OKR template to establish a beneficial Quality Management (QM) system for the company
Your OKR template
Another key objective revolves around increasing customer satisfaction rates by using the QM system feedback implementation. The aim is to achieve a surge of 25% in customer satisfaction rates by applying the feedback received from the QM system into tangible service improvements.
Staff training is a crucial component of this OKR, as 60% of the staff will undergo comprehensive training on QM procedures. The expected outcome is a 15% reduction in operational errors, affirming the intrinsic value, efficiency, and effectiveness of QM procedures.
Hallmark initiatives include monitoring and improving process efficiency, determining suitable departments for QM implementation, utilizing customer feedback to enhance services, updating the QM system based on feedback, and implementing QM training procedures and measuring the resultant decline in operational errors.
ObjectiveEstablish a beneficial Quality Management (QM) system for the company
KRImplement a QM system in 3 departments, improving process efficiency by 20%
Monitor and improve process efficiency by 20%- Implement QM system across identified departments
- Identify three departments suitable for QM system implementation
- KRIncrease the customer satisfaction rate by 25% using QM system feedback implementation
- Implement customer feedback from QM system into service improvements
- Regularly review and update QM system based on feedback
- Train staff on customer service based on QM feedback
- KRTrain 60% of staff on QM procedures to reduce operational errors by 15%
- Implement comprehensive QM training procedures
- Identify 60% of staff to participate in QM training
- Monitor and measure reduction in operational errors
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale