OKR template to boost User Friendly Satisfaction Level to 90%

public-lib · Published about 1 month ago

Your OKR template

The OKR titled "Boost User Friendly Satisfaction Level to 90%" revolves around enhancing user experience and satisfaction. This objective is broken down into measurable outcomes with respective initiatives aiming to achieve such improvements.

The first outcome targets a 30% reduction in customer support queries. To achieve this, common topics in customer support queries are scrutinized, the FAQ section is promoted through newsletters, and based on analysis data, the FAQ section is improved.

The second outcome is to reduce webpage load times by 20%. This requires technical improvements on the website including code minification and compression, enabling browser caching, and optimization of images and videos for web display.

The final outcome plans to implement user feedback within two weeks of receipt. This involves understanding user feedback by allocating daily time for it, prioritizing and implementing feedback through an established system, and initiating changes based on feedback within a fixed 14-day window.

ObjectiveBoost User Friendly Satisfaction Level to 90%
KRReduce customer support queries by 30% by improving FAQ section
Analyze the common topics in customer support queries
Promote FAQ section through customer email newsletters
Update FAQ section based on analysis data
KRDecrease page load times by 20%
Implement code minification and compression
Enable browser caching on the website
Optimize images and videos for web display
KRImplement user feedback within two weeks of receiving it
Allocate time daily to read and understand user feedback
Establish a system to prioritize and implement feedback
Initiate changes based on feedback within a 14-day window

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale