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Objective

Enhance the organization's information technology efficiency and security

1. Increase IT systems uptime to 99.9% across all operations
2. Implement multi-factor authentication for 90% of users to enhance security
3. Decrease system-related user complaints by 30% through proactive IT support improvements

Objective

Maintain up-to-date security patches on our infrastructure

1. Assess and catalog current state of security patches within two weeks
2. Implement 100% of identified necessary security updates by quarter's end
3. Develop and initiate routine weekly checks to confirm security patch updates

Objective

Enhance IT stability in the DACH region through strategic global and local collaborations

1. Implement 2 new IT infrastructure projects successfully with minimized downtime
2. Secure 3 new strategic partnerships with reputable IT service providers by end of Q2
3. Achieve a 25% reduction in IT-related complaints/issues from regional stakeholders

Objective

Make business travel process fully digital

1. Identify and list all paper-dependent tasks in business travel by end of week 1
2. Design and implement a digital solution for identified tasks within week 5
3. Achieve 95% employee adoption of the new digital process in trial phase

Objective

Ensure shadow IT alignment with corporate policy

1. Analyze and document compliance gaps in 70% of identified shadow IT initiatives
2. Implement policy-compliant changes in 50% of non-compliant shadow IT projects
3. Identify all shadow IT initiatives by end of week 2

Objective

Upgrade and streamline physical security operations

1. Increase security coverage by 20% through additional surveillance systems
2. Decrease response times to security incidents by 25%
3. Implement a digital security management system with 100% staff training completion

Objective

Implement integrated technological solutions for physical security systems

1. Identify and evaluate three top-tier tech-based physical security systems by end of month one
2. Successfully install and test integration of selected system in a live environment
3. Achieve 99% functional reliability of the integrated system throughout period and improve by 5%

Objective

Enhance physical security capabilities for premise protection

1. Train 90% of security personnel on new security equipment usage
2. Implement surveillance system covering 100% of the premise area
3. Achieve zero security breaches in the test run of new measures

Objective

Successful migration of services from OnPremise to cloud

1. Identify and categorize all OnPremise services for migration by end of Week 3
2. Conduct post-migration validation to ensure 100% functionality for all migrated services
3. Achieve 70% service migration while ensuring zero disruption in client services

Objective

Efficiently eliminate the existing datacenter to minimize costs

1. Reduce data center infrastructure costs by 20% through efficient decommissioning
2. Achieve 30% cost savings by transitioning to cloud-based services
3. Train IT team to manage new services, increasing operational efficiency by 25%

Objective

Seamless integration and deployment of Productiv SaaS application

1. Identify and reduce shadow IT instances by 25% using the Productiv app
2. Validate Productiv SaaS's compatibility with our systems by the end of week 1
3. Successfully train 90% of the IT team on managing the Productiv SaaS application

Objective

Ensure successful integration and deployment of Productiv SaaS application

1. Fully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
2. Train 90% of relevant staff in operating and maintaining Productiv SaaS effectively
3. Identify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS

Objective

Enhance communication and training for Business-led IT services

1. Decrease IT related issues raised by employees by 30% following the training
2. Increase employee trainee count by 40% in IT procedures and process
3. Improve post-training test scores by 25% to ensure comprehension and retention

Objective

Comprehensive inventory creation of Business-led IT services

1. Identify 100% of existing Business-led IT services for inclusion in the inventory
2. Achieve a 95% accuracy rate in cataloguing these identified IT services
3. Implement an intuitive, user-friendly system to access the established inventory

Objective

Enhance proficiency in handling and developing AWS

1. Score 90% or higher in final assessment of a professional-level AWS course
2. Complete 4 accredited AWS setup and maintenance online courses by end of quarter
3. Successfully deploy and maintain 3 AWS applications without significant errors

Objective

Ensure effective management of EUC assets

1. Achieve 100% completion of EUC asset inventory verification
2. Reduce EUC asset malfunction reports by 30%
3. Attain 95% user satisfaction rate on EUC asset performance

Objective

Streamline and improve existing patch management system

1. Automate 70% of patch deployments by integrating configuration software
2. Develop a patch assessment process to identify vulnerabilities in 100% of systems
3. Reduce patch-related system downtime by 60% with thorough testing procedures

Objective

Optimize ManageEngine for efficient patching and software deployment

1. Increase software deployment success rate on ManageEngine by 30%
2. Decrease patch implementation errors on ManageEngine by 25%
3. Improve ManageEngine's deployment time by reducing it by 20%

Objective

Streamline and automate IT infrastructure processes

1. Implement automation in 70% of server management tasks to enhance efficiency
2. Deploy desktop automation to reduce manual tasks in IT support by 50%
3. Develop an automated solution to resolve 60% of common network issues

Objective

Optimize server capacity planning

1. Increase server utilization rate by 20%
2. Implement an automated capacity monitoring system
3. Reduce downtime incidents by 50%

Objective

Ensure up-to-date server infrastructure

1. Achieve 100% completion of server vulnerability patches
2. Increase automated update success rate to 98%
3. Decrease server down-time during updates by 30%

Objective

Enhance performance and efficiency of SharePoint Online Storage service

1. Ensure 99% uptime for the SharePoint Online Storage service
2. Decrease data retrieval time by 15%
3. Increase data upload speed by 20%

Objective

Streamline the accounting close process

1. Implement automated accounting software with 100% staff adoption
2. Decrease the monthly closing cycle time by 30%
3. Eliminate 50% of identified bottlenecks in the closing process

Objective

Implement up-to-date IT systems

1. Train all IT staff on new systems, achieving 90% proficiency rating
2. Identify and acquire latest IT systems by assessing 5 different vendors
3. Launch and integrate new IT systems with 0% downtime