This strategy aims to strengthen the effectiveness of general practice in Devon by focusing on three key areas. First, enhancing training and professional development for general practitioners (GPs) ensures they possess up-to-date medical skills. For example, regular workshops on the latest medical practices and technologies are conducted, and a platform for sharing innovations in GP care is created, supported by collaborations with medical schools.
Second, the strategy emphasizes improving patient engagement and satisfaction. Initiatives include establishing a patient feedback system, developing a patient portal for easier access to appointments and records, and facilitating telehealth consultations in remote areas, thus ensuring patients have a voice in their care plans.
Finally, optimizing practice operations is addressed. Conducting operational audits and implementing digital systems for managing patient files can significantly streamline processes. The introduction of automated reminder systems and data analytics further enhances efficiency, ensuring an effective allocation of resources.
The strategies
⛳️ Strategy 1: Enhance training and professional development
- Conduct regular workshops on the latest medical practices and technologies
- Set up a mentoring system for newly qualified GPs
- Encourage GPs to attend regional and national medical conferences
- Implement a continuing education program with online courses
- Facilitate peer-to-peer learning sessions among GPs
- Offer incentives for GPs who complete advanced training modules
- Create a forum for sharing best practices and innovations in GP care
- Collaborate with medical schools for ongoing skill development
- Provide access to online medical journals and resources
- Set up an annual review process to assess training needs
⛳️ Strategy 2: Improve patient engagement and satisfaction
- Establish a patient feedback system to gather insights regularly
- Develop a patient portal for easy appointment scheduling and records access
- Enhance GP-patient communication through digital channels
- Offer flexible appointment times to accommodate various schedules
- Organise community health workshops on common health issues
- Implement a follow-up system for patient care plans
- Facilitate telehealth consultations for remote areas
- Train staff for improved patient interaction and support
- Create patient education materials on preventative care
- Involve patients in decision-making for their personalised care plans
⛳️ Strategy 3: Optimise practice operations
- Conduct an operational audit to identify inefficiencies
- Implement a digital system for managing patient files and appointments
- Streamline the referral process to specialists
- Introduce automated reminder systems for appointments and follow-ups
- Redesign the clinic layout for better workflow and accessibility
- Invest in modern medical equipment to enhance service delivery
- Create a rota system to balance GP availability and workload
- Utilise data analytics to optimise service delivery and resource allocation
- Encourage inter-practice collaboration for resource sharing
- Develop emergency response procedures to handle patient surges
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
