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tability.ioWhat are Legal Operations Team OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Legal Operations Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Legal Operations Team OKRs examples
You'll find below a list of Objectives and Key Results templates for Legal Operations Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance the efficiency and effectiveness of legal service delivery
ObjectiveEnhance the efficiency and effectiveness of legal service delivery
KRIncrease client satisfaction rating to 95%
Monitor feedback and swiftly address client complaints- Conduct regular surveys to understand client needs and expectations
- Implement training programs to enhance customer service skills
- KRReduce average case handling time by 20%
- Regularly review and optimize case handling strategies
- Streamline case-related processes and resources
- Implement efficient case-handling training for all staff
- KRComplete 100% of legal documents without any errors
- Update and correct any errors found immediately
- Review all legal documents thoroughly for accuracy
- Obtain professional legal counsel for document verification
OKRs to identify and address all existing compliance gaps
- ObjectiveEnsure complete compliance across all areas of operation
- KRImplement necessary changes to meet compliance requirements and standards
- Train employees on compliance requirements and provide ongoing education
- Regularly review and update compliance program to ensure adherence to changing standards
- Conduct compliance assessment for internal processes and procedures
- Develop and implement a compliance program with clear policies and procedures
- KRTrain all employees and contractors on compliance policies and protocols
- Develop compliance training curriculum and materials
- Schedule and deliver training sessions for all employees and contractors
- Regularly update and refresh training materials and curriculum
- Obtain signed acknowledgments of receipt and understanding from all trainees
- KRConduct a thorough audit of all compliance policies and processes
- Update and communicate revised policies/processes to all relevant personnel
- Address any gaps or weaknesses identified during evaluation
- Identify all compliance policies and processes
- Evaluate effectiveness of current policies/processes
- KRRegularly review and update compliance measures based on industry standards and regulations
- Implement necessary updates to comply with regulations
- Keep up-to-date with relevant industry standards and regulations
- Identify areas for improvement
- Evaluate existing compliance measures
OKRs to achieve 100% compliance with relevant industry regulations and standards
- ObjectiveEnsure regulatory compliance in all operations
- KREstablish a system for continuous monitoring and reporting of compliance status
- Define metrics to track compliance
- Schedule regular compliance audits
- Establish communication protocol for reporting
- Design compliance reporting dashboard
- KRAchieve 100% compliance with all relevant regulations and standards
- Stay up-to-date with changes to regulations and standards
- Conduct regular audits to ensure compliance
- Provide ongoing training to employees
- Implement measures to address non-compliance
- KRDevelop and implement an updated compliance training program for all employees
- Launch new compliance training program online and in-person
- Evaluate effectiveness of updated program through employee feedback and assessments
- Conduct a needs assessment to identify compliance training gaps
- Create new, engaging training materials for all job functions
- KRConduct a full audit of all operations and identify areas of regulatory risk
- Identify gaps in compliance procedures and create action plan
- Review each operation for compliance risks
- Conduct training on regulations and compliance procedures
- Evaluate existing controls and their effectiveness
How to write your own Legal Operations Team OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Legal Operations Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Legal Operations Team OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Legal Operations Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to boost market share through increased product sales
- OKRs to ensure evident quality work in projects to prevent issues
- OKRs to execute a high-impact, budget-friendly influencer campaign
- OKRs to secure the buy-in from the leadership of the 5 MAYD clusters on our strategy
- OKRs to strengthen network security through enhanced logging capabilities
- OKRs to streamline the accounting close process