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2 strategies and tactics for Strategic Agility

What is Strategic Agility strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Crafting the perfect Strategic Agility strategy can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

How to write your own Strategic Agility strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Strategic Agility strategy examples

We've added many examples of Strategic Agility tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for cultivating strategic agility

  • ⛳️ Strategy 1: Encourage continuous learning

    • Develop a company-wide training program focusing on agility principles
    • Incentivise employees to attend external workshops and courses related to agility
    • Arrange monthly internal knowledge-sharing sessions
    • Create a digital library with resources on strategic agility
    • Appoint agility champions within each department
    • Implement a mentorship program to foster agile thinking
    • Encourage peer-to-peer learning to share agile practices
    • Embed learning objectives related to agility in performance reviews
    • Provide access to online platforms offering agile certifications
    • Schedule regular reviews of new research and trends in agility

  • ⛳️ Strategy 2: Enhance communication and collaboration

    • Set up cross-functional teams to work on strategic projects
    • Utilise collaboration tools to streamline communication
    • Host regular meetings to facilitate information exchange
    • Create an open feedback culture among teams
    • Conduct quarterly workshops to improve collaborative skills
    • Implement an internal newsletter on strategic initiatives
    • Foster strong team dynamics through team-building activities
    • Require project updates to ensure alignment across teams
    • Adopt an agile project management framework
    • Encourage informal check-ins between departments

  • ⛳️ Strategy 3: Strengthen change management processes

    • Establish a dedicated change management team
    • Conduct a bi-annual review of organisational agility
    • Deploy change leaders trained in agile methodologies
    • Create a framework for rapidly implementing change
    • Invest in tools to monitor change implementation and impact
    • Provide resources and training for managing change resistance
    • Hold quarterly strategy sessions focused on adaptability
    • Develop a dashboard to track agility metrics
    • Align change initiatives with strategic goals
    • Foster a culture open to experimentation and innovation
strategic-agilityadaptabilityagility-championchange-leadercross-functional-teamschange-management-team
Implement these strategies

Strategies and tactics for enhancing Customer-Centric Approach at Dashen Bank

  • ⛳️ Strategy 1: Enhance personalisation through advanced analytics

    • Employ advanced data analytics to segment customers based on behaviours and preferences
    • Conduct regular customer surveys to gather data on changing needs and preferences
    • Develop tailored banking products and services for different customer segments
    • Integrate a CRM system to track and personalise every customer interaction
    • Leverage customer data to offer personalised marketing campaigns
    • Utilise AI-driven personalisation tools to recommend products and services
    • Create personalised customer journey maps to improve the customer experience
    • Implement a feedback loop to continually refine personalisation efforts
    • Collaborate with cross-functional teams to ensure alignment in personalisation strategies
    • Set and monitor KPIs to measure the effectiveness of personalisation efforts

  • ⛳️ Strategy 2: Improve transparency and communication across all channels

    • Develop standard templates for all customer communications to ensure consistency
    • Create an educational content library consisting of FAQs, tutorials, and guides
    • Ensure all communication channels provide clear information on products and fees
    • Regularly update customers on changes to products or fees through multiple channels
    • Establish a centralised CRM to enhance tracking of customer interactions
    • Train staff on clear and effective communication techniques
    • Provide transparent customer service guidelines across digital and branch channels
    • Implement a feedback mechanism for customers to rate communication clarity
    • Benchmark against industry best practices for clarity and transparency
    • Monitor customer satisfaction and confusion indexes to fine-tune communication strategies

  • ⛳️ Strategy 3: Streamline processes to boost efficiency and digital engagement

    • Map current customer journey processes to identify bottlenecks and inefficiencies
    • Implement lean methodologies to streamline workflows and reduce wait times
    • Invest in technology to automate key customer service functions
    • Enhance mobile and digital platforms to provide seamless service access
    • Develop a user-focused design for digital banking interfaces
    • Increase cloud infrastructure investment to support more scalable digital solutions
    • Implement real-time performance tracking tools to monitor service efficiency
    • Create cross-training programs to enhance staff efficiency in multiple roles
    • Use AI tools for proactive customer support and issue resolution
    • Benchmark digital engagement levels against competitors to identify areas for improvement
personalisationtransparencydata-analystcustomer-service-representativemarketing-teamit-team
Implement these strategies

How to track your Strategic Agility strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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