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1 strategies and tactics for Personalised Communication

What is Personalised Communication strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Developing an effective Personalised Communication strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Personalised Communication strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Personalised Communication strategy examples

We've added many examples of Personalised Communication tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for revamping a survey plan to get timely feedback

  • ⛳️ Strategy 1: Utilise personalised communication channels

    • Identify clients' preferred communication channels through initial client intake forms
    • Segment clients based on their communication preferences for targeted surveys
    • Craft personalised messages for each segment to introduce the survey
    • Use chat apps like WhatsApp or Slack for quick survey sharing with clients
    • Develop a text-based survey to distribute via SMS for mobile patients
    • Assign account managers to conduct follow-ups with key clients over the phone
    • Incorporate feedback request links within regular account management calls
    • Set up automated reminders for survey completions via preferred channels
    • Use scheduling tools to distribute surveys at optimal times
    • Evaluate the response rate difference compared to previous email-based methods

  • ⛳️ Strategy 2: Incorporate feedback into interactive platforms

    • Build a user-friendly feedback section within the client portal
    • Integrate short survey forms into existing mobile apps clients use
    • Use push notifications for instant survey reminders within the app
    • Implement survey pop-ups during login sessions on platforms clients often use
    • Incentivise participation through digital badges or rewards for survey completion
    • Regularly update interactive sections with engaging and rotating questions
    • Utilise AI chatbots for real-time client feedback capture
    • Ensure surveys are optimised for both desktop and mobile devices
    • Gather actionable insights through real-time analytics of interactive feedback
    • Continuously refine the interactive feedback approach based on user engagement data

  • ⛳️ Strategy 3: Leverage social media for feedback collection

    • Identify the most popular social media platforms among your clients
    • Create engaging content that includes survey links on social media
    • Use social media stories to share quick polls and survey questions
    • Initiate feedback discussions in closed group settings for candid responses
    • Influence client engagement by responding to social feedback promptly
    • Collaborate with industry influencers to amplify survey reach and trust
    • Use personalised direct messaging for survey invitations
    • Create a branded hashtag to track survey-related discussions
    • Analyse social media sentiment to understand feedback context
    • Adjust survey methods based on effectiveness analysis from social media insights
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Implement these strategies

How to track your Personalised Communication strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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