The strategy "Crafting a Supplier and Contractor Engagement Strategy" focuses on creating a robust onboarding and engagement system for suppliers and contractors. For suppliers, the process involves a detailed verification against established criteria, ensuring compliance and quality. A standardized checklist simplifies onboarding, while routine price checks and regular audits uphold performance standards. Training sessions enhance understanding and support teams address inquiries, culminating in a pilot program for process testing and feedback collection.
In contractor engagement, awareness is raised through targeted marketing campaigns and informative webinars. Feedback from pilots influences improvements, and outreach efforts aim to diversify the contractor base. AI solutions provide smart material selections, helping contractors efficiently operate on the platform. Open communication channels ensure their needs are met, addressing challenges swiftly.
Long-term collaboration efforts include diversifying supplier sources and forming partnerships with industry bodies. Regular training and compliance reviews maintain high standards, while marketing broadens the contractor pool. Feedback-driven platform improvements enhance user experience, and continuous support fosters lasting supplier and contractor relationships.
The strategies
⛳️ Strategy 1: Develop a supplier onboarding and verification process
- Gather a list of suppliers from NHC for onboarding purposes
- Create a standardized onboarding checklist including compliance aspects
- Verify supplier credentials against NHC's established requirements
- Implement a system to routinely price check with suppliers
- Conduct regular training sessions on platform usage for suppliers
- Form a dedicated support team for supplier inquiries
- Launch a pilot program with selected suppliers to test processes
- Collect feedback post-pilot to enhance the onboarding experience
- Monitor supplier performance against compliance standards
- Regularly audit supplier practices to ensure quality compliance
⛳️ Strategy 2: Expand contractor engagement and support
- Initiate marketing campaigns targeted at contractors for platform awareness
- Organise webinars or workshops highlighting platform benefits
- Gather and act upon feedback from contractors during pilot phases
- Monitor the status of orders to assess contractor satisfaction
- Increase outreach to onboard more contractors across different sectors
- Build partnerships with contractor associations to boost adoption
- Introduce AI solutions for contractors regarding material selection
- Maintain open communication channels with contractors
- Identify contractor needs and tailor solutions accordingly
- Rapidly address challenges faced by contractors on the platform
⛳️ Strategy 3: Implement long-term supplier and contractor collaborations
- Strategically onboard additional suppliers from diverse regions
- Develop partnerships with relevant industry organizations
- Provide suppliers with regular training on new platform features
- Conduct periodic compliance reviews to maintain standards
- Execute marketing efforts to expand the contractor user base
- Establish collaborations with key contractor associations
- Develop platform features that enhance user experience
- Implement user feedback-driven improvements on the platform
- Ensure ongoing support and relationship management with suppliers
- Promote a culture of continuous improvement across all operations
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
