The strategy focuses on fostering enterprise-wide collaboration and standardization by leveraging cross-capability workshops. These workshops are designed to generate innovative ideas and align teams towards common objectives. For example, by holding brainstorming sessions and using case studies, teams can learn from past successes and work more effectively together. Developing a collaborative framework helps track opportunities and assign clear roles, ensuring everyone knows their responsibilities.
Another aspect of this strategy is the establishment of blueprinting standards and guidelines. This involves researching current practices, consulting stakeholders, and aligning these guidelines with organizational goals. Training sessions and feedback loops ensure that the teams are familiar with new blueprinting procedures, enabling a streamlined process across the organization.
Lastly, partnering with retail customer experience teams helps identify opportunities for mutual benefit. By scheduling meetings and developing proposals, both involved parties can understand the collaborative objectives. Regular touchpoints and joint innovation sessions promote knowledge sharing, ultimately enhancing customer experiences and measuring the impact of these collaborations.
The strategies
⛳️ Strategy 1: Facilitate cross-capability workshops
- Organise regular workshops with cross-capability teams to discuss potential opportunities
- Use brainstorming sessions to generate innovative ideas for collaboration
- Identify common goals and align teams to work towards shared objectives
- Develop a collaborative framework to track and manage discovered opportunities
- Use case studies to illustrate successful cross-enterprise collaborations
- Facilitate open dialogue to encourage idea sharing among different capabilities
- Identify potential barriers to collaboration and develop strategies to overcome them
- Create a project timeline and deliverables for each identified opportunity
- Assign clear roles and responsibilities for each team member in the collaboration
- Evaluate and refine workshop outcomes for continuous improvement
⛳️ Strategy 2: Establish blueprinting standards and guidelines
- Conduct research on existing blueprinting practices within the organisation
- Consult with key stakeholders to understand their blueprinting needs and expectations
- Develop a comprehensive guide outlining blueprinting standards and procedures
- Align blueprinting guidelines with overall organisational strategic goals
- Rollout training sessions to educate teams on new blueprinting standards
- Create a feedback loop to continuously update and improve blueprinting guidelines
- Appoint a cross-functional team to oversee the implementation of blueprinting standards
- Utilise software tools to standardise and streamline the blueprinting process
- Monitor compliance with blueprinting guidelines across projects and teams
- Share success stories of blueprinting standards implementation to encourage adherence
⛳️ Strategy 3: Forge partnerships with retail customer experience teams
- Identify key stakeholders within the retail customer experience teams
- Schedule initial meetings to discuss collaboration objectives and expectations
- Develop a proposal highlighting potential benefits of partnership for both parties
- Create an action plan with measurable objectives for the collaboration
- Establish regular touchpoints to review progress and make necessary adjustments
- Identify and address any challenges or obstacles to the partnership's success
- Encourage knowledge sharing and best practices between departments
- Facilitate joint innovation sessions to brainstorm enhancement opportunities
- Measure impact and outcomes of collaborations on customer experience
- Document success stories and learnings to build a strong business case for continued partnership
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
