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OKR template to increase repeat business through timely follow-up and re-quotation

public-lib · Published 3 months ago

Your OKR template

The OKR aims to increase repeat business by improving follow-up and re-quotation efforts. The main objectives are to achieve a 40% successful requote conversion from contacted clients, reach out to all clients with past orders in the last two years, and create a formalized follow-up process for future sales.

To achieve these goals, various initiatives are set in place. Training the team on effective sales communication techniques and improving the quality of requote offers are key to increasing conversions. Additionally, implementing a consistent follow-up system for all quoted clients is seen as vital.

Reaching out to past clients is another strategy. This involves sending customized messages, compiling a list of these clients, and drafting effective outreach communication. A comprehensive client contact process is expected to boost past customer engagements.

A formalized sales follow-up process will also be created. This entails designing a standardized sales follow-up template, training the sales team on the new process, and identifying key touchpoints for customer follow-up after a purchase. This will ensure consistency in customer relations.
  • ObjectiveObjectiveIncrease repeat business through timely follow-up and re-quotation
  • Key ResultKRAchieve 40% successful requote conversion from contacted clients
  • TaskTrain team on persuasive sales communication techniques
  • TaskImprove quality and personalization of requote offers
  • TaskImplement a follow-up system for all quoted clients
  • Key ResultKRReach out to 100% of clients with past orders in the last two years
  • TaskSend customized messages to each client
  • TaskCompile list of clients with past orders
  • TaskDraft effective outreach communication
  • Key ResultKRCreate and implement a formalized follow-up process for future sales follow-up
  • TaskDesign a standardized sales follow-up template
  • TaskTrain the sales team on the new process method
  • TaskIdentify key touchpoints for customer follow-up after purchase
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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