and permissions

  • ⛳️ Strategy 2: Standardise organisational structure and policy management

    • Design a logical OU hierarchy based on geography, department, or function
    • Maintain and update the OU hierarchy regularly to match organisational changes
    • Use OUs for delegating administrative privileges through delegated permissions
    • Apply GPOs to specific OUs to minimise policy conflicts
    • Deploy baseline security GPOs based on CIS Benchmarks or Microsoft baselines
    • Utilise the Group Policy Central Store for consistent GPO deployment
    • Track changes to GPOs using auditing and change management
    • Conduct regular cleanup of legacy OUs and standardise structure
    • Establish change control protocols for GPOs
    • Review GPOs against baseline configurations frequently

  • ⛳️ Strategy 3: Enhance identity lifecycle management and security integration

    • Automate user provisioning and deprovisioning through HR system integrations
    • Disable user accounts immediately upon termination and archive as necessary
    • Maintain documented joiners-movers-leavers workflows
    • Regularly review active accounts against HR rosters
    • Use Azure AD Connect for synchronising on-prem AD with Microsoft Entra ID
    • Apply conditional access policies to cloud-only and synchronised accounts
    • Implement MFA and location/device-based access controls for enhanced security
    • Audit and harden Azure AD Connect server configuration
    • Deploy Microsoft Defender for Identity for anomaly detection
    • Conduct regular reviews and updates of identity lifecycle procedures
access-controlidentity-managementit-security-professionalsystems-administratorit-security-teaminfrastructure-team
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Strategies and tactics for improving Business Operations and Growth

  • ⛳️ Strategy 1: Streamline software project delivery

    • Evaluate current project timelines to identify inefficiencies
    • Implement project management tools for better task tracking
    • Create SOPs for recurring projects to ensure consistency
    • Utilise ready-made templates to reduce development time
    • Assign a dedicated project manager to oversee timelines
    • Establish a quality assurance process before project delivery
    • Train the team on effective time management techniques
    • Schedule regular check-ins to ensure project alignment
    • Encourage feedback loops to improve future project processes
    • Monitor project ROI to determine the most profitable projects

  • ⛳️ Strategy 2: Enhance marketing service offerings

    • Review current service pricing to remain competitive
    • Develop compelling case studies to showcase successes
    • Strengthen brand identity to improve market perception
    • Expand social media presence with targeted campaigns
    • Diversify marketing services to include emerging trends
    • Leverage client testimonials as part of digital marketing
    • Implement SEO strategies to improve online visibility
    • Offer bundled services to increase client engagement
    • Conduct market research to understand client preferences
    • Establish KPIs to measure marketing campaign performance

  • ⛳️ Strategy 3: Increase sales conversion rates

    • Train the sales team on advanced negotiation techniques
    • Set clear sales targets and track progress weekly
    • Enhance lead generation efforts through targeted advertising
    • Build partnerships with complementary businesses to source leads
    • Create a follow-up system to nurture potential clients
    • Utilise CRM tools to manage and monitor sales pipelines
    • Offer incentives for clients who refer new business
    • Revamp sales presentations to better relay service benefits
    • Host informative webinars to educate prospective clients
    • Analyse closed deals to refine sales pitches and tactics
profitabilityclient-acquisitionproject-managersales-managermarketing-teamsoftware-development-team
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How to track your Hr Operations strategies and tactics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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