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Objective

Implement secure software development process

1. Provide secure coding training to development team
2. Conduct thorough security code review during development
3. Achieve certification for secure software development process

Objective

Improve IT support response time

1. Increase number of available support agents
2. Monitor and optimize resolution time for all support tickets
3. Enhance employee IT training to reduce basic inquiries

Objective

Improve Long Distance Running Performance

1. Increase endurance by running 4 times per week
2. Increase speed by completing interval training sessions twice per week
3. Improve 5K race time by 20%

Objective

Become a more effective leader

1. Get better at running 1:1s with the team
2. Delegate 20% of current responsibilities to the team
3. Complete 4h of training on communication and collaboration

Objective

Minimize scope creep on critical projects

1. 100% of scope changes are documented and approved by the relevant stakeholders
2. Run 3 training session on how to manage scope on long-term projects
3. Achieve an 45% reduction in scope creep on critical projects

Objective

Increase customer retention

1. Increase customer satisfaction score by 20%
2. Increase customer retention rate by 30%
3. Increase weekly active users from 100 to 150/week

Objective

Our JS codebase has migrated to TypeScript

1. Reduce the use of "any" type by 30%
2. 75% of our JS repositories are now using TypeScript
3. 80% of frontend developers have gone through TypeScript training

Objective

Attain great security standards

1. All developers score 90+ in our security awareness training
2. 100% of devices are enrolled in a Mobile Device Management system
3. 100% of our services have a threat mitigation system in place

Objective

Make security part of our culture

1. Roll out fleet management pilot to 30% of the company
2. 2FA is used on all 3rd party services used by employees
3. 100% of our employees have gone through security training

Objective

Demonstrate incredible standards in code quality

1. 100% of pull requests are reviewed by 2 developers
2. 75% of the developers have gone through QA training
3. 100% of repositories are using code linting and static code analysis

Objective

Drive significant change saturation within the organization

1. Measure and improve the change management satisfaction score to above 80%
2. Achieve 90% employee participation rate in change management initiatives
3. Increase the number of facilitated change management workshops by 30%

Objective

Enhance HR's strategic partnership with business units

1. Reduce turnover rate by 15% through retention strategies
2. Improve employee engagement score by 20% through HR initiatives
3. Implement 3 new HR-related business alignment projects with positive feedback