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OKR template to successful migration of accounts to the new portal

public-lib · Published 3 months ago

Your OKR template

This OKR evaluates the progress towards transferring accounts to a new portal. One of the objectives is to train 90% of customers in using the new portal during the quarter. This is attained through extensive follow-ups, developing training materials, and scheduling webinars for the customers.

The second objective is geared towards migrating 70% of accounts to the new portal within the first month. This is facilitated by meticulous monitoring of the migration process and prompt rectification of any issues. Also, identification of transition-ready accounts for migration and implementation of an effective migration strategy are regarded as vital.

The third outcome is to limit customer complaints related to migration to less than 5%. A thorough migration guide for customers would be provided, as well as robust pre-migration customer communication. Ameliorating post-migration customer support services is also one of the initiatives.

The title of this OKR is "Successful migration of accounts to the new portal." This implies that the focus will be on efficiently moving customers' accounts to a new portal while ensuring the customers are well-trained and comfortable with the new platform, with minimal migration-related complaints.
  • ObjectiveObjectiveSuccessful migration of accounts to the new portal
  • Key ResultKRTrain 90% of customers on the new portal's usage and features by end of the quarter
  • TaskFollow up with customers post-webinar to assess learning and reinforce training
  • TaskDevelop comprehensive training materials for the new portal's usage and features
  • TaskSchedule and conduct training webinars for customers on new portal
  • Key ResultKRAchieve 70% accounts migration within the first month of the quarter
  • TaskMonitor migration process, rectify any issues promptly
  • TaskIdentify all transition-ready accounts for migration
  • TaskDevelop and implement a comprehensive migration strategy
  • Key ResultKRMinimize migration-related customer complaints to less than 5%
  • TaskProvide detailed migration guide to customers
  • TaskImplement comprehensive pre-migration customer communication
  • TaskEnhance post-migration customer support services
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
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Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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